Отзывы на Eno® from Capital One®
Eno® from Capital One® от Capital One
719 отзывов
- Оценено на 1 из 5от wdspider, 5 лет назадI have the same problem as ff_kwr where Eno keeps asking to sign in over and over and over. If I had to guess, it's because the CapOne site always loads into my Bank container while Eno is not part of that container. It's a pity that it doesn't work for multi account containers as I would really like to use this.
- Оценено на 5 из 5от robinwc, 5 лет назад
- Оценено на 5 из 5от AmberR, 5 лет назадThis is such a useful feature to have for my Capital One cards. It gives me peace of mind when I shopping online. I have dealt with fraudulent transactions on a different credit card and it's such a headache. With Eno I don't have to worry as much because if someone get the card number I can just delete the virtual number without replacing my entire card and the headache of changing every auto payment. It has worked for me every time I have used it. I could see where the pop up might be bothersome if Capital One isn't your primary card but I don't mind just closing when it's not needed.
- Оценено на 1 из 5от ff_kwr, 5 лет назадGood concept but very poorly implemented and ultimately not usable. You can only use the add-on the very first time you install it. So I have to basically clear the browser cache and reinstall the whole thing again to manage the numbers. It just keeps saying "sign in with your browser" but after a million times of signing into the new window, it won't actually sign in. I have 2FA enabled.
To add insult to injury, these people did not build a way to simply manage your virtual cards in the capital one website interface. That's a level of hubris I have not seen from any developer worth their salt - to not create a fallback option in the web interface. Why not just let people create/manage virtual catds on CapOne online interface in case your plugin doesn't work (which based on the reviews, is clearly the case).Ответ разработчика
размещено 5 лет назадHi! Thanks for the review. We'd really like to chat more about this to see if we can drill down the exact issues you're having with the extension. If you can, please send us a DM on Twitter(@AskCapitalOne), or a private message on our official Facebook page. Thanks again! - Оценено на 2 из 5от Пользователь Firefox 12276361, 5 лет назадI HATE that the default install is to have a pop-up every time I checkout somewhere on line. Did you ever think that maybe I have more than one credit card and don't use Capital One EVERY TIME?!?!?
Please tell me how to TURN OFF THE POP UP!!!!!Ответ разработчика
размещено 5 лет назадThanks for writing in! We do have a solution to provide, so we hope it helps. When Eno pops up on a website you don't need it to, click your profile image and select the option "control where I pop up" - From there, you can flip the switch so Eno knows not to pop up anymore when you're on that site. If you have any issues, please feel free to reach out to us on Twitter (@AskCapitalOne), or on Facebook. Thanks again! - Оценено на 5 из 5от lio_convoy, 5 лет назадLove it. Gives me such peace of mind when I am purchasing things online.
- Оценено на 1 из 5от Flat, 5 лет назадGreat feature but the extension is poorly written. It will use a considerable amount of thread time in firefox causing the entire browser to lag.
Ответ разработчика
размещено 5 лет назадThanks for sharing this feedback with us! If you'd like to provide more details, we are available on Twitter at @AskCapitalOne, and you can also send us a private message on Facebook. We'll go ahead and forward your thoughts over to our dev team regardless! Thanks again. - Оценено на 5 из 5от Пользователь Firefox 15902972, 5 лет назад
- Оценено на 5 из 5от Пользователь Firefox 15772473, 5 лет назад
- Оценено на 5 из 5от Пользователь Firefox 13602897, 5 лет назад
- Оценено на 4 из 5от Пользователь Firefox 16521546, 5 лет назадNormally Eno works very well for me. It's a great tool! It somewhat frequently gets stuck on a loading screen when I use it and I have to refresh the page. Kind of annoying, but not a huge issue.
Ответ разработчика
размещено 5 лет назадThanks for sharing your experiece with us! If you run into any issues please feel free to touch base with us on Twitter (@AskCapitalOne) and you can also send a private message on our official Facebook page. - Оценено на 3 из 5от Пользователь Firefox 14489540, 5 лет назад
- Оценено на 1 из 5от Пользователь Firefox 14051185, 5 лет назадIt doesn't like my phone number, the phone number I used an entire hour ago to verify my brand new capital one account.
