Отзывы на Proton VPN: Fast & Secure
Proton VPN: Fast & Secure от Proton, Proton Team
Отзывы Jan03200
Оценено на 5 из 5
от Jan03200, 3 месяца назад499 отзывов
- Оценено на 5 из 5от Пользователь Firefox 18384460, 15 часов назад
- Оценено на 1 из 5от cxtbs, 3 дня назадРоссия. Не работает даже открытие окна расширения. А на сайт ProtonVPN без прокси и других средств войти невозможно.
Причём на телефоне (Android) подключение удаётся через раз, а как расширение для браузера или служба (в Linux) не работает -- не удаётся подключиться.
Как оно может обходить блокировки и прочее, если само недоступно -- непонятно.Ответ разработчика
размещено 3 дня назадWe're very sorry to hear that. The reason you're experiencing this issue is due to the aggressive restrictions in Russia. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further. - Оценено на 4 из 5от consumerthinkercreator, 5 дней назадI made a account just to make a review, on my issue. (hopefully this extension gets better)
I like Proton a lot. Why? Because Proton is just a amazing company in general. Their VPN is one of the best, and their free VPN is the best non-paid VPN in the market.
However, I've had some problems with their VPN extension. I have limited freedom, I cannot enable the kill switch, change my VPN protocol to something like Stealth (that was created by Proton) to bypass VPN blocks and censorship.
On a heavily restricted, locked down WiFi network (I'm talking Amazon.com, Github.com, DuckDuckGo.com are all blocked and much more), the VPN extension is blocked despite me being signed in and it working on a hotspot and other networks without restrictions. I've used the VPN app with Stealth and it's worked fine on the network, but the extension doesn't work.
I hope that this extension improves in the future and addresses this issue. Thank you Proton.Ответ разработчика
размещено 3 дня назадThank you for your review. Some public networks (e.g. in schools, hotels, airports, workplaces, etc.) tend to apply restrictions in order to prevent harmful activities and keep track of the traffic flowing. That said, the browser extension uses HTTPS. This is the only connection protocol supported by modern browsers. With that in mind, if you cannot connect using the extension, we suggest using the native Proton VPN app with the Stealth protocol, which was designed for this specific purpose. Ответ разработчика
размещено 6 дней назадSorry to hear that. Would you mind describing the issue further? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further.- Оценено на 2 из 5от Пользователь Firefox 18641504, 9 дней назадThis extension can be good or useless.
the issue is it automatically connects you to a server, they say it use the fastest one but actually its random. for me for example netherland and romani servers works good but it auto connects me randomly to USA and Poland which do not work so i have to press the change btn a lot of times to randomly get netherland or romani. the system actually sucks it didnt used to be this wayОтвет разработчика
размещено 8 дней назадThe default Quick connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. If you'd like to connect to a specific server in a country of your choice, you may consider upgrading your plan.
That said, can you let us know what exactly doesn't work when connected to our free US and Poland servers? Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further. - Оценено на 4 из 5от Пользователь Firefox 19439030, 13 дней назадActualización:
Los problemas de conectividad se debían al software Killer Performance Suite y Killer Performance Driver Suite UWD de Intel. Una vez desinstalados, la conexión es inmediata.
Faltan funcionalidades básicas que sí están implementadas en el software para escritorio. Desearía, por ejemplo, definir un servidor favorito al que se conecte siempre.
Proton ¿cuándo implementarán Túnel dividido con nombres de dominio en el software de escritorio?Ответ разработчика
размещено 13 дней назадSorry to hear that. Would you mind sharing more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Оценено на 2 из 5от XNKOI, 14 дней назад電腦自休眠或睡眠喚醒後 chrome 版會自動重新連線,但 firefox 版只會是斷線而且連線狀態還顯示正常卻無法上網。
Ответ разработчика
размещено 14 дней назадThat doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Оценено на 5 из 5от Yammoon, месяц назад
- Оценено на 5 из 5от ff, месяц назад
- Оценено на 5 из 5от Mr Horse, месяц назадI have no clue why this app is 3 stars on firefox, i just moved from chrome to firefox and the reviews here are innaccurate, this is by far the best free vpn on the market, no limit, if i get lucky and get the right server im able to get gigabit speeds. At the risk of sounding like a paid review (which i'd love to be) if you are looking for a free vpn these guys have nailed it.
- Оценено на 1 из 5от Joshua, месяц назадdoesn`t work in RU. On my Android workin but on PC & App .exe Proton not workin. help me via connect on VPN.
