Ocene za NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox — NordVPN
608 ocen
- Ocenjeno z 1 od 5— Mysteryalias, pred 5 letiEvery single time I update my Firefox App, which is every night (I use Firefox Nightly), this add-on decides to log out and I have to re-login using my password manager each time. So infuriating. Nord, FIX YOUR APPS please!
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 15355922, pred 5 leti
- Ocenjeno z 1 od 5— Anonymous, pred 6 leti
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 15325371, pred 6 leti
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 13244874, pred 6 letiOne random day in the middle of a browsing session it started giving me an "Unable to find the proxy server" if I was connected to NordVPN. It won't load anything. Haven't been able to use it since and only with Firefox. Chrome and Safari function just fine.
Odgovor razvijalca
objavljeno ob pred 6 letiHello. Sorry to hear that you've experienced issues while using our service. However, it would be best if you'd contact our customers' support team, for them to check what could have caused them and provide assistance on their resolve afterward. Our team is available 24/7 support.nord-help.com. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 15306647, pred 6 letiIt sucks - I cannot pick servers to connect and once connected if I try to connect to another server country it don't load / work. Al I get is a connect option to UK and if I try to load any other country nothing loads whatsoever I just get a blank screen and no other country's load. I have all latest updates installed.
Odgovor razvijalca
objavljeno ob pred 6 letiHello. Do not hesitate to reach our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nord-help.com. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 15292024, pred 6 letiAll servers give the ssl sequrity error and name/password request (no ability to connect)
Odgovor razvijalca
objavljeno ob pred 6 letiHello. Do update your browser and reinstall our extension afterward to see whether the issue regarding connections persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve at support.nord-help.com. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 13563766, pred 6 leti1) I have successfully logged in to the expansion.
2) I select a server or click "quick connect".
3) "Connected to *Сountryname* !
4) A window appears "Proxy moz-proxy://**9.nordvpn.com:89 asks for username and password. The site reports: "NordVPN"
5) My username and password do not fit
6) "Connection failed."
What was I paying for?
P.S.: My internet connection without VPN is perfect.Odgovor razvijalca
objavljeno ob pred 6 letiHello. Do update your browser and reinstall our extension afterward to see whether the issue that you're currently experiencing persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve at support.nord-help.com. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 14107605, pred 6 leti
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 13285927, pred 6 letiI have to login every single time. That's so annoying that I don't use it anymore. I also miss a option to select a server.
Odgovor razvijalca
objavljeno ob pred 6 letiHello. Do disconnect from our server before closing your browser to see whether the issue regarding our extension logging you out persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve. You may reach our team out at support.nord-help.com. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 15236629, pred 6 letiThe extension keeps logging out after hours of use. This happens daily. It is very annoying to have to relogin very often. Sometimes the extension is even enabled (and traffic is going through NordVPN), but I need to log in to turn it off! The TunnelBear extension does not have these issues, plus it has a handy keyboard shortcut to turn it on/off.
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 15088591, pred 6 leti
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 15226067, pred 6 letiExtension sucks. You don't even get to choose your servers. You are given a server for that country instead which is completely dumb because it limits you for all the servers they have that you can't even choose on the extension, unlike the app itself.
On top of that, you can't even favorite the server, or in this case you can't favorite the country that picks the server for you.
Ugh... I'll just uninstall the extension and stick with the Application instead. Don't understand why developers decided to release an unfinished extension. That's such a half-ass work.Odgovor razvijalca
objavljeno ob pred 6 letiHello. Sorry to hear that you're unsatisfied with how our extension works. Additional functionality regarding servers selection is indeed in our roadmap, however, no ETA on a possible implementation just yet. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 15202797, pred 6 letiThis extension is awfull. The VPN itself is good, but when I enable this extension on firefox I lose my conection until I disable the VPN again. The Windows app works fine, but I don't want to use VPN on the whole system.
Odgovor razvijalca
objavljeno ob pred 6 letiHello. Everything's working as intended on our end. Could you please contact us at support.nordvpn.com? Our team would love to help you solve any issue you might've encountered while using our service. - Ocenjeno z 1 od 5— Tog, pred 6 letiWin10 Professional
Pros:
It's useful when it works.
Cons: (all intermittent problems)
After turning on my PC Firefox cannot access anything until I've disconnected and then reconnected NordVPN.
