Ocene za NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox — NordVPN
617 ocen
Odgovor razvijalca
objavljeno ob pred enim letomЗдравствуйте, мы сожалеем, что наш продукт не соответствует вашим ожиданиям. Чтобы лучше помочь вам, не могли бы вы уточнить проблему, связавшись с нашей службой поддержки по адресу support@nordvpn.com? Они доступны 24 часа в сутки 7 дней в неделю и готовы помочь. -E.G.- Ocenjeno z 1 od 5— Uporabnik Firefoxa 14927276, pred enim letomAbout 3 months ago the extension went from great to absolutely bad. The extension functions, which means websites will load very slowly, when Firefox is first opened. 10 - 20 minutes later nothing will open and I get the same notice when the attempt times out; Secure Connection Failed, PR_CONNECT_RESET_ERROR.
After multiple attempts to correct this issue, the best fix I've discovered is turning off NordVPN. I've used NordVPN products on my devices for years. Fortunately, my current subscription expires in August and I'm going to do myself a favor and not renew.Odgovor razvijalca
objavljeno ob pred enim letomHello. We'd love to look into your issue in more detail if you could contact our support team via live chat or email at https://nordvpn.com/contact-us/. Alternatively you may reach out to us via social media platforms @NordVPN such as Twitter, Facebook or Instagram. Thank you! -Neo - Ocenjeno z 1 od 5— Uporabnik Firefoxa 14078819, pred enim letomSuddenly wants access to your browsing history.... why?
Odgovor razvijalca
objavljeno ob pred enim letomHello, we are sorry for any confusion. The changes occurred due to a browser update, which is beyond our control. However, please rest assured that we remain fully compliant with our no-logs policy. No permissions have been altered on our end, ensuring that your data remains fully protected and secure. -E.G. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 18430564, pred enim letomТребует регистрации, вот только доступ к страницам регистрации заблокирован.
Odgovor razvijalca
objavljeno ob pred enim letomЗдавствуйте. Вместо этого попробуйте посетить домен https://nord-help.net/. Если у вас по-прежнему возникают проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы будем рады помочь в дальнейшем. -Neo - Ocenjeno z 1 od 5— Michael, pred enim letom"Couldn't connect.
We're trying again" this is what I get. Is not working anymore with Firefox or Chrome. I paid for this and is not working at all. I am so frustrated. FIX YOU ADD ON!Odgovor razvijalca
objavljeno ob pred enim letomHello. It'd be the best if you could contact our team via live chat or email for them to take a closer look at the issue. We would be happy to help you out resolving the issue. Support team is online 24/7 at https://nord-help.net/contact-us/. -Neo Odgovor razvijalca
objavljeno ob pred enim letomЗдравствуйте! Учтите, что содержание инфраструктуры требует затрат, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших онлайн предпочтений и данных о просмотре сайтов. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия логов и обеспечить сервис премиум-класса. -D.I- Ocenjeno z 1 od 5— Uporabnik Firefoxa 14343652, pred enim letom
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 18461441, pred enim letomAbout a month ago this extension suddenly stopped working.
After contacting the support team, they were able to determine the cause, but replied that "we are unable to fix this problem" and abandoned any further work.
I am still unable to use this extension to this day, which is very disappointing as I was a loyal user of this extension.
I hope the developer will improve the extension as soon as possible and try to reduce the number of people like me.Odgovor razvijalca
objavljeno ob pred enim letomHello, we apologize for all the inconvenience caused. Could you please provide the ticket ID you received when you contacted our support team? We would like to review your case. In the meantime, we recommend using our NordVPN application instead of the browser extension. Thank you for your understanding. -E.G. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 18039112, pred enim letomDoes not work with firefox, No extension shows up anywhere.
Odgovor razvijalca
objavljeno ob pred enim letomHello, we are sorry to hear that you are experiencing issues with our browser extension. Please do not hesitate to contact our support team at support@nordvpn.com for any assistance you may need. -E.G. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 18456759, pred enim letom
- Ocenjeno z 1 od 5— Stanis, pred enim letom
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 18057181, pred enim letom
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 10625330, pred enim letomSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Odgovor razvijalca
objavljeno ob pred enim letomHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Ocenjeno z 1 od 5— NiclasWithC, pred enim letomSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
Odgovor razvijalca
objavljeno ob pred enim letomHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I - Ocenjeno z 1 od 5— ccc, pred enim letomafter update, it is not working in firefox, chrome, edge. only it shows Couldn't connect.
We're trying again...Odgovor razvijalca
objavljeno ob pred enim letomHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I Odgovor razvijalca
objavljeno ob pred enim letomHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.- Ocenjeno z 1 od 5— Jenkins, pred enim letomWhy is the Add to Firefox. Grayed out for me? Is it cuz I already have nordvpn app?
Odgovor razvijalca
objavljeno ob pred enim letomHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Ocenjeno z 1 od 5— Vrxy, pred enim letomCan no longer connect to any of the servers, support is utterly useless, wasting my time and not providing any meaningful help.
Odgovor razvijalca
objavljeno ob pred enim letomHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I - Ocenjeno z 1 od 5— Uporabnik Firefoxa 13481613, pred enim letom
- Ocenjeno z 1 od 5— Evrik, pred enim letom
Odgovor razvijalca
objavljeno ob pred enim letomHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Ocenjeno z 1 od 5— DownTheDrain, pred enim letomTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Odgovor razvijalca
objavljeno ob pred enim letomHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Ocenjeno z 1 od 5— TonyRambo, pred enim letomLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Odgovor razvijalca
objavljeno ob pred enim letomHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Ocenjeno z 1 od 5— Aurora, pred enim letomHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Odgovor razvijalca
objavljeno ob pred enim letomCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Ocenjeno z 1 od 5— amanda blur, pred enim letom