Ocene za NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox — NordVPN
617 ocen
- Ocenjeno z 1 od 5— Flok, pred enim letomUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. - Ocenjeno z 1 od 5— moscosov, pred enim letomla extensión funciona bien pero tienen la pura la caga con la ultima actualización.
Odgovor razvijalca
objavljeno ob pred enim letomHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -Neo - Ocenjeno z 1 od 5— Smonolith, pred enim letomsame problem as everyone else, I don't know if I'll reactivate the extension in a few days hoping you people fixed this farce
Odgovor razvijalca
objavljeno ob pred enim letomHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L. - Ocenjeno z 1 od 5— Larkku, pred enim letom
- Ocenjeno z 1 od 5— Evilmonkee, pred enim letomShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Odgovor razvijalca
objavljeno ob pred enim letomHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - Ocenjeno z 1 od 5— manfredkitzbichler, pred enim letomSame problem everybody else is having. Had to disable the extension. Please fix ASAP.
Odgovor razvijalca
objavljeno ob pred enim letomHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 18372872, pred enim letomLast updated is a huge mess and still no update. It's a shame for a service about security...
Odgovor razvijalca
objavljeno ob pred enim letomHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 12671498, pred enim letomRecent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
Odgovor razvijalca
objavljeno ob pred enim letomHello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - Ocenjeno z 1 od 5— Mampfilein, pred enim letomSince the latest update it'll reload ALL tabs on startup causing massive freezes and network activity depending on how many tabs you had open. Completely unusable in its current state please fix this issue immediately
Odgovor razvijalca
objavljeno ob pred enim letomHello. Our team is aware of the issues with the latest update, and we will release a fix as soon as possible. Sorry for this inconvenience! -L.L. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 15309897, pred enim letomI have the same issue as other users. All my tabs in Firefox are loading on start-up. I use the extension because Google does not load when I am connected with the desktop app only. Somehow with this plugin I bypass this issue.
I have tried all the commands around the tabs loading in Firefox config but it does not matter, the extension bypasses them no matter what. Only deactivating the extension resolves the issue.
I tried deleting and re-adding the extension. Nothing at all. It is sad. We pay for this service and it doesn't work. Please fix it. The issue happened to me yesterday as Firefox updated to latest version.Odgovor razvijalca
objavljeno ob pred enim letomHello. Sorry for this inconvenience. Our team is fully aware of the situation and we will release a fix as soon as possible. -L.L. - Ocenjeno z 1 od 5— GG, pred enim letom
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 18354572, pred enim letom
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 13880368, pred enim letomIt stopped working a few months ago (2024) ... It can no longer logged in... Firefox would launch the Nord VPN log in webpage, but after a successful log in, the Nord VPN Add-ons would still be asking you to log in :-(
Odgovor razvijalca
objavljeno ob pred enim letomHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Ocenjeno z 1 od 5— jkloppenburg, pred enim letomCan't use this, since my organization is blocking VPN and I can't connect to a Obfuscated VPN in this app.
Odgovor razvijalca
objavljeno ob pred enim letomHello! We'd recommend using our desktop application if you'd like to access Obfuscated servers. We may assist setting up your device if you could contact our support team via live chat or email at support.nordvpn.com. Thank you! -Neo - Ocenjeno z 1 od 5— Rhinedot, pred enim letom
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 18323124, pred enim letomNord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623Odgovor razvijalca
objavljeno ob pred enim letomHello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 14539170, pred enim letomAs of June 2024, this extension severely throttles internet connection speeds.
Using NordVPN without the extension is no problem at all, but the browser extension quite literally slows your experience to a halt. It's unusable. If you haven't purchased a Nord subscription yet, and you are hoping to make use of the browser extension, look elsewhere. All of the 5-star reviews for this extensions are likely out of date, and or posted by people provided with financial incentive to do so.
TL;DR
Steer clear. - Ocenjeno z 1 od 5— Abdullahi, pred enim letom
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 18307864, pred enim letom
- Ocenjeno z 1 od 5— qwertyk, pred enim letomI do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...Odgovor razvijalca
objavljeno ob pred enim letomHello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea - Ocenjeno z 1 od 5— Pareick, pred enim letom
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 18245840, pred enim letomvery slow with inconsistent speeds. the full desktop version works fine though.
Odgovor razvijalca
objavljeno ob pred enim letomHi! Could you please make sure to contact our support team at support.nordvpn.com for them to look into what could be causing the issue and help on its resolve? -G.M. - Ocenjeno z 1 od 5— garif12, pred enim letomнужен vpn чтобы заходить на недоступные сайты, но у них самих сайт заблокирован🤷♂️
Odgovor razvijalca
objavljeno ob pred enim letomЗдавствуйте. Пожалуйста, свяжитесь с нашей службой поддержки, отправив электронное письмо по адресу support@nordvpn.com, и мы поможем получить доступ к веб-сайту и услуге. -Neo - Ocenjeno z 1 od 5— Uporabnik Firefoxa 18171446, pred enim letom
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 14353167, pred enim letomТребует оплату. Для России их домашняя страница недоступна
Odgovor razvijalca
objavljeno ob pred enim letomЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M.