Rakuten: Get Cash Back For Shopping — Rakuten

4,5 od 5 zvezdic

Ocena uporabnika SL

I'm new to this extension. It adds an obnoxious floating purple bubble on the right side of the screen that pops up on a bunch of websites and then asks me to "check for deals". This creates attention fatigue. A very poor UX choice by the company.

Sure, I can click "disable for this session" or "disable for 30m" but I still shouldn't have to do that.

So far after a month, I've earned zero dollars. Not worth the hassle.

Odgovor razvijalca

objavljeno ob pred enim letom

Thank you for this feedback about our Rakuten Browser Extension. We are sorry this new feature isn't to your liking. You can slide this "bubble" out of the way, up and down the viewed page. Like you are aware, it can be hidden for 30 minutes or hidden for the shopping session. If, for some reason, you find this feature is not ideal for how you like to shop, you can uninstall our extension and shop by visiting our website, Rakuten.com, directly or by shopping from our app on any iPhone, iPad, or Android device.

903 ocene

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— Daniel Martí, pred 24 dnevi
Steals user data and harms small businesses.
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— Uporabnik Firefoxa 19585460, pred 2 mesecema
It doesn't work on Firefox. I can only use Chrome
Odgovor razvijalca
objavljeno ob pred 2 mesecema
You can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com
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— Arib, pred 2 mesecema
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— Uporabnik Firefoxa 19006624, pred 7 meseci
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— Ann, pred 7 meseci
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— Uporabnik Firefoxa 19026091, pred 7 meseci
This used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Odgovor razvijalca
objavljeno ob pred 7 meseci
If you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you.
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— Uporabnik Firefoxa 16761587, pred 8 meseci
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— mbgoss, pred 8 meseci
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— Kevin, pred 8 meseci
Ocenjeno z 1 od 5
— Uporabnik Firefoxa 16471973, pred 8 meseci
It said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Odgovor razvijalca
objavljeno ob pred 8 meseci
Oh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out.
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— Uporabnik Firefoxa 17377984, pred 8 meseci
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— carrie, pred 8 meseci
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— Uporabnik Firefoxa 18971339, pred 8 meseci
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— charlich, pred 9 meseci
There is no Rakuten button on my browser. Why?
Odgovor razvijalca
objavljeno ob pred 9 meseci
It sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.
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— Uporabnik Firefoxa 17059814, pred 9 meseci
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— KBlack69Z, pred 10 meseci
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— Uporabnik Firefoxa 15687146, pred 10 meseci
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— Uporabnik Firefoxa 18903820, pred 10 meseci
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— Uporabnik Firefoxa 18849742, pred 10 meseci
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— Uporabnik Firefoxa 18896728, pred 10 meseci
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— Uporabnik Firefoxa 18175085, pred 10 meseci
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— Uporabnik Firefoxa 18859324, pred 10 meseci
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— Uporabnik Firefoxa 18872538, pred 10 meseci
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— Uporabnik Firefoxa 18868426, pred 10 meseci
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— Lisa H., pred 10 meseci
It's usually the best deal.
Odgovor razvijalca
objavljeno ob pred 10 meseci
Thank you! We're all about giving our Members the best Cash Back offers and deals out there. Happy Shopping!