When I try to change locations it sticks at loading servers and never progresses beyond that.
After powering on the PC, NordVPN has logged me out.
Logging in is a pain, I can't copy and paste my username/password because as soon as I click away the login window closes.
I've paid, so I'm stuck with it.
Nordvpn support is quick to respond but their answer is just a workaround (remove/reinstall the add-on). I did that and 2 days later the server load fault is back.
It has now been a month (longer for others) with no progress on the reported faults, dropping to one star.Odgovor razvijalca
objavljeno ob pred 6 letiHello. Everything's working as intended on our end. Could you please contact us at support.nordvpn.com? Our team would check what could be causing the issue that you are currently experiencing and provide you with assistance on its resolve. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 15184762, pred 6 letiUPDATE: If you want to purchase NordVPN for the Firefox browser Extension, SAVE YOUR MONEY. It is very frustrating and support wasn't helpful.
This extension has been problematic from the start. It took a lot of farting around to get it to work when I first installed it and for whatever reason it logs out for no reason. NOW I can't log into it and if the extension is enabled none of the websites will load and you are presented with "Unable to find the proxy server". Disabling it then enabling it doesn't resolve the problem nor does restarting Firefox. To make things worse support.nordvpn.com is useless, I can't find any information on the extension for Firefox and it does not provide any way of contacting NordVPN Support. I moved to Firefox for privacy/security reasons and signed up with NordVPN for the same reason, I think it is time for a refund and go back to PIA.Odgovor razvijalca
objavljeno ob pred 6 letiHello and let us apologize for any inconveniences. However, you may contact our customers' support team via support.nordvpn.com. The chat popup should appear after entering the support page. If it doesn't do check whether you have any ad-blocks running and disable them if anything. Alternatively, please contact our team via email, support@nordvpn.com. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 15154951, pred 6 leti
Odgovor razvijalca
objavljeno ob pred 6 letiHello. Do check whether you have the latest version of Mozilla Firefox browser installed and update it it anything. If the issue persists regardless, drop a line to our customers' support team regarding further assistance on its resolve at support.nordvpn.com.- Ocenjeno z 1 od 5— Uporabnik Firefoxa 13471280, pred 6 leti
Odgovor razvijalca
objavljeno ob pred 6 letiHello. It would be best if you'd contact our customers' support team while specifying the exact issue that you have experienced, for them to provide you with assistance on its resolve. You may reach our team out at support.nord-help.com.- Ocenjeno z 1 od 5— Uporabnik Firefoxa 15106842, pred 6 letiAwful! Sometimes you can't log in, sometimes you can't select a country, sometimes it just doesn't work. Also, since last week the addon has become very slow, I can't even watch Youtube through it. The desktop version works fine, so it's a problem of Chrome and Firefox addons.
Odgovor razvijalca
objavljeno ob pred 6 letiHello. Everything appears to be working as intended on our end. Hence, we'd highly advise you on contacting our customers' support team, for them to check what could be causing the malfunction that you are currently experiencing and provide you with assistance on the issue's resolve. You may reach our team out at support.nordvpn.com. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 14969231, pred 6 letiThought it was meant to be a free add-on for firefox but when you click to register you are than presented with a page from NordVPN wanting payment. Slightly confused. Is it Free or Paid?
Odgovor razvijalca
objavljeno ob pred 6 letiHello. Our service is paid, and you would need to have an active subscription in order to benefit from it. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 15088266, pred 6 letiI thought this might be an easier option than having to change the firefox settings each time the server was changed- by Nord VPN I must add- BUT this is just an annoyance. Have to login to the addon every.single.time.the.browser.is.opened.
Does it remember login and password? NO!
Is it excruciatingly slow to allow the login? YES!
Does it drop out regularly? YES!
Does it automatically reconnect? NO!
This couldn't be less user-friendly if it tried. In fact I've created a firefox account just to voice this opinion, which is how much it's annoying me. SORT IT OUT NORD VPN!!!!!Odgovor razvijalca
objavljeno ob pred 6 letiHello. Apologies for any inconveniences. However, everything appears to be working as intended on our end. Could you please drop a DM to our support team, for them to check what could be causing the issues that you're currently experiencing and provide you with assistance on their resolve? Our team is available 24/7 at support.nordvpn.com. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 15072746, pred 6 leti