Ocene za NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox — NordVPN
2644 ocen
- Ocenjeno z 2 od 5— Uporabnik Firefoxa 18756651, pred enim letomI've been using this plugin for 3 years. There is always some problem with it. Either it is impossible to log in or so slow better turn it off. 30% of the time working well, but the rest are just time wasting. But what I couldn't understand in 3 years, why do we have to sign in almost daily ??? We don't need customer support team BS, just a problem free plugin!
Odgovor razvijalca
objavljeno ob pred enim letomHello, we are sorry to hear about the issues you are experiencing. As a first step, we recommend reinstalling the browser extension, as this often helps. However, if the situation does not improve, we do suggest reaching out to our support team at support@nordvpn.com, they will be more than happy to assist you further. -E.G. Odgovor razvijalca
objavljeno ob pred enim letomHello. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I- Ocenjeno z 5 od 5— Uporabnik Firefoxa 17223604, pred enim letom
- Ocenjeno z 1 od 5— 6814tav, pred enim letom
- Ocenjeno z 4 od 5— Uporabnik Firefoxa 14509604, pred enim letom
- Ocenjeno z 5 od 5— Tristan, pred enim letom
- Ocenjeno z 1 od 5— Lise, pred enim letomПриложение требует регистрацию, проходишь по ссылке для регистрации, там окно "Вы заблокированы". И так несколько раз. Приложение устанавливаю впервые, так что причин отхватить бан нет. Что ж, удаляю и ставлю единицу за потрясающий сервис.
P.S. Попыталась вернуться к этому приложению, не открывается ни та страница, что должна открываться при нажатии кнопки Log in, ни nord-help.net.Odgovor razvijalca
objavljeno ob pred enim letomЗдравствуйте! Попробуйте зарегистрироваться по ссылке nord-help.net, если та, которую вы используете, заблокирована. Если у вас продолжают возникать проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы внимательно рассмотрим проблему! -Neo Odgovor razvijalca
objavljeno ob pred enim letomHello! We’re happy to hear the service has been useful for you. Thank you for the 5-star review, it means a lot to us! -E.G.- Ocenjeno z 1 od 5— Uporabnik Firefoxa 18727525, pred enim letom
- Ocenjeno z 2 od 5— Uporabnik Firefoxa 18742813, pred enim letom
Odgovor razvijalca
objavljeno ob pred enim letomHello there! Thank you for the 5-star review! We are happy to hear that everything is working as expected. -E.G.- Ocenjeno z 4 od 5— Luiz, pred enim letomFrom time to time the addon is logged off from my account and as the addon is always connected to a vpn server I am unable to open any websites.
The addon will keep trying to connect to a vpn server and fail because is no longer authenticated.
When it logs off the addon window change and it only shows the login button, without the option to disconnect. The only way to fix is to remove the addon and install it back.Odgovor razvijalca
objavljeno ob pred enim letomHello, Luiz, we are sorry to hear about the issue you are encountering. If reinstalling the browser extension does not resolve the problem permanently, please reach out to our support team at support@nordvpn.com. They will be glad to investigate further and assist you accordingly. -E.G. - Ocenjeno z 5 od 5— Uporabnik Firefoxa 18703318, pred enim letomVery happy, easy to use even for an old man like me. Seems fast enough, I feel safer on line.
Odgovor razvijalca
objavljeno ob pred enim letomHello. It's exciting to hear you found our service easy to use! It's very important to us. Thank you for your feedback! -Neo Odgovor razvijalca
objavljeno ob pred enim letomЗдравствуйте, нам жаль слышать, что что-то не работает так, как ожидалось. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они с радостью помогут вам и обеспечат работу сервиса в соответствии с его назначением. -E.G.- Ocenjeno z 5 od 5— mnakamoto, pred enim letom
- Ocenjeno z 4 od 5— Syri, pred enim letom
Odgovor razvijalca
objavljeno ob pred enim letomЗдравствуйте! Было бы здорово, если бы вы обратились в нашу службу поддержки по адресу support.nord-help.com. Наши специалисты рассмотрят ваш запрос в любое время - они доступны 24 часа в сутки 7 дней в неделю. -D.IOdgovor razvijalca
objavljeno ob pred enim letomBonjour ! Nous sommes heureux que vous appréciez notre service ! Votre satisfaction nous motive à continuer à nous améliorer. -E.G.- Ocenjeno z 3 od 5— Uporabnik Firefoxa 18443852, pred enim letomTheir service deteriorated rapidly since about a year and a half ago. Speeds were secretly throttled, DNS was leaking, and frequent connection problems. I was strongly against using Nord. Recently it seems most of those problems were finally reverted/fixed and now back to normal. While it took way way too long, I can change my review to neutral for now. Hopefully it only gets better from here and they dont mess things up again.
Odgovor razvijalca
objavljeno ob pred enim letomHello. Thank you for sharing your feedback. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I - Ocenjeno z 1 od 5— Uporabnik Firefoxa 18028525, pred enim letom
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 17471688, pred enim letomThey blocks any access from Russia to sign up. A lost cause.
Odgovor razvijalca
objavljeno ob pred enim letomHello. Our service is being blocked in Russia which in return does not allow you to reach our website. Please reach out to us via email at support@nordvpn.com and we will help you out. -D.I - Ocenjeno z 1 od 5— Uporabnik Firefoxa 18257982, pred enim letomEveryone says it's fast but it takes 10 minutes to connect to a server and even then disconnects randomly or loses any connection at all, so the process repeats several times an hour.
Odgovor razvijalca
objavljeno ob pred enim letomHello! We are sorry to hear about your experience. It would be best if you could contact our support team via live chat at support.nordvpn.com so we can take a closer look at your situation. Our team is accessible 24/7. - K.S - Ocenjeno z 5 od 5— Anonymous1111, pred enim letomHonestly not sure what all the one-star reviews are about. I have NordVPN as one of my VPNs, as I alternate with Mullvad VPN. Nord does a fantastic job, man. If you don't know how to set it up with Firefox privacy settings and uBlock Origin, just don't use it and know that your going to be vulnerable to prying eyes. Don't give one-star reviews to good software because you can't figure it out.
Odgovor razvijalca
objavljeno ob pred enim letomYour satisfaction is our greatest achievement. Thank you for the fantastic review! -D.I - Ocenjeno z 1 od 5— GY5e3, pred enim letom
Odgovor razvijalca
objavljeno ob pred enim letomHello! We are happy to hear everything is working as it should. Thank you so much for the 5-star review! -E.G.