Proton Pass — Proton

4,7 od 5 zvezdic

Ocena uporabnika N07MSL

Same issue as stated by other user
"Unable to sign in to Proton Pass. Unprocessable Content" I'm sure whn this will be sorted, i will love it...

Odgovor razvijalca

objavljeno ob pred 2 letoma

Hi! Can you please try reloading the extension or removing it and the re-adding it to your browser to see if this will help? If you continue experiencing the same issue, please contact us at pass@protonme.zendesk.com, so we can further investigate. If the problem was resolved, please consider updating your review.

2.495 ocen

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— BlueMew, pred 18 urami
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— Uporabnik Firefoxa 16452212, pred enim dnem
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— Uporabnik Firefoxa 19486413, pred enim dnem
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— Uporabnik Firefoxa 17239908, pred enim dnem
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— NeuP, pred 2 dnevoma
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— Uporabnik Firefoxa 19484692, pred 2 dnevoma
It's perfect! BTW There are some disadvantages - I did not find how to add my own preferable email (not proton's one). If I pay for the app, I want the freedom to choose default email.
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— Uporabnik Firefoxa 14247849, pred 3 dnevi
gooooooooooooood
amazing
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— Szirmi, pred 4 dnevi
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— Uporabnik Firefoxa 16116511, pred 4 dnevi
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— Uporabnik Firefoxa 18529262, pred 5 dnevi
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— blrr_fce76, pred 6 dnevi
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— cleaver marta, pred 6 dnevi
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— Froggo Mage, pred 6 dnevi
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— Uporabnik Firefoxa 19477822, pred 7 dnevi
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— Uporabnik Firefoxa 19477608, pred 7 dnevi
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— Jon, pred 7 dnevi
cool.
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— Uporabnik Firefoxa 18293984, pred 8 dnevi
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— Anna, pred 8 dnevi
I really like the Proton suite overall.

However, the authentication process for Proton Pass is just... not working properly.

Either:
- I don’t set a separate password for Proton Pass (keep the same password as my Proton account), then Proton Pass extension allows anyone who is logged into my browser to use my passwords without asking first for authentication.
Or:
- I set a specific password for Proton Pass. Then I am asked to first log in to my Proton account with my regular password, and then log in again to Proton Pass with my Proton Pass password. And yet, the extension continues to ask me to “activate Proton Pass” by authenticating... so I’m unable to use my passwords.

This is so confusing. In the first case, why isn’t the extension asking for the Proton password before activation? In the second case, why doesn’t it accept only(!!) the Proton Pass password and start working?

(Thankfully, I have my KeePass manager as a backup.)
Odgovor razvijalca
objavljeno ob pred 8 dnevi
Hello! Thank you for your feedback Anna. You could add a PIN to unlock the browser extension if you prefer not to set a separate password for Proton Pass.

After setting an extra password for Proton Pass, the extension will require you to provide your original password and your extra password on the first login, afterwards it should only require the extra password.

Can you please reach out to us at https://proton.me/support/contact so we can help you troubleshoot and clarify further?
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— mmnova, pred 9 dnevi
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— Adrian Lasko, pred 9 dnevi
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— Uporabnik Firefoxa 19474469, pred 9 dnevi
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— Uporabnik Firefoxa 19474031, pred 9 dnevi
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— Eko, pred 9 dnevi
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— ~PELIC, pred 10 dnevi
Nearly perfect. The only missing feature (for me) is the ability to merge imported passwords.
Odgovor razvijalca
objavljeno ob pred 9 dnevi
Hi! Thank you for the review! We'll note your +1 to help the team prioritize future improvements.
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— Uporabnik Firefoxa 19473157, pred 10 dnevi