Ocene za NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox — NordVPN
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— User, pred 3 letiThis browser extension used to work decently enough (although, it has severely slow speeds and page timeouts compared to using full system VPN connection), but then it started to randomly log out without notification, leaving my IP and traffic exposed and unencrypted. Also, in order to log in, it now requires hCaptcha verification (which seems to be an excessive and burdensome extra security step, in my opinion). The problem is that this conflicts with other extensions that mask browser's fingerprint and strict browser cookie settings. Upon completing "finding the penguin", the process just loops back to the beginning... leaving me unable to complete the log-in... thus, making this browser extension completely USELESS to me. It should also be noted that I rarely have issues with hCaptcha on other websites. Further, hCaptcha's accessibility options (for those like me who have a hard time with the visual tests) are also invasive as they require an email address be logged in order for them to place a tracking cookie in the browser (which not only is counter-intuitive to browsing privacy, but also wouldn't work for me as I set to block and clear cookies on exit). Other bot testers offer an easy audio option without the need to log an email address for one-time access. I am a fan of the NordVPN company and will continue to use and trust it's services on all my devices. But I am not a fan of this product and the increasing over-burdensome login policies to protect accounts (maybe switch to having 2 separate connection and account passwords to make connecting devices easier and avoid the need for hCaptcha while still protecting access to account info/payment methods, etc?) Similarly, I'm not a fan of the random log-outs and exposed traffic on the iOS NordVPN app as well, (especially since the VPN connection status icon is hidden on Apple devices by the notch but the Nord iOS app provides no notification of disconnect)... This is a separate, but similar product design flaw.
Odgovor razvijalca
objavljeno ob pred 3 letiHello. We are sorry to hear about the issues! It may be that there's another extension installed on your browser that could be interfering with the connection. Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve! Our team is online 24/7 at support.nordvpn.com. -G.M.
2.610 ocen
- Ocenjeno z 5 od 5— lipesc, pred 3 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 13197816, pred 6 dneviYou can never have too much security while browsing the web.
Odgovor razvijalca
objavljeno ob pred 6 dneviHello and thank you for your review! We absolutely agree, staying secure online is always worth the extra layer. -Neo - Ocenjeno z 1 od 5— T30752, pred 6 dneviCan't get this to work in firefox on any of my actual computers. Quick connect fails every time and the troubleshooting page is no help :/
Works fine on my phone.Odgovor razvijalca
objavljeno ob pred 6 dneviHello. We are sorry to hear that. If the connection is not possible on any of the computers, it can suggest that something may be interfering with the normal functionality of our service. Please contact our support team at support@nordvpn.com for assistance. -E.G. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 19218143, pred 8 dnevi
- Ocenjeno z 4 od 5— Uporabnik Firefoxa 19202867, pred 12 dnevi
- Ocenjeno z 5 od 5— FeFDBi, pred 13 dnevi
- Ocenjeno z 1 od 5— centurion 2000, pred 17 dnevi
- Ocenjeno z 5 od 5— duckpond34, pred 18 dnevi
- Ocenjeno z 1 od 5— ModiMagic, pred 20 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 17999287, pred 22 dnevi
- Ocenjeno z 5 od 5— José Adriano Santos Santana, pred 24 dnevi
Odgovor razvijalca
objavljeno ob pred enim mesecemЗдравствуйте! Не могли бы вы связаться с нашей службой поддержки по адресу support@nordvpn.com? Если да, не могли бы вы дополнить свой отзыв, указав идентификатор полученного вами тикета? Мы будем рады более подробно разобраться в ситуации! -L.L.- Ocenjeno z 5 od 5— DiamondS68, pred enim mesecem
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 15342373, pred enim mesecem
- Ocenjeno z 5 od 5— Azariah Itoje, pred enim mesecem
- Ocenjeno z 1 od 5— Jaba, pred enim mesecemВ россии не работает. Работало раньше если через другое расширение VPN подключить Nord. Но сейчас у меня умерло другое расширение и Nord я просто не могу запустить. Нужен другой VPN чтобы запустить этот VPN. Д - Дурка. И он у меня еще месяц оплачен, но я не могу его использовать. Будьте дружелюбнее к русским
Odgovor razvijalca
objavljeno ob pred enim mesecemЗдравствуйте. Мы приносим свои искренние извинения за причиненные неудобства. Подключение из России может быть сложным из-за местных ограничений. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они помогут вам разобраться в ситуации и сделают все возможное, чтобы помочь вам. -E.G. - Ocenjeno z 2 od 5— sas, pred enim mesecemI've been fighting with this app for 3 years. 70% of the time it's completely useless and 30% of the time it works perfectly. The people who make this app are the most amateur developers in the world. In addition to the fact that it's so slow that most of the tabs don't open, many websites block it when it's on (not because of nordvpn IP). And what's extra irritating is the daily login. Very amateur team...
Odgovor razvijalca
objavljeno ob pred enim mesecemHello. We apologize for all the inconvenience, this is certainly not the experience we aim to provide. If you're using the NordVPN application, please try switching between the available connection protocols and testing different servers to access the websites. If you're using the browser extension, reinstalling it might help. In any case, we recommend contacting our support team at support@nordvpn.com, they will gather the necessary details and assist you further. -E.G. - Ocenjeno z 5 od 5— Claudiu, pred enim mesecem
Odgovor razvijalca
objavljeno ob pred enim mesecemHello. We're excited to leave you satisfied with our service speeds as it's of high importance to bring the best and effortless experience! If anything, please do not hesitate to reach out to us at support.nordvpn.com. -Neo- Ocenjeno z 5 od 5— Varemi, pred enim mesecem
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19101199, pred enim mesecem
- Ocenjeno z 1 od 5— noname, pred enim mesecem
Odgovor razvijalca
objavljeno ob pred enim mesecemHello. We are sorry to hear that! Please do not hesitate to reach out to us at support@nordvpn.com with more information about this issue, and we will do our best to help you out. -N.F.- Ocenjeno z 5 od 5— Uporabnik Firefoxa 18529026, pred enim mesecem