Support couldn't help, their suggestion boiled down to "try again later".
I really wish I could just use a website instead of a shitty broken addon.
EDIT:
I am not on those platforms.
I was on the phone with your website support yesterday, if you think you can do better than your existing website support, please provide a reasonable support channel like an email address.Ответ разработчика
размещено 5 лет назадWe're sorry to hear about your experience! We'd definitely like to hear more about this, so we can dig in a bit further here. Would you be able to send us a DM to @AskCapitalOne on Twitter, or send us a private message on our official Facebook page? - Оценено на 4 из 5от Lil Devil, 5 лет назад
- Оценено на 1 из 5от DFW, 5 лет назадI have to restart via the website EVERY time I try to use this extension!! Anyone have a method to keep this from happening??
- Оценено на 1 из 5от Пользователь Firefox 16769282, 5 лет назадDoes not work! Only says "Checking Session" indefinitely. Before the last update I had to re-register my card every time I wanted to use it. A real pain in the _ss to use.
- Оценено на 1 из 5от Matthew L Daniel, 5 лет назадas an update to my review, my experience has now crossed over into pure hatred for this piece of junk, and my opinion of Capital One has gone down because of it. How hard can it possibly be to just allow a not stupid login system like browsers have had for generations
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It's a great security feature, but is a little hit-or-miss whether it logs in or not, and it makes me sad I can't just use it in my Banking container to generate numbers, since that defeats the purpose of having containers in FirefoxОтвет разработчика
размещено 5 лет назадThanks so much for the feedback, Matthew! If you'd like to share more details about your experience, please reach out to us on Twitter at @AskCapitalOne, or by private messaging us on our official Facebook page. If you'd prefer to talk to an agent, our tech team is available directly at 866-750-0873. - Оценено на 1 из 5от neonjohn, 5 лет назадUsed to work. Now continuous "checking Session". Ubuntu Linux 21.10 Firefox 86.0. I wouldn't be caught dead on social media. If you need more information, jgd (at) neon-john.com.
I have always had "delete cookies on exit" set and will continue to do so and use the "manage cookies" feature to save vital cookies. You need to specify the third party cookie site that should be in the exceptions file. There is now "enable third party cookies" setting in this version of firefox.
suggestion: Instead of trying to figure out a CC input form, simply provide the user a button to create a new number for the current checkout page. - Оценено на 4 из 5от Пользователь Firefox 14883254, 5 лет назад
Ответ разработчика
размещено 5 лет назадWe're sorry to hear that you're having a tough time installing the extension! If you'd like some help, feel free to reach out to us on Twitter at @AskCapitalOne, or by private messaging us on our official Facebook page. If calling in is more your style, our tech team is available directly at 866-750-0873. Thanks!- Оценено на 5 из 5от Пользователь Firefox 14871842, 5 лет назад
- Оценено на 1 из 5от Пользователь Firefox 16633122, 5 лет назадUsed to work great, but now won't open. Capital One support has no information about Eno.
Ответ разработчика
размещено 5 лет назадThanks for bringing this to our attention! We're sorry to hear that you're having issues using the extension, and we'd like to dig in a bit more. Would you be able to reach out to us on Twitter at @AskCapitalOne, or by private messaging us on our official Facebook page? If calling in is more your style, our tech team is available directly at 866-750-0873. Thanks again! - Оценено на 5 из 5от GizmoGurk, 5 лет назадI see a lot of people having problems, but so far it's been working like a champ for me, even on my Mac. Super quick and easy compared to what I had been using with another card company.
Ответ разработчика
размещено 5 лет назадWe're so thrilled to hear that you're loving Eno so far! Thanks for the A+ review! - Оценено на 5 из 5от Пользователь Firefox 16595824, 5 лет назад