Отзывы на NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox от NordVPN
2 610 отзывов
- Оценено на 1 из 5от Пользователь Firefox 15835438, 2 года назадfirefox 118.0.1 and nordvpn 3.4.3 did't like each other - caused slow and unreliable connection issues. nord support suggested reinstalling the browser - seems like it's worked, hope it stays the same for next firefox/nord update...
Edit: nope it's back - turned it off until nord resolves the issueОтвет разработчика
размещено 2 года назадHello there. Apologies for the caused troubles! The issue should not persist with the next update. -G.M. - Оценено на 1 из 5от TriBad, 2 года назадLike many users, since last update the slow down makes browsing with it a chore, I just turn it off...
Ответ разработчика
размещено 2 года назадHello. Thank you for the feedback, it will be transferred directly to the responsible team. If you have any further inquiries, do not hesitate to contact our customer support team at support.nordvpn.com anytime! -L.L. - Оценено на 1 из 5от KT, 2 года назадUsed to work okay - now it give Session Limit and won't connect. 24/7 live chat is never there and sending email to customer service takes over a week to get a mediocre response. But their billing department is fast and efficient.
Ответ разработчика
размещено 2 года назадHello. Our customer support team replies to all email inquiries within 24 hours. Could you update your review with the ticket ID you received from our customer support so we check on the situation in more detail? -L.L. - Оценено на 5 из 5от Пользователь Firefox 15122080, 2 года назад
- Оценено на 4 из 5от Пользователь Firefox 14811638, 2 года назад
- Оценено на 5 из 5от Пользователь Firefox 14805186, 2 года назадConnects seemlessly, protects me from online threats. Very happy
- Оценено на 5 из 5от Пользователь Firefox 14029255, 2 года назадExcellent ext, its easy to use and works all the time. My thanks to the development team, great job!
Ответ разработчика
размещено 2 года назадHello, thank you for your feedback! We're glad to hear you find our app useful and easy to use. -N.L. - Оценено на 5 из 5от MO, 2 года назадExtension works great. There is new "Private Window" permission, but it understandable since Firefox is designed like this.
It is stated in Firefox extension API documentation site that:
CHANGING PROXY SETTINGS REQUIRES PRIVATE BROWSING WINDOW ACCESS BECAUSE PROXY SETTINGS AFFECT PRIVATE AND NON-PRIVATE WINDOWS.Ответ разработчика
размещено 2 года назадWe're glad to hear that everything is running smoothly! Thank you for sharing. -G.M. - Оценено на 5 из 5от Pete, 2 года назад
- Оценено на 1 из 5от icemanmelb, 2 года назадDo NOT update to the latest version as the developers just broke the extension. VPN no longer shields me. It just uses your Public IP address and shows you are on VPN. Check your IP address before and after turning VPN on. You will find that they are the same.
Just go back to the Previous Version fixes this issue and got me back up and running again.Ответ разработчика
размещено 2 года назадHello there. That should not be the case! May we ask what version of our extension are you using? Could you contact our support team for them to look closer into the matter? Our team is available 24/7 at support.nordvpn.com. -G.M. - Оценено на 1 из 5от leetNigthshade, 2 года назадAn update made the extension now require it being enabled in private mode, it no longer works.
I do not enable any extensions in private mode other than BitWarden; I do not trust just any app in private mode, this is unacceptable.Ответ разработчика
размещено 2 года назадHello. Our users' feedback is really important for us. Apologies if it has caused you any inconvenience. We'll make sure to pass on your feedback to our team! -G.M. - Оценено на 1 из 5от jg, 2 года назадNew update ruined this extension, only connects me to one server, reconnecting does nothing, everything loads so much slower now and I can't do anything about it since I can only connect to one server
Ответ разработчика
размещено 2 года назадHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Оценено на 1 из 5от Martin, 2 года назадLooses creditials from time to time.
Autoconnect doesn't allways work.
It is not possible to use any differnt DNS Servers.
Thatfor you won't be able to use it with streams - since the NordVPN DNS Servers are missing some streaming backbone entries.
When it looses connection - Firefox will automatic reload the page without VPN - Connection / with the Sessions in takt => f-ing the tunnel useless.
Now it can only start if it has the right to interfere with your private - modus windwos.
Even if you don't want it to.
It gets more and more useless.Ответ разработчика
размещено 2 года назадHello. We're sorry to hear about it! Could you please make sure to contact our support team for them to look closer into the issues experienced and what could be causing them? We’d be happy to help on the matter resolve! Our team is available 24/7 at support.nordvpn.com. -G.M. - Оценено на 1 из 5от Patrick vd L, 2 года назадWorthless, doesn't work at all. All I get is "Couldn't connect Please check your internet connection and try again."
Ответ разработчика
размещено 2 года назадHello. It would be great if you contact our customer support team at support.nordvpn.com. Our team is ready to check on the situation in more detail right away. -L.L. - Оценено на 2 из 5от Пользователь Firefox 14606957, 2 года назадCan't use the extension unless you give it permissions to run in private windows.
Literally forcing you to give it access to private windows.Ответ разработчика
размещено 2 года назадHello. Thank you for the feedback, it will be transferred directly to the responsible team. If you have any further inquiries, do not hesitate to contact our customer support team at support.nordvpn.com anytime! -L.L. - Оценено на 4 из 5от Michael, 2 года назадI'd had it both on my PC and my TV for years with little to no problem. Good investment although it took me a while to work out what I was being charged for as my creditcard didn't say the payment was from NordVPN.
Ответ разработчика
размещено 2 года назадHey, thank you for taking the time to leave us a review! If you ever need any assistance, feel free to contact us at support.nordvpn.com. -N.L. - Оценено на 5 из 5от Willem, 2 года назад
- Оценено на 1 из 5от Пользователь Firefox 18058130, 2 года назадInstalled but unable to manage as he icon is not displayed is the toolbar. Tried uninstalling and reinstalling but same issue. Uninstalled.
Ответ разработчика
размещено 2 года назадHello there. We’re sorry to hear that! Please make sure to contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -G.M. - Оценено на 1 из 5от Nelan, 2 года назад
Ответ разработчика
размещено 2 года назадHi! Thank you for your feedback. If you’re experiencing any issues with our service, please make sure to contact our support team at support.nordvpn.com for assistance. -G.M.- Оценено на 5 из 5от TwoWhyTea, 2 года назад
- Оценено на 5 из 5от Пользователь Firefox 18050341, 2 года назад
- Оценено на 1 из 5от Пользователь Firefox 15006787, 2 года назад
- Оценено на 4 из 5от Пользователь Firefox 17714686, 2 года назад