Ocene za Proton VPN: Fast & Secure
Proton VPN: Fast & Secure — Proton, Proton Team
Ocena uporabnika Uporabnik Firefoxa 19258106
Ocenjeno z 4 od 5
— Uporabnik Firefoxa 19258106, pred 2 mesecemaThe extension looks the part but has usability issues that need managing manually.
The main usability issue is that if you're connected to a VPN server and the computer goes into sleep mode then later resumes, the connection isn't refreshed/handled properly, effectively blocking traffic until you manually disconnect/reconnect. Occasionally this issues causes the GUI to become unresponsive too, requiring the extension itself to be restarted.
There's also no feedback given on the connection quality/speed of the server you're currently connected to. If it starts to feel slow, it requires manually moving to another server; there's no automatic transfer to a better equivalent server within the same country.
Not a negative mark on the extension per se - but it's worth noting that there's a growing list of websites that will detect you using a VPN (likely through matching your IP against IPs known to belong to Proton/etc.), making VPN usage for 'general' anonymous browsing more and more frustrating.
Proton VPN itself works well and provides lots of protections and connection configuration; it's just the extension that has a few issues really.
The main usability issue is that if you're connected to a VPN server and the computer goes into sleep mode then later resumes, the connection isn't refreshed/handled properly, effectively blocking traffic until you manually disconnect/reconnect. Occasionally this issues causes the GUI to become unresponsive too, requiring the extension itself to be restarted.
There's also no feedback given on the connection quality/speed of the server you're currently connected to. If it starts to feel slow, it requires manually moving to another server; there's no automatic transfer to a better equivalent server within the same country.
Not a negative mark on the extension per se - but it's worth noting that there's a growing list of websites that will detect you using a VPN (likely through matching your IP against IPs known to belong to Proton/etc.), making VPN usage for 'general' anonymous browsing more and more frustrating.
Proton VPN itself works well and provides lots of protections and connection configuration; it's just the extension that has a few issues really.
Odgovor razvijalca
objavljeno ob pred 2 mesecemaThank you for your review. Could you share more details about the connection issue? Are you able to consistently reproduce it? Which version of Firefox, as well as the Proton VPN extension do you have installed? What device are you experiencing this issue on exactly? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
On another note, some websites block known VPN IP addresses. Let us know which websites you're having trouble accessing, as well as the servers you're connected to in the process so we can help. Meanwhile, you can try switching between multiple different servers to see whether the behavior improves with some of them.
Lastly, we've documented your request regarding automatic reconnection to a faster server for future consideration.
On another note, some websites block known VPN IP addresses. Let us know which websites you're having trouble accessing, as well as the servers you're connected to in the process so we can help. Meanwhile, you can try switching between multiple different servers to see whether the behavior improves with some of them.
Lastly, we've documented your request regarding automatic reconnection to a faster server for future consideration.
518 ocen
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 18726814, pred 2 urama
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 12817877, pred 3 urami
- Ocenjeno z 5 od 5— ata1q, pred 4 urami
- Ocenjeno z 5 od 5— Dark Candy, pred 8 urami
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19502466, pred 11 uramiAwesome, completely negates the need for a Linux client
- Ocenjeno z 5 od 5— Taoking, pred 21 uramiNever had a single issue with it. Fast and reliable and, most importantly, secure. Proton ecosystem is unrivaled by anyone in the privacy scene.
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 18317909, pred enim dnem
- Ocenjeno z 5 od 5— LuxVeritatis, pred enim dnem
- Ocenjeno z 5 od 5— HazimJ, pred enim dnem
- Ocenjeno z 5 od 5— Quiet_user5124512, pred 2 dnevoma
- Ocenjeno z 4 od 5— mo_oises, pred 3 dnevi
- Ocenjeno z 5 od 5— Eddy Nottingham, pred 3 dnevi
- Ocenjeno z 5 od 5— TonySSS, pred 3 dnevi
- Ocenjeno z 5 od 5— tango29925, pred 4 dnevi
- Ocenjeno z 5 od 5— LCV88700, pred 9 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 12675707, pred 9 dnevi
Odgovor razvijalca
objavljeno ob pred 11 dneviThat doesn't sound right. We have a free plan that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our free plan, and we don't ask for any payment details during signup.- Ocenjeno z 5 od 5— Peter Hansen, pred 12 dnevi
- Ocenjeno z 1 od 5— Rowbot2004, pred 14 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 18384460, pred 16 dnevi
- Ocenjeno z 1 od 5— cxtbs, pred 18 dneviРоссия. Не работает даже открытие окна расширения. А на сайт ProtonVPN без прокси и других средств войти невозможно.
Причём на телефоне (Android) подключение удаётся через раз, а как расширение для браузера или служба (в Linux) не работает -- не удаётся подключиться.
Как оно может обходить блокировки и прочее, если само недоступно -- непонятно.Odgovor razvijalca
objavljeno ob pred 18 dneviWe're very sorry to hear that. The reason you're experiencing this issue is due to the aggressive restrictions in Russia. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further. - Ocenjeno z 4 od 5— consumerthinkercreator, pred 20 dneviI made a account just to make a review, on my issue. (hopefully this extension gets better)
I like Proton a lot. Why? Because Proton is just a amazing company in general. Their VPN is one of the best, and their free VPN is the best non-paid VPN in the market.
However, I've had some problems with their VPN extension. I have limited freedom, I cannot enable the kill switch, change my VPN protocol to something like Stealth (that was created by Proton) to bypass VPN blocks and censorship.
On a heavily restricted, locked down WiFi network (I'm talking Amazon.com, Github.com, DuckDuckGo.com are all blocked and much more), the VPN extension is blocked despite me being signed in and it working on a hotspot and other networks without restrictions. I've used the VPN app with Stealth and it's worked fine on the network, but the extension doesn't work.
I hope that this extension improves in the future and addresses this issue. Thank you Proton.Odgovor razvijalca
objavljeno ob pred 18 dneviThank you for your review. Some public networks (e.g. in schools, hotels, airports, workplaces, etc.) tend to apply restrictions in order to prevent harmful activities and keep track of the traffic flowing. That said, the browser extension uses HTTPS. This is the only connection protocol supported by modern browsers. With that in mind, if you cannot connect using the extension, we suggest using the native Proton VPN app with the Stealth protocol, which was designed for this specific purpose. Odgovor razvijalca
objavljeno ob pred 21 dneviSorry to hear that. Would you mind describing the issue further? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further.- Ocenjeno z 2 od 5— Uporabnik Firefoxa 18641504, pred 24 dneviThis extension can be good or useless.
the issue is it automatically connects you to a server, they say it use the fastest one but actually its random. for me for example netherland and romani servers works good but it auto connects me randomly to USA and Poland which do not work so i have to press the change btn a lot of times to randomly get netherland or romani. the system actually sucks it didnt used to be this wayOdgovor razvijalca
objavljeno ob pred 23 dneviThe default Quick connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. If you'd like to connect to a specific server in a country of your choice, you may consider upgrading your plan.
That said, can you let us know what exactly doesn't work when connected to our free US and Poland servers? Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further.