Recenzie doplnku Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping Autor: Rakuten
Recenzia od používateľa BossBully80
Hodnotenie: 1 z 5
autor: BossBully80, pred 4 rokmiI found a sale on a supplement I've been looking for that's been aout of stock a good bit lately. The supplement is NAC (N-Acetylcysteine) and it was $17 and some change where it's normally $25. That's a big savings when you have children! Anyway, I forgot this flipping thing was on my browser and when I went to purchase, the page refreshed and I was getting charged 23.17 a bottle! I asked the customer service what the heck was happening and they suggested I try to turn off this app. The price dropped to 19 and some change but that was NOT the original discount. I WILL be writing a serious complaint tomorrow because that pitiful little cash back in whatever 'credits' to jack me around like that is BS. I believe it is probably bordering on illegal!
Odpoveď od vývojára
uverejnené pred 4 rokmiWe're sorry to hear you've had this experience with us. Please reach out to us at socialhelp@rakuten.com so we can look into this for you.
904 recenzií
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 18488372, pred mesiacomInstalled and two out of two purchases did not track. Simply doesn't work. Contacted Rakuten and received the generic "we will reach out" response. Hard to believe there is something worse than their normal tracking. So not only is this add on extremely intrusive with pop ups it doesn't work.
Reply to developer response: How exactly will you "review this" other than to say we'll reach out to the merchant and if they didn't track it then it is the users fault? Fact is there are better cash back sites that actually have relationships with merchants rather than Rakuten's "oh well, it's your fault" response.Odpoveď od vývojára
uverejnené pred mesiacomWe are happy to review this for you. Please email our team at socialhelp@rakuten.com. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 19585460, pred 3 mesiacmiIt doesn't work on Firefox. I can only use Chrome
Odpoveď od vývojára
uverejnené pred 3 mesiacmiYou can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com - Hodnotenie: 5 z 5autor: Arib, pred 4 mesiacmi
- Hodnotenie: 5 z 5autor: Používateľ Firefoxu - 19006624, pred 8 mesiacmi
- Hodnotenie: 5 z 5autor: Ann, pred 8 mesiacmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 19026091, pred 9 mesiacmiThis used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Odpoveď od vývojára
uverejnené pred 9 mesiacmiIf you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - Hodnotenie: 5 z 5autor: Používateľ Firefoxu - 16761587, pred 9 mesiacmi
- Hodnotenie: 5 z 5autor: mbgoss, pred 9 mesiacmi
- Hodnotenie: 5 z 5autor: Kevin, pred 9 mesiacmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 16471973, pred 9 mesiacmiIt said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Odpoveď od vývojára
uverejnené pred 9 mesiacmiOh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - Hodnotenie: 5 z 5autor: Používateľ Firefoxu - 17377984, pred 9 mesiacmi
- Hodnotenie: 5 z 5autor: carrie, pred 9 mesiacmi
- Hodnotenie: 5 z 5autor: Používateľ Firefoxu - 18971339, pred 10 mesiacmi
Odpoveď od vývojára
uverejnené pred 10 mesiacmiIt sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.- Hodnotenie: 4 z 5autor: Používateľ Firefoxu - 17059814, pred 10 mesiacmi
- Hodnotenie: 5 z 5autor: KBlack69Z, pred rokom
- Hodnotenie: 5 z 5autor: Používateľ Firefoxu - 15687146, pred rokom
- Hodnotenie: 5 z 5autor: Používateľ Firefoxu - 18903820, pred rokom
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 18849742, pred rokom
- Hodnotenie: 5 z 5autor: Používateľ Firefoxu - 18896728, pred rokom
- Hodnotenie: 4 z 5autor: Používateľ Firefoxu - 18175085, pred rokom
- Hodnotenie: 5 z 5autor: Používateľ Firefoxu - 18859324, pred rokom
- Hodnotenie: 5 z 5autor: Používateľ Firefoxu - 18872538, pred rokom
- Hodnotenie: 5 z 5autor: Používateľ Firefoxu - 18868426, pred rokom