About a week ago FireFox updated their browser and the Rakuten button which used to work well was no longer supported. It's been replaced by an older E button (Ebates) which is not functioning well. I've resorted to using the Rakuten button on Chrome until the R button is again available in FireFox. Very frustrating...
Our team is actively working with Mozilla's Firefox to resolve this issue for our members. Please click through directly from Rakuten.com for your shopping in the meantime. We'd like to do something special for you. Please email us at memberservices@rakuten.com with the subject of your email "Firefox Button Assistance".
