Our team is actively working with Mozilla's Firefox to resolve this issue for our members. You will need to be sure that you have the most recent version of Firefox installed. Then, proceed to https://www.rakuten.com/button.htm and simply click the “Get the Button “link. This will automatically update your Ebates Rakuten Cash Back Button.

If this does not resolve your issue, please email us at memberservices@rakuten.com so we further assist.