The only way we keep track of users of our free products is with an anonymous userID. If your extension has not been upgraded to Premium, you will see our optional payment page when we release updates to the extension. You can read more here: https://helpcenter.getadblock.com/hc/en-us/articles/9738494074259-Why-am-I-seeing-your-payment-page — Kat C., AdBlock Support

If your extension has not been upgraded to Premium, when we update the extension we'll display the payment page to let you know about any new Premium features and offer you the option to upgrade. Feel free to close the page by clicking the "x" on the tab. We are also frustrated by Twitch's ability to circumvent our blocks. We hope to have these blocked again but it may take some time to block them all fully. — Kat C., AdBlock Support

I would love to learn more about your experience with the last update. Could you open a ticket at https://helpcenter.getadblock.com/hc/en-us/requests/new so we can take a look? — Kat C., AdBlock Support

Hi, Thanks for your feedback. For reference, we currently show the contribution page when we update the extension to give our non-Premium users an opportunity to support AdBlock. There is no obligation to contribute and you are welcome to close the page. You can learn more about our payment philosophy here: https://help.getadblock.com/support/solutions/articles/6000087896-do-i-have-to-pay-for-adblock- — Kat C., AdBlock Support

Hi, Thanks for your review. We have released an update to fix this issue. You can find instructions for updating here: https://helpcenter.getadblock.com/hc/en-us/articles/9738474345491-How-do-I-make-sure-AdBlock-is-up-to-date — Kat C., AdBlock Support

Hi, Thanks for your review. We have released an update to resolve browser lag. If you choose to try AdBlock again, you can find instructions for updating here: https://helpcenter.getadblock.com/hc/en-us/articles/9738474345491-How-do-I-make-sure-AdBlock-is-up-to-date — Kat C., AdBlock Support

Hi, Thanks for your feedback. We currently show the contribution page when we update the extension to give our non-Premium users an opportunity to support AdBlock. You can learn more about our payment philosophy here: https://help.getadblock.com/support/solutions/articles/6000087896-do-i-have-to-pay-for-adblock- — Kat C., AdBlock Support

Hi, Thanks for your feedback. We currently show the contribution page when we update the extension to give our non-Premium users an opportunity to support AdBlock. We don't track who has previously paid unless the extension is updated to Premium. There is no obligation to pay, and you're welcome to close the page. You can learn more about our payment philosophy here: https://help.getadblock.com/support/solutions/articles/6000087896-do-i-have-to-pay-for-adblock- — Kat C., AdBlock Support

Hi, If you are interested in uninstalling, you can find instructions here: https://helpcenter.getadblock.com/hc/en-us/articles/9738517413523-How-to-install-uninstall-or-reinstall-AdBlock We would love to hear your feedback about the extension. Please feel welcome to open a ticket at https://helpcenter.getadblock.com/hc/en-us/requests/new — Kat C., AdBlock Support

Hi, AdBlock is available to use for free. You can learn more here: https://helpcenter.getadblock.com/hc/en-us/articles/9738522879763-Do-I-have-to-pay-for-AdBlock — Kat C., AdBlock Support

Hi, I recommend this article for troubleshooting: https://helpcenter.getadblock.com/hc/en-us/articles/9738549743251-Seeing-unblocked-ads-Start-here- — Kat C., AdBlock Support

Hi, I recommend this article for information about disabling AdBlock: https://helpcenter.getadblock.com/hc/en-us/articles/9738523464851-What-do-I-do-if-a-site-forces-me-to-disable-AdBlock — Kat C., AdBlock Support

Hi, We would love to help troubleshoot. Please feel welcome to open a ticket at https://helpcenter.getadblock.com/hc/en-us/requests/new so we can assist. — Kat C., AdBlock Support

Hi, If you are looking to disable AdBlock on specific sites, please see this article: https://helpcenter.getadblock.com/hc/en-us/articles/9738518103059-How-to-disable-AdBlock-on-specific-sites If you are looking to uninstall, please see this article: https://helpcenter.getadblock.com/hc/en-us/articles/9738517413523-How-to-install-uninstall-or-reinstall-AdBlock For any other questions, please open a ticket at https://helpcenter.getadblock.com/hc/en-us/requests/new and we'll be happy to help. — Kat C., AdBlock Support

Hi, Thanks for reaching out. Please see this article for troubleshooting steps: https://helpcenter.getadblock.com/hc/en-us/articles/9738509282451-I-m-seeing-ads-in-YouTube-videos You can also reach out to us at help@getadblock.com for assistance. — Kat C., AdBlock Support

Dobrý deň, radi pomôžeme. Kroky na riešenie problémov nájdete v tomto článku: https://helpcenter.getadblock.com/hc/en-us/articles/9738549743251-Seeing-unblocked-ads-Start-here Môžete nás tiež kontaktovať na adrese help@getadblock.com o pomoc. — Kat C., AdBlock Support

Hi, I recommend this article if you are seeing YouTube ads: https://helpcenter.getadblock.com/hc/en-us/articles/9738509282451-I-m-seeing-ads-in-YouTube-videos If you are seeing ads on Facebook, please reach out at help@getadblock.com so we can help troubleshoot. — Kat C., AdBlock Support