Recenzie doplnku NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox Autor: NordVPN
614 recenzií
Odpoveď od vývojára
uverejnené pred 6 rokmiHello. Do check whether you have the latest version of Mozilla Firefox browser installed and update it it anything. If the issue persists regardless, drop a line to our customers' support team regarding further assistance on its resolve at support.nordvpn.com.- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 13471280, pred 6 rokmi
Odpoveď od vývojára
uverejnené pred 6 rokmiHello. It would be best if you'd contact our customers' support team while specifying the exact issue that you have experienced, for them to provide you with assistance on its resolve. You may reach our team out at support.nord-help.com.- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 15106842, pred 6 rokmiAwful! Sometimes you can't log in, sometimes you can't select a country, sometimes it just doesn't work. Also, since last week the addon has become very slow, I can't even watch Youtube through it. The desktop version works fine, so it's a problem of Chrome and Firefox addons.
Odpoveď od vývojára
uverejnené pred 6 rokmiHello. Everything appears to be working as intended on our end. Hence, we'd highly advise you on contacting our customers' support team, for them to check what could be causing the malfunction that you are currently experiencing and provide you with assistance on the issue's resolve. You may reach our team out at support.nordvpn.com. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 14969231, pred 6 rokmiThought it was meant to be a free add-on for firefox but when you click to register you are than presented with a page from NordVPN wanting payment. Slightly confused. Is it Free or Paid?
Odpoveď od vývojára
uverejnené pred 6 rokmiHello. Our service is paid, and you would need to have an active subscription in order to benefit from it. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 15088266, pred 6 rokmiI thought this might be an easier option than having to change the firefox settings each time the server was changed- by Nord VPN I must add- BUT this is just an annoyance. Have to login to the addon every.single.time.the.browser.is.opened.
Does it remember login and password? NO!
Is it excruciatingly slow to allow the login? YES!
Does it drop out regularly? YES!
Does it automatically reconnect? NO!
This couldn't be less user-friendly if it tried. In fact I've created a firefox account just to voice this opinion, which is how much it's annoying me. SORT IT OUT NORD VPN!!!!!Odpoveď od vývojára
uverejnené pred 6 rokmiHello. Apologies for any inconveniences. However, everything appears to be working as intended on our end. Could you please drop a DM to our support team, for them to check what could be causing the issues that you're currently experiencing and provide you with assistance on their resolve? Our team is available 24/7 at support.nordvpn.com. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 15072746, pred 6 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 15028440, pred 6 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 13771877, pred 6 rokmiI suggest you avoid NordVPN since it has serious security issues. By default it does not block network traffic when the connection to their server is dropped which leads to leak of your traffic. It can be turned on but the issue is that it is not default. Also in default, it does not change your DNS servers, which has the similar issue as above. Thus in default settings, it is as insecure as if you were not using any VPN at all (since you cannot forsee the connection drops to their servers). Second, even if you change the settings, there is no guarantee that this will stay so, updates or you yourself can delete the configuration without realizing what you have done and then go on browsing thinking that your security is tight but it is not. Any security product that is provided with such lax default configuration is a bad product. Lastly, they could not explain the protocol difference or how to determine what protocol is used when connecting to their servers as opposed to other solutions which also provide network traffic blocking and dns by default.
To update based on the request from the developper. Your customer support effectively said that you do not care what the default settings are since users can change it, again, this is the problem in itself. And again, you claim a secure privacy oriented product, this has to reflect also in its default settings. Without kill switch on, any vpn for security and privacy purposes is almost completely useless, the same goes for DNS.Odpoveď od vývojára
uverejnené pred 6 rokmiHello. As we may see, you've most likely contacted our customers' support team already. Hence, we'd ask you to update your review with the Ticket ID that you have received, for us to check how was your inquiry handled and provide you with detailed answers to any of your questions. If you have not reached our team, however, please do so at support.nordvpn.com. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 14544602, pred 6 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 15012537, pred 6 rokmiIs there any new update? It keeps getting disconnected, really annoying. Please check what's wrong and make it stable and improve it. Windows desktop application is working fine for me, this proxy extension should be repaired/updated.
