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Recenzie doplnku NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox Autor: NordVPN

Hodnotenie: 3,7 z 5
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2 610 recenzií
  • autor: qwertyk, pred rokom
    I do not recommend:
    1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
    2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
    3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...

    Odpoveď od vývojára

    uverejnené pred rokom
    Hello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea
  • autor: Používateľ Firefoxu - 15848324, pred rokom
  • autor: Pareick, pred rokom
  • autor: dennis, pred rokom
  • autor: agramon, pred rokom
  • autor: Používateľ Firefoxu - 13662960, pred rokom
  • autor: Používateľ Firefoxu - 16207702, pred rokom
  • autor: Používateľ Firefoxu - 18296321, pred rokom
    The add-on is easy to use and works perfect. I just wish the stand-alone app which would protect my whole computer would work at all.

    Odpoveď od vývojára

    uverejnené pred rokom
    Hello! We're thrilled to hear that you found our add-on to meet your needs and we'd love to assist setting up the application for you as well, if you could contact us via live chat or email at support.nordvpn.com -Neo
  • autor: Cagliostro, pred rokom
    Good.

    Odpoveď od vývojára

    uverejnené pred rokom
    We appreciate it! -G.M.
  • autor: Rick, pred rokom
  • autor: Celine De Jonghe, pred rokom
  • autor: Používateľ Firefoxu - 17835364, pred rokom
  • autor: Používateľ Firefoxu - 18284137, pred rokom
  • autor: Používateľ Firefoxu - 18229951, pred rokom
  • autor: Používateľ Firefoxu - 18114856, pred rokom
  • autor: Používateľ Firefoxu - 18245840, pred rokom
    very slow with inconsistent speeds. the full desktop version works fine though.

    Odpoveď od vývojára

    uverejnené pred rokom
    Hi! Could you please make sure to contact our support team at support.nordvpn.com for them to look into what could be causing the issue and help on its resolve? -G.M.
  • autor: garif12, pred 2 rokmi
    нужен vpn чтобы заходить на недоступные сайты, но у них самих сайт заблокирован🤷‍♂️

    Odpoveď od vývojára

    uverejnené pred rokom
    Здавствуйте. Пожалуйста, свяжитесь с нашей службой поддержки, отправив электронное письмо по адресу support@nordvpn.com, и мы поможем получить доступ к веб-сайту и услуге. -Neo
  • autor: kaotisch, pred 2 rokmi
    Easy to set up, easy to use on any browser, great windows and android clients.

    Odpoveď od vývojára

    uverejnené pred 2 rokmi
    It's always rewarding to receive positive feedback. Thank you for the glowing review! If you'll need our help, feel free to reach us out at support.nordvpn.com! -G.M.
  • autor: Používateľ Firefoxu - 18271625, pred 2 rokmi
  • autor: John, pred 2 rokmi
    I have used NORD VPN for years. Love it.

    Odpoveď od vývojára

    uverejnené pred 2 rokmi
    We're proud to have left a positive impression on you. Thank you for the review! -G.M.
  • autor: Používateľ Firefoxu - 18171446, pred 2 rokmi
  • autor: Používateľ Firefoxu - 18261831, pred 2 rokmi
  • autor: Používateľ Firefoxu - 14353167, pred 2 rokmi
    Требует оплату. Для России их домашняя страница недоступна

    Odpoveď od vývojára

    uverejnené pred 2 rokmi
    Здравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M.
  • autor: cra3y, pred 2 rokmi
    NordVPN extension has problem with DoH (DNS over HTTPS) - it still sends DNS request using system's DNS (windows).

    To replicate set these variables:
    network.trr.uri https://1.1.1.1/dns-query
    network.trr.bootstrapAddress 1.1.1.1
    network.trr.mode 3

    The first DNS requests (about VPN sites list) were send is via DoH, but when You click "Connect" - the DNS request for specific site (pl169.nordvpn.com for example) were send straight to system's DNS (in Windows), where I catch in the logs.

    Please fix it

    PS: But the NordVPN chrome extension works correctly with DoH (it doesn't leaks DNS requests to local DNS)

    Odpoveď od vývojára

    uverejnené pred 2 rokmi
    Hello. Could you please make sure to contact our support team for them to look closer into your case and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M.
  • autor: matthew, pred 2 rokmi