Отзывы на NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox от NordVPN
631 отзыв
- Оценено на 1 из 5от Пользователь Firefox 18456759, год назад
- Оценено на 1 из 5от Пользователь Firefox 18057181, год назад
- Оценено на 1 из 5от Пользователь Firefox 10625330, год назадSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Ответ разработчика
размещено год назадHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Оценено на 1 из 5от NiclasWithC, год назадSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
Ответ разработчика
размещено год назадHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I Ответ разработчика
размещено год назадHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.IОтвет разработчика
размещено год назадHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.Ответ разработчика
размещено год назадHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M.Ответ разработчика
размещено год назадHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I- Оценено на 1 из 5от Пользователь Firefox 13481613, год назад
Ответ разработчика
размещено год назадHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Оценено на 1 из 5от DownTheDrain, 2 года назадTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Ответ разработчика
размещено 2 года назадHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Оценено на 1 из 5от TonyRambo, 2 года назадLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Ответ разработчика
размещено 2 года назадHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Оценено на 1 из 5от Aurora, 2 года назадHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Ответ разработчика
размещено 2 года назадCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Оценено на 1 из 5от amanda blur, 2 года назад
- Оценено на 1 из 5от Flok, 2 года назадUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. - Оценено на 1 из 5от moscosov, 2 года назадla extensión funciona bien pero tienen la pura la caga con la ultima actualización.
Ответ разработчика
размещено 2 года назадHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -Neo - Оценено на 1 из 5от Smonolith, 2 года назадsame problem as everyone else, I don't know if I'll reactivate the extension in a few days hoping you people fixed this farce
Ответ разработчика
размещено 2 года назадHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L. - Оценено на 1 из 5от Larkku, 2 года назад
- Оценено на 1 из 5от Evilmonkee, 2 года назадShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Ответ разработчика
размещено 2 года назадHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - Оценено на 1 из 5от manfredkitzbichler, 2 года назадSame problem everybody else is having. Had to disable the extension. Please fix ASAP.
Ответ разработчика
размещено 2 года назадHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Оценено на 1 из 5от Пользователь Firefox 18372872, 2 года назадLast updated is a huge mess and still no update. It's a shame for a service about security...
Ответ разработчика
размещено 2 года назадHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Оценено на 1 из 5от Пользователь Firefox 12671498, 2 года назадRecent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
Ответ разработчика
размещено 2 года назадHello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - Оценено на 1 из 5от Mampfilein, 2 года назадSince the latest update it'll reload ALL tabs on startup causing massive freezes and network activity depending on how many tabs you had open. Completely unusable in its current state please fix this issue immediately
Ответ разработчика
размещено 2 года назадHello. Our team is aware of the issues with the latest update, and we will release a fix as soon as possible. Sorry for this inconvenience! -L.L.