Hi, sorry to hear about this. Our support agents are more than happy to assist in setting up NordPass for you, please do not hesitate to contact us and we'll sort it out!

Hi, sorry about this, it isn’t expected behavior. Please contact our support team via live chat or support@nordpass.com and we will help you resolve it

Hi, sorry for the confusion. It sounds like there might be a sync issue between the add-on and desktop app. Please reinstall the latest Firefox add-on and ensure the desktop app is updated as well. For detailed steps, contact our Support at support@nordpass.com

Hi there, thanks for your feedback! We’re sorry for the inconvenience, but great news - the issue has been fixed and is coming in the 5.22 version. It should be available any day now! Thanks for your patience 😊