Ocene za 1Password: Password Manager
1Password: Password Manager — 1Password
1.702 oceni
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 14779228, pred 4 letiThe 1Password extension for Firefox has been not great for awhile. Sometimes you click the 1Pass button and the master password box might pop open. Sometimes it's a white window where you have to click a blue "Open 1Password" button, which will then have the master password box pop open. Sometimes nothing happens and I have to open the desktop app directly. It hasn't been the great, seamless experience that I remember and it feels like performance has gotten worse. Firefox is probably my biggest use of the 1Password program and the extension has felt broken/neglected for years.
Odgovor razvijalca
objavljeno ob pred 4 letiHey there,
We’d like to troubleshoot this issue with you. Can you please send us the extension’s log with some details on how/what/when this happens?
https://support.1password.com/cs/extension-console-log/
You can send it to support+x@1password.com - Ocenjeno z 1 od 5— Scontoni, pred 4 letiThe new update makes 1Password unusable in-browser and 95% of the time it doesn't even work (the icon shows as locked, clicking on the icon just shows an infinite 'Loading' box).
Revert to the old version and I will give 5 stars but this latest version is making me want to stop paying you hundreds of dollars and move to a better service that actually tests updates before releasing them.Odgovor razvijalca
objavljeno ob pred 4 letiHey Scontoni,
Sorry to hear you’re having troubles with the extension.
We’d like to investigate and resolve the issue with you. Can you please grab the extension’s log while it is stuck or loading and send it over to support+x@1password.com? Here’s how to grab the log: https://support.1password.com/cs/extension-console-log/ - Ocenjeno z 5 od 5— NothingToSay, pred 4 leti
- Ocenjeno z 1 od 5— Capital one, pred 4 leti
- Ocenjeno z 2 od 5— DamienG, pred 4 letiWas great for years, latest update gets confused between click-to-activate and press ctrl-., opens window then closes it without doing anything, says Loading for 30+ seconds some times.
Wish there was a way to restore the old version of the extension.Odgovor razvijalca
objavljeno ob pred 4 letiHey DamienG,
We’d love to help you get things working properly. If you’d like to troubleshoot this, please email us all the details to support+x@1password.com and we’ll get things sorted out for you as soon as possible. Odgovor razvijalca
objavljeno ob pred 4 letiHey Gamarala,
We’d like to investigate the issue you’ve described here and help you get things working.
Please email us all the details (and some screenshots if possible) to support+x@1password.com so we can help you sort this out.- Ocenjeno z 4 od 5— Uporabnik Firefoxa 16035291, pred 4 letiI reviewed this earlier and gave the recent update one star. I was using the 1-Password button in the MacBook menu bar. Switched to the Firefox add-on button and most of the problems aren't occurring.
Odgovor razvijalca
objavljeno ob pred 4 letiHey there,
Sorry to hear you’re having troubles with 1Password in the browser.
We’d like to investigate the issue you are experiencing and help you get things sorted out! Please email us all the details to support+x@1password.com so we can get right on it. - Ocenjeno z 3 od 5— gvmelbrty, pred 4 letiFYI: If you use DropBox (and I assume iCloud as well) to sync your passwords, this extension will not work. It only loads vaults from 1Password.com accounts. Instead, you’ll need the 1Password classic extension: https://support.1password.com/cs/1password-classic-extension/
Odgovor razvijalca
objavljeno ob pred 4 letiHey gvmelbrty,
Yes, that is correct.
There’s a great post from one of our founders on that matter that you might find interesting: https://1password.community/discussion/comment/602340/#Comment_602340
Feel free to email us if you have any further questions.
support+x@1password.com - Ocenjeno z 1 od 5— renesisX, pred 4 letiI can no longer get the ext. to function reliable. You unlock and the ext seems stuck "loading"
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 16910394, pred 4 leti
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 16910400, pred 4 leti
- Ocenjeno z 5 od 5— Michal Stanke, pred 4 leti
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 13082017, pred 4 leti
- Ocenjeno z 5 od 5— 3.14RAT, pred 4 leti
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 16821514, pred 4 letiDo you guys test anything before you release it? Seriously. A blind monkey writes more usable code. Extensions are supposed to make the user experience easier with fewer steps and more reliable interactions. This latest "upgrade" is none of those things.
Odgovor razvijalca
objavljeno ob pred 4 letiHey there,
If you are experiencing issues with 1Password in your browser, we’ll be more than happy to help you troubleshoot it and get things working properly.
Please email us all the details to support+x@1password.com so we can investigate the issue(s) you are having and provide you with solutions. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 15160276, pred 4 letiThe 1Password extension no longer works. 1Password is trying to move long-time users to a subscription model we NEVER asked for. Time to move on to a new password manager.
Odgovor razvijalca
objavljeno ob pred 4 letiHey there,
This extension only works with a 1Password membership account. If you have a standalone license and local vaults, please use 1Password Classic instead: https://support.1password.com/cs/1password-classic-extension/
1Password Classic still works as you are used to and expect from 1Password for standalone license users Odgovor razvijalca
objavljeno ob pred 4 letiHey Andrew,
1Password is still very reliable! If you are having any issues at all, we’ll be more than happy to help.
Feel free to email us all the details to support+x@1password.com so we can get you up and running with a proper 1Password experience :)- Ocenjeno z 2 od 5— Keerthi, pred 4 letiIt was working perfectly last week. Now it just doesn't work where Ctrl+Period doesn't work and clicking on the icon doesn't open most of the times.
Can you please fix it before we escalate them internally within our company?Odgovor razvijalca
objavljeno ob pred 4 letiHey Kreethi,
We’d love to troubleshoot this issue with you or with someone from your company. Please email us all the details to support+x@1password.com so we can investigate and help you guys get everything working properly. - Ocenjeno z 5 od 5— Henrique Bock Belloube, pred 4 leti
- Ocenjeno z 4 od 5— Greg, pred 4 leti
- Ocenjeno z 3 od 5— mlsreality, pred 4 leti
- Ocenjeno z 1 od 5— CassieA, pred 4 letiRe-directs me to another site. It doesn't allow log in with 1Password.
Odgovor razvijalca
objavljeno ob pred 4 letiHey CassieA,
That doesn’t sound right. Can you please email us all the details to support+x@1password.com so we can investigate and troubleshoot this with you?
Thank you kindly. - Ocenjeno z 5 od 5— peter@linners.de, pred 4 leti
- Ocenjeno z 5 od 5— willfong, pred 4 letiSeamless integration into everything. Truly a "one password" solution. Thank you!