Отзывы на «Rakuten: Get Cash Back For Shopping»
Rakuten: Get Cash Back For Shopping от Rakuten
Отзывы boggle
Оценено на 1 из 5
от boggle, 4 года назадWill not pay out cash back on large purchases. Bought a Lenovo laptop with 8% cash back, Rakuten tracked the purchase successfully but dragged their feet for over a month before telling me they couldn't issue the cashback with a slew of reasons why it could have failed. If you don't get the cash back credited right away, you can bet you'll never see it. Worse than a mail-in-rebate, Rakuten is a glorified SCAM. Just look how fake review-bombed this plugin is.
Ответ разработчика
размещено 4 года назадWe are sorry you have had this experience with us. We sometimes reach out to the merchant directly to verify and order's eligibility for Cash Back. Every one of our partnered merchants has its own Cash Back Terms that may exclude certain items, departments, coupons used, or other things from earning Cash Back. A little review goes a long way to helping our Members rack it up consistently with Rakuten.
904 отзыва
- Оценено на 1 из 5от Пользователь Firefox 18488372, месяц назадInstalled and two out of two purchases did not track. Simply doesn't work. Contacted Rakuten and received the generic "we will reach out" response. Hard to believe there is something worse than their normal tracking. So not only is this add on extremely intrusive with pop ups it doesn't work.
Reply to developer response: How exactly will you "review this" other than to say we'll reach out to the merchant and if they didn't track it then it is the users fault? Fact is there are better cash back sites that actually have relationships with merchants rather than Rakuten's "oh well, it's your fault" response.Ответ разработчика
размещено месяц назадWe are happy to review this for you. Please email our team at socialhelp@rakuten.com. - Оценено на 1 из 5от Пользователь Firefox 19585460, 3 месяца назадIt doesn't work on Firefox. I can only use Chrome
Ответ разработчика
размещено 3 месяца назадYou can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com - Оценено на 5 из 5от Arib, 4 месяца назад
- Оценено на 5 из 5от Пользователь Firefox 19006624, 8 месяцев назад
- Оценено на 5 из 5от Ann, 9 месяцев назад
- Оценено на 1 из 5от Пользователь Firefox 19026091, 9 месяцев назадThis used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Ответ разработчика
размещено 9 месяцев назадIf you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - Оценено на 5 из 5от Пользователь Firefox 16761587, 9 месяцев назад
- Оценено на 5 из 5от mbgoss, 9 месяцев назад
- Оценено на 5 из 5от Kevin, 9 месяцев назад
- Оценено на 1 из 5от Пользователь Firefox 16471973, 10 месяцев назадIt said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Ответ разработчика
размещено 9 месяцев назадOh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - Оценено на 5 из 5от Пользователь Firefox 17377984, 10 месяцев назад
- Оценено на 5 из 5от carrie, 10 месяцев назад
- Оценено на 5 из 5от Пользователь Firefox 18971339, 10 месяцев назад
Ответ разработчика
размещено 10 месяцев назадIt sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.- Оценено на 4 из 5от Пользователь Firefox 17059814, год назад
- Оценено на 5 из 5от Пользователь Firefox 15687146, год назад
- Оценено на 5 из 5от Пользователь Firefox 18903820, год назад
- Оценено на 1 из 5от Пользователь Firefox 18849742, год назад
- Оценено на 5 из 5от Пользователь Firefox 18896728, год назад
- Оценено на 4 из 5от Пользователь Firefox 18175085, год назад
- Оценено на 5 из 5от Пользователь Firefox 18859324, год назад
- Оценено на 5 из 5от Пользователь Firefox 18872538, год назад
- Оценено на 5 из 5от Пользователь Firefox 18868426, год назад