Hey hadrien,

The Touch ID feature was not removed. If Touch ID is not working, it means there’s a communication problem between your extension and the 1Password desktop app on your computer.

If a restart to the computer does not resolve the issue, please email us all the details to support+x@1password.com so we can troubleshoot this with you :)

Hey there,

Integrating the extension with the desktop app has some great advantages, such as being able to unlock with the computer’s biometrics or Windows Hello, as well as keeping the extension unlocked even if you quit the browser.

If you’d like to revert that change and go back to a standalone extension without integrating to the desktop app, you can do so from the extension’s settings page:
Right-click the 1Password extension icon in your browser’s toolbar -> Settings -> Turn off the “Integrate with 1Password app” option there.

That’ll provide you with the same experience you had before we introduced the integration :)

Hey jvb,

You can put the icon back in its place by following the steps here: https://support.1password.com/missing-browser-button/#firefox

Feel free to email us if you require further assistance with this at support+x@1password.com

Hey there,

Thanks for taking the time to write this review!

1. Thanks for the feedback here. We show the “Save in 1Password” button in every field where you type in, to give you the option to control what is saved, where and when. It might be a slight adjustment to ignore the “Save in 1Password” button until after you are done typing in both username and password fields, but that’s great feedback, so thank you!

2. We have not yet encountered such reports from other users. Not sure why your 1Password disappeared from Firefox but that should definitely not happen when Firefox updates! If you encounter the issue again, please email us to support+x@1password.com so we can investigate!

3. You can adjust the auto-lock timer in the extension’s settings page. If you have the 1Password desktop app installed on your computer, then the extension should connect to it and inherit the auto-lock timer settings from the desktop app, so make sure to check the desktop app’s settings as well! If you need further assistance with this, please do email us so we can help you set this up as you want it to work. Unlocking 1Password in your browser should unlock the desktop app and all other browsers in one go!

Hey Jared,

Thank you for taking the time to write this review.

We’re constantly working on improving the extension and its performance, so keep your apps up to date and stay tuned :)

The 1Password team.

Hey there,
Sorry to hear you’re having troubles with 1Password in the browser.

We’d like to investigate the issue you are experiencing and help you get things sorted out! Please email us all the details to support+x@1password.com so we can get right on it.

Thank you for the review jonrandy!

We definitely see where you’re coming from about the icon’s color. Thank you for the feedback here.

Hey there,
Thank you for your thoughts and feedback here, we really appreciate it!

We’re definitely working on Touch ID support, so stay tuned. :)

Hey there,

Touch ID is not yet available in this extension, but we’re definitely working on it!

In the meantime, if Touch ID is required for your workflow, you can use 1Password Classic instead: https://support.1password.com/cs/1password-classic-extension/

Hey Metta,

If you'd like to give our newer extension another shot, this guide may be helpful in seeing how things have changed, https://support.1password.com/getting-started-browser/

If you'd like to still continue using the Classic extension, the link is still available from our site here, https://support.1password.com/cs/1password-classic-extension/

We’ll also gladly help with any questions or issues you have via email, so feel free to email us as needed to support@1password.com