Recenzie doplnku VPN VeePN - Free VPN for Firefox
VPN VeePN - Free VPN for Firefox Autor: VeePN
284 recenzií
- Hodnotenie: 1 z 5autor: ateist5, pred 8 mesiacmi
- Hodnotenie: 1 z 5autor: Amdur88, pred 8 mesiacmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 18727820, pred 8 mesiacmiSince December 1, as I installed VPN, it worked flawlessly. But the last 2 days
1. The Netherlands server stopped working (doesn't turn on)
2. The France server connects (the indicator is green), but there is no traffic from YouTube.
3. I checked the Singapore server. There is traffic, but it is slow.Odpoveď od vývojára
uverejnené pred 8 mesiacmiHi!
We’re sorry to hear that our service didn’t meet your expectations. To help us better understand the problem, could you kindly provide more details on what went wrong? Please email us at support@veepn.com with "Firefox Review" in the subject line, and we’ll be happy to assist you further.
Best regards,
Amy
Customer Support Team - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 13356574, pred 8 mesiacmiОна не работает вообще как и другие очень многие впн.Удаляю.Добавлю мазилла это единственная операционка объявившая санкции России, не хром, не эдж .. и другие у всех работает впн или ускорение ю туб и только эти пидарасы из мазиллы отключили абсолютно все впн в мазилле.
Odpoveď od vývojára
uverejnené pred 8 mesiacmiHi!
We apologize for the inconvenience you're encountering with our service and are ready to assist you. Kindly reach out to us at support@veepn.com, and we'll address your concern promptly. Please include "Firefox Review" in your message to help us identify your case quickly.
Warm regards,
Amy
Customer Support Team Odpoveď od vývojára
uverejnené pred 8 mesiacmiHi!
We're sorry that your experience with our service hasn't been as expected. To help us understand the situation better, could you kindly provide more details about the issues? Please contact us at support@veepn.com and include "Firefox Review" in the subject, so we can assist you more efficiently.
Warm regards,
Amy Customer Support TeamOdpoveď od vývojára
uverejnené pred 8 mesiacmiHi!
Thank you for your review. I am sorry to hear that it doesn't work on your end. Would it be possible for you to share more details? Please inform us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support.- Hodnotenie: 1 z 5autor: gluca, pred 8 mesiacmiIt doesn't work unless you give it permission to collect data. bs
Odpoveď od vývojára
uverejnené pred 8 mesiacmiHi,
We’re sorry to hear about your experience. Please note that we have a strict no-logs policy and do not collect any user data. If you’re facing any issues, feel free to contact us at support@veepn.com with "Firefox Store Review" in the subject, and we’ll gladly assist.
Sincerely, Nikolas
Customer Support Team Odpoveď od vývojára
uverejnené pred 8 mesiacmiHi Joey,
We’re sorry for any confusion. While full access to our services is subscription-based, we offer multiple ways for customers to try our services for free. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject for more details.
Sincerely, Nikolas
Customer Support Team- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 18717349, pred 8 mesiacmiThis extension didn't work on incognito mode. They show a blank window when I press on the button and is not possible to use it. Fix it
Odpoveď od vývojára
uverejnené pred 8 mesiacmiHi,
We’re sorry to hear about the issue in incognito mode. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject, and we’ll investigate this for you and provide a solution.
Sincerely, Nikolas
Customer Support Team Odpoveď od vývojára
uverejnené pred 8 mesiacmiHi Denis,
We’re sorry to hear about the connection issue with free servers. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject, and we’ll help resolve this for you.
Sincerely, Nikolas
Customer Support Team- Hodnotenie: 1 z 5autor: Attache, pred 8 mesiacmi
- Hodnotenie: 1 z 5autor: Abigailv, pred 8 mesiacmiI don't even use it, why is mandatory to share data with you?
Odpoveď od vývojára
uverejnené pred 8 mesiacmiHi Avigailv!
I am sorry to know that you are not satisfied with the service. Is it possible for you to specify what exactly you mean by "share data"? Please note that our Privacy Policy specifies all information shared during usage. If you have any additional questions, please let us know at support@veepn.com and include "FIrefox Review" in the subject.
Best regards, Lucas, VeePN Support. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 14779222, pred 8 mesiacmi
- Hodnotenie: 1 z 5autor: StPeterkus, pred 9 mesiacmi
- Hodnotenie: 1 z 5autor: DA, pred 9 mesiacmiAll free servers are blocked in Russia. Doesn't work at all.
Odpoveď od vývojára
uverejnené pred 9 mesiacmiHello!
We apologize for the issues you're experiencing with our extension and are here to help. Please reach out to us at support@veepn.com so we can assist you promptly.
Unfortunately, due to severe restrictions in your country, we cannot guarantee the optimal performance of our service for everyone.
Sincerely,
Diana
Customer Support Team Odpoveď od vývojára
uverejnené pred 9 mesiacmiHi,
We’re sorry to hear that the service isn’t working for you. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject, and we’ll assist you in resolving this issue.
Sincerely, Nikolas
Customer Support Team- Hodnotenie: 1 z 5autor: Lucis, pred 9 mesiacmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 14754695, pred 9 mesiacmi
- Hodnotenie: 1 z 5autor: RockHoldR, pred 9 mesiacmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 18672206, pred 9 mesiacmiВообще не подключается бесплатно
Odpoveď od vývojára
uverejnené pred 9 mesiacmiHi,
While full access to our services is subscription-based, we offer multiple ways for customers to try our services for free. For more details, please reach out to us at support@veepn.com with "Firefox Store Review" in the subject.
Sincerely, Nikolas
Customer Support Team - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 18671774, pred 9 mesiacmi
- Hodnotenie: 1 z 5autor: alrighter, pred 9 mesiacmi
Odpoveď od vývojára
uverejnené pred 9 mesiacmiHi,
We're sorry to hear your concerns. VeePN has a strict no-logs policy, and we do not collect any personal data. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject so we can address this further.
Sincerely, Nikolas
Customer Support Team- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 13336222, pred 9 mesiacmi
Odpoveď od vývojára
uverejnené pred 9 mesiacmiHi! I am sorry to know that you have faced an issue with connection. May I ask you to share more details about your experience? Please, email us at support@veepn.com and include "Firefox Review" in the email's subject.
Best regards, Lucas, VeePN Support Team.