Отзывы на NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault от NordVPN
Отзывы Пользователь Firefox 18481257
Оценено на 1 из 5
от Пользователь Firefox 18481257, год назадIn general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
Ответ разработчика
размещено год назадHello, I am Dominik and I am responsible for product at NordPass. Situation is exactly opposite, because for now availability of biometrics on Firefox on MacOS is treated as security hazard. That's why we don't support Firefox MacOS with our authenticator (two-factor codes) in the browser extension. We do support though Firefox on Windows, as well as other browsers like Chrome and sister chromium-based browsers.
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
961 отзыв
- Оценено на 5 из 5от sjin07, 3 часа назад
- Оценено на 5 из 5от Пользователь Firefox 13225696, 4 часа назад
- Оценено на 5 из 5от Пользователь Firefox 17137476, 21 час назадFive years+ using this service. Went from most underrated free tier password manager (many premium features on the free tier) to paid tier to use on multiple devices. ZKA, device sync, passkeys, credit cards, and addresses for the most affordable price. Certainly improved over time. 🫡
Ответ разработчика
размещено 19 часов назадYour review brightened our day! We're committed to delivering excellent service, and we're glad you noticed. Stay safe! - Оценено на 5 из 5от Пользователь Firefox 18482211, день назад
- Оценено на 3 из 5от ErisTheNeko, 5 дней назадIts works well enough, unfortunately has a nasty habit of constantly logging you out of your Nord account which gets annoying pretty quickly.
Ответ разработчика
размещено 5 дней назадHello. Thank you for the feedback! Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help! Our team is available 24/7 at support.nordpass.com. - Оценено на 5 из 5от Michael, 7 дней назад
- Оценено на 5 из 5от Пользователь Firefox 17693160, 7 дней назадThis works perfectly. It wasn't as great when it first came out, but now it fills in everything accurately that I've tried at least. Roboform is if you want perfect form filling, Nordpass if you want more security!
Ответ разработчика
размещено 6 дней назадHi there. We appreciate your positive feedback and are delighted to know you were satisfied with our service! - Оценено на 4 из 5от Пользователь Firefox 19552994, 12 дней назадNordPass beautifully on new Win 11 laptop, and I especially like the autofill feature. However, I can't get autofill to work on my Samsung cell even though I went to Settings and made sure it's enabled and then restarted the phone.
Ответ разработчика
размещено 12 дней назадHello there. Sorry about the troubles! We’d be happy to help and take a closer look into your case. Please make sure to contact our support team at support.nordpass.com, they are available 24/7. - Оценено на 5 из 5от Dreigeld, 13 дней назад
- Оценено на 1 из 5от Kemar Christie, 14 дней назадReally great mobile app and desktop app, but the Firefox extension is quite annoying. Why can't I use any shortcuts like previous browsers? This is preventing me from using certain websites, as my banking website doesn't allow copy and paste, so it would have to be autofilled, and there is no extension shortcut to quickly autofill. My Bitwarden extension across all browsers does this flawlessly. Please Fixxx !!!!!
Ответ разработчика
размещено 13 дней назадHey Kemar! Thanks for your feedback on the Firefox extension. Your concern about the lack of shortcuts for quick autofill is noted. We'll pass this to our product team for consideration. Apologies for the inconvenience! You can also reach our support team at support@nordpass.com for more help. Ответ разработчика
размещено 13 дней назадThanks for the awesome feedback! We're delighted you enjoy using our password manager on PC. 😊- Оценено на 4 из 5от Bandit1104, 15 дней назад
- Оценено на 1 из 5от wwwladik, 15 дней назадunstable functioning when using firefox browser. same problem as described in previous one star ratings. Will quit after the end of my current subscription.
Ответ разработчика
размещено 15 дней назадHello there. We’re sorry to hear about your experience! We’re sure it can be resolved with our support team at support.nordpass.com. Our team would be happy to take a closer look into your case and help out! They are available 24/7. - Оценено на 5 из 5от Пользователь Firefox 19544328, 17 дней назад
- Оценено на 2 из 5от Keith, 19 дней назад
- Оценено на 5 из 5от Пользователь Firefox 18359664, 19 дней назад
- Оценено на 5 из 5от Raduen, 20 дней назад
- Оценено на 5 из 5от Buntingtosser, 21 день назад
- Оценено на 5 из 5от Glandus Lactalis, 21 день назадWorks great, very practical, haven't got an issue since I started using it. Overall I'm quite satisfied
Ответ разработчика
размещено 21 день назадYour review brightened our day! We're committed to delivering excellent service, and we're glad you noticed. Stay safe! - Оценено на 4 из 5от Seratof, 22 дня назад
- Оценено на 4 из 5от Menacing Jack, 24 дня назадIt's a convenient tool, but it can get a bit frustrating when having to log in every single time my PC has been turned off.
Response to dev: My autolock is set to "Never". Weirdly, today my NordPass didn't log out despite my PC having been turned off, so I'm unsure what's causing it usually.Ответ разработчика
размещено 23 дня назадHi! Thank you for the feedback. The frequent logouts might stem from the Autolock setting. Please try adjusting it within the Security section to reduce the frequency. If you'd like further assistance setting it up, please reach out to our team at support@nordpass.com. Thank you! - Оценено на 4 из 5от Nico, месяц назад
- Оценено на 5 из 5от Пользователь Firefox 18706387, месяц назадWorks great for me. I love the convenience of the autofill. Knowing I have very secure passwords for all my accounts AND not having to remember them or record them somewhere is so convenient. And even if autofill doesn't work, it's easy to go into NordPass and copy and paste the password. Works great on my PC and my phone. Now, if NordPass gets hacked or goes down I may be in a heap of trouble but I'm confident that they are making sure the site is secure.
Ответ разработчика
размещено месяц назадYour positive feedback motivates our team to continue delivering top-notch service. Thank you for the review! - Оценено на 5 из 5от IvyRose, месяц назад