Ответ разработчика
размещено месяц назадUnfortunately, Russia is among the restrictive countries that are blocking VPN connections. Our teams are working to resolve the issue, but the restrictions are especially aggressive. For now, we suggest using the default Quick connect option to try and establish a connection. Also, make sure that your browser and the Proton VPN extension are always up-to-date. - Оценено на 1 из 5от Krish, месяц назадthe only reason why I downloaded this was to have a free vpn which can change my location. you have to pay money to select which country server you use.
Ответ разработчика
размещено месяц назадThe default Quick connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. To connect to a server in a specific country of your choice, you may consider upgrading your plan. - Оценено на 3 из 5от Brahvim, месяц назад
- Оценено на 4 из 5от Пользователь Firefox 19258106, месяц назадThe extension looks the part but has usability issues that need managing manually.
The main usability issue is that if you're connected to a VPN server and the computer goes into sleep mode then later resumes, the connection isn't refreshed/handled properly, effectively blocking traffic until you manually disconnect/reconnect. Occasionally this issues causes the GUI to become unresponsive too, requiring the extension itself to be restarted.
There's also no feedback given on the connection quality/speed of the server you're currently connected to. If it starts to feel slow, it requires manually moving to another server; there's no automatic transfer to a better equivalent server within the same country.
Not a negative mark on the extension per se - but it's worth noting that there's a growing list of websites that will detect you using a VPN (likely through matching your IP against IPs known to belong to Proton/etc.), making VPN usage for 'general' anonymous browsing more and more frustrating.
Proton VPN itself works well and provides lots of protections and connection configuration; it's just the extension that has a few issues really.Ответ разработчика
размещено месяц назадThank you for your review. Could you share more details about the connection issue? Are you able to consistently reproduce it? Which version of Firefox, as well as the Proton VPN extension do you have installed? What device are you experiencing this issue on exactly? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
On another note, some websites block known VPN IP addresses. Let us know which websites you're having trouble accessing, as well as the servers you're connected to in the process so we can help. Meanwhile, you can try switching between multiple different servers to see whether the behavior improves with some of them.
Lastly, we've documented your request regarding automatic reconnection to a faster server for future consideration. - Оценено на 5 из 5от Пользователь Firefox 19245078, месяц назад
- Оценено на 5 из 5от Пользователь Firefox 18710229, месяц назадEasy to install and to get it to work. Works like is should. Using on Linux, easy.
- Оценено на 3 из 5от Namecito, месяц назадIt never worked since I installed it like 3 weeks ago. My case is the same than the one of the previous reviewer. I need it mostly for one website. When trying to enable it I get the same error: "Network error..." Firefox and add-on are updated, 115.26.0es and 1.2.9 respectively. Not using any other proxy or VPN.
Update due to developer's reply: I'll contact you providing info on the questions asked. I would like to add that I just tried the Chrome extension and it works. So it might be something related specifically to Firefox.
Update 2: I solved it. When filling up the support request I decided to give it a last try and discovered that when installing the add-on there's a fugacious message I can't read nor accept that precedes the aforementioned error. So I recorded my screen and play in slow motion and saw there's a message asking for permissions. After googling I went to the add-ons page and selected the extension and then its Permissions tab and enabled them and it worked. Might be kind of a bug that prevents the message to stop.Ответ разработчика
размещено месяц назадThat doesn’t sound right. Could you share more details about the issue? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Оценено на 1 из 5от sushigal007, месяц назадMaybe it's because I'm on the Windows 7 ESR version of Firefox, but this addon just doesn't work for me at all, clicking on it just gives me a "NetworkError when attempting to fetch resource" message. A pity because I have the standalone program and the android app and love them both, but sometimes I just want to use a VPN for a couple of websites rather than for all my internet traffic.
Ответ разработчика
размещено месяц назадSorry to hear that. Could you share more details about this issue? Which specific version of your browser and the Proton VPN extension do you have installed? Do you have any other extensions installed for privacy/security purposes? Are you using any other VPN, proxy, or custom DNS services?
Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Оценено на 5 из 5от jessy, 2 месяца назад
- Оценено на 5 из 5от Пользователь Firefox 17274865, 2 месяца назад
- Оценено на 4 из 5от Пользователь Firefox 19214598, 2 месяца назадI need to reboot the extension whenever I switch wifi networks or else every few days. I routinely keep about:addons open so I can turn the extension off and on again. When I click the extension icon in the toolbar in this state, it just shows me a loading spinner. Besides this hiccup, the extension works great. (I am a subscriber.)
Ответ разработчика
размещено 2 месяца назадThank you for your review. Could you share more details about the behavior? Are you receiving any error messages at any point? Do you have any other extensions installed for privacy/security purposes? Are you able to consistently reproduce the issue?
Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Оценено на 5 из 5от Simon Bünemann, 2 месяца назад
- Оценено на 5 из 5от Пользователь Firefox 17720328, 2 месяца назад