Отзывы на NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox от NordVPN
2 572 отзыва
- Оценено на 2 из 5от Oscarous64, год назадEvery time I open Firefox and start to type it clears the search bar after 1 second which is beyond annoying. It might seem like a minor problem, but it gets infuriating when you type your search quickly and hit enter only to find out it messed up your search.
And more than that, I noticed it slows down Firefox substantially, sometimes it takes up to 10 seconds just to load in an ordinary website. The VPN and it's functions work perfectly fine so I think it's just a problem with the extension itself.Ответ разработчика
размещено год назадHello, we apologize for the inconvenience you are experiencing. Could you please try reinstalling the NordVPN extension completely? If the issue persists, reach out to our support team at nordvpn.com/contact-us/. They are available 24/7 to assist you! -E.G. Ответ разработчика
размещено год назадHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.Ответ разработчика
размещено год назадHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M.Ответ разработчика
размещено год назадHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I- Оценено на 5 из 5от Endemanset, год назад
- Оценено на 5 из 5от Sajith John Sam, год назадUnarguably, the best VPN I have used so far. They are among the few who does keep the promise!
Ответ разработчика
размещено год назадThank you for your kind words! We're delighted to hear that NordVPN lives up to your expectations. -D.I - Оценено на 1 из 5от Пользователь Firefox 13481613, год назад
- Оценено на 5 из 5от Пользователь Firefox 17996284, год назадAwesome extension. Fast stable speeds and easy to use. Very happy
Ответ разработчика
размещено год назадHello! We are happy to hear that everything is running smoothly! -E.G. Ответ разработчика
размещено год назадHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Оценено на 4 из 5от Пользователь Firefox 18383472, год назадit was very helpful to have a brower plugin and i didn't knew it existed. Download was around 1M/s, suitable for my tasks. Not as fast as with the App, but ok. i'm using NordVPN on Desktop and Mobile since 3 years and never regret. Thanks to the team
Ответ разработчика
размещено год назадThank you for spreading a good word! We appreciate your trust and confidence in our service. -Neo Ответ разработчика
размещено год назадHey, we're glad to hear you find our VPN service useful! Thank you for the sweet words! -N.L.- The developers keep saying that they are working on a fix for the latest update. Stop saying that! Just revert the update! All of it! You can work on a fix on your development branches, but revert the released update immediately! You're not working on a fix "as fast as possible" if you aren't reverting the update that broke this add-on.
Ответ разработчика
размещено год назадHello. Our tech team have released a fix for the issue. Please try updating or reinstalling the browser extension and check if the issue persists. -D.I - Оценено на 1 из 5от DownTheDrain, год назадTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Ответ разработчика
размещено год назадHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Like everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Ответ разработчика
размещено год назадHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Ho creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Ответ разработчика
размещено год назадCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Оценено на 1 из 5от amanda blur, год назад
- Update broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. Ответ разработчика
размещено год назадHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -Neo