After the update to Rakuten I have been unable to use the add-on. Whenever I click to activate I get prompted for credentials and taken away from the website. I thought the issue would be resolved by now - two weeks since I noticed the issue.

Ever since firefox updated the ebates button no longer works and is pretty much useless. It asks me to log in and once I do and try to use it, it repeats the log in. Its as if it is a an older version of the button. Basically I am having the same problem with it as every other firefox user in these reviews. It has been going on for over 2 weeks now. Very dissapointed that it has not been resolved by now.

Since last update it stopped working in Firefox. It shows a popup with only 1 button with no options to dismiss and when you press the button it always bring you to rakuten site and ask you to login. It's more than 2 weeks since the plugin is broken and nobody is doing anything. tried it on 2 computers and got the same behavior... In Chrome it's working fine.

About a week ago FireFox updated their browser and the Rakuten button which used to work well was no longer supported. It's been replaced by an older E button (Ebates) which is not functioning well. I've resorted to using the Rakuten button on Chrome until the R button is again available in FireFox. Very frustrating...

Not working as of May 4, the FF mess date. It will flash on sites that are Ebates members, but it doesn't retain log in info. It brings you back to Ebates/Rakuten to sign in, every time you click on "activate cashback". One problem could be cookies. There's no ebates.com any more, it's now Rakuten.com. Come on Ebates, fix it.

still trying to figure it all out

For the Google extension I'd give this a 5 star but the Firefox one will not work for me. I installed it and when i go to a site it shows red around the icon and when I click the icon it just takes me back to the Ebates website to sign in again. Even though I am already signed in. Ive tried to uninstall and reinstall and it still won't work. It works fine in Chrome, this loop keeps happening in FF which stinks because I use FF as my primary browser.

I like Ebates, but this browser add-on is too overreaching. I don't need non-disappearing pop-ups on every merchant site I visit advertising the cash-back rate. Nor do I need to see cash-back offers in search results (I cannot believe this is touted as a feature). There is, apparently, no way to turn either of these features off? I'll still use the site, but this add-on is spam.

April 28 update: This response is telling. The button is an "R." I don't want activation hover on any site - is your solution to create a whitelist that covers all Ebates/Rakuten merchants? And there is no "Do not display Product Search Recommendations" option in the settings - https://s.put.re/FNnXcqat.png