Odpoveď od vývojára
uverejnené pred 6 rokmiHello. The issue itself is related to the browser's update. Hence, we'd advise you on downgrading it to 66. version to see whether the issue persists afterward, while we are working on a fix. Apologies for any inconveniences. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 13002172, pred 6 rokmithe extension crashes every time in private mode (ff 67.0)
Odpoveď od vývojára
uverejnené pred 6 rokmiHello. Do try downgrading the Firefox browser itself to 66. to see whether the issue persists afterward. Apologies for any inconveniences. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 15001526, pred 6 rokmiDiferente do programa que funciona perfeitamente, esta extensão é um fiasco infelizmente! Por muitas vezes voce é desconectado e fica pedindo pra logar novamente. Uma pena que seja tão ruim. Vamos aguardar futuros updates deste addon mas HOJE (dia 23/05/19) não recomendo o uso. É pedir para ter dores de cabeça pois fica caindo toda hora a conexão...
Odpoveď od vývojára
uverejnené pred 6 rokmiHello. We are aware of the issue and are working on a fix. However, in the meantime, we'd advise you on downgrading the Firefox's version to 66. to see whether the issue persists. Apologies for any inconveniences. - Hodnotenie: 1 z 5autor: akahurous, pred 6 rokmiWorst coded extension ever. Sometimes the GUI thinks you're disconnected despite you're connected, so you need to relog each time you use your browser. Same problem on the extension from the same company for other browsers.
Sometimes says you're connected to a VPN server despite you're not : big security issue. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 14986491, pred 6 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 6952894, pred 6 rokmiThis addon does not remember the authorization. After restarting Firefox I enter the login and password again.
Odpoveď od vývojára
uverejnené pred 6 rokmiHello. It would be best if you'd contact our customers' support team, for them to check what could be causing the issue and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 14788312, pred 6 rokmiinstead of remembering my login and country i have picked every time i open FF you have to reenter your credentials and connect to the country you had chosen before, again manually.
Odpoveď od vývojára
uverejnené pred 6 rokmiHello. Do try reinstalling our extension to see whether it prompts you to re-login everytime you launch your browser. If the issue persists regardless, drop a line to our customers' support team regarding further assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 14766901, pred 6 rokmiDon't fucking bother using nordvpn. Firefox addon support is crap even in 2020. I regret recommending this to couple people.
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The stupid addon keep disconnecting and request another auth. wtf
It's 2019 an it's still happening. sucks. Keep doing 'requesting a username and password. The site says: “NordVPN”'
Why can't they just publish their sources on github!?Odpoveď od vývojára
uverejnené pred 6 rokmiHello and let us apologize for any inconveniences. It would be best if you'd contact our customers' support team, for them to check what could be causing the malfunction and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - Hodnotenie: 1 z 5autor: hamed, pred 6 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 14711833, pred 6 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 14696261, pred 6 rokmiTerrible service that now won't let me view email messages.
Odpoveď od vývojára
uverejnené pred 6 rokmiHello and let us apologize for any inconveniences. However, we'd advise you on contacting our customers' support team, for them to check what could be causing the issue that you are currently experiencing and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 14483485, pred 7 rokmiV2.8.4 Update - still frequent disconnects (not as bad as before), but reverting back to the stable V0.9.21 - I cannot afford for a site to half load then the VPN drop connection - this is not good for security - This is firefox fully updated with NO other add-ons or plugins.
Update for V2.6.3 - Still not usable. Connects, then prompts for username/password (firefox dialogue), can maybe access a single site, then after a few seconds dialogue says Failed to Connect, please try later. This is now every version except the initial release that does not work for me. Initial release still works perfectly with no issue, so back to that one again....... Original Review: Latest two updates (2.4 and 2.41) not usable for me. Logging in and connecting keeps kicking me out saying 'session limit exceeded, try again in 15 minutes'. Have logged with support, but meanwhile have reverted back to v0.9.21 which does have this issue and keeps me logged in with issues.Odpoveď od vývojára
uverejnené pred 7 rokmiOur sincere apologies for this inconvenience. We're working on this issue and hope to resolve it as soon as possible. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 14472117, pred 7 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 13245748, pred 7 rokmiIt freezes when I try to choose a country. And it is really slow when I try to open it.