In general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.

I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.

Use other password management tools, NordPass has no intention of making this one reliable or grow.

EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):

If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.

Ever since the update from the desktop app to the browser-only extension, it never works. What was the point of killing the app? It worked just fine. Go back to the app or fix your mistake.

This is a generic "update" from the original "Desktop" addon. Now you have to login to Desktop AND the browser plugin.

The Desktop is the better option as it's easier to use for notes and better interface. The plugin should be used as simplicity for autofill on webpages, not as the overall product.

PLEASE bring back desktop functionality to this plugin!

Worked for a couple days and now it doesn't (even after uninstalling & reinstalling). Even clicking the nord icon on password prompts provides no response. Useless now.

May as well have all my passwords on notepad to copy and paste and just use control-f to quick search them. Other one worked just fine.

I'm finding it impossible to navigate this site,after 4 hours I'm about to give up, I'm extremely disappointed that you have taken my money before I was able to see if it was going to be suitable ,if I am talking to any of my friends I will probably advise against repeating my foolish mistake and suggest it's probably a scam

Just downloaded the Firefox browser and I'm unable to get pass the email log in. It keeps refreshing to the email log in page. I chatted with Nord support; hoping to get some resolution the next few days. I want to use this browser because Chrome is slower than a dehydrated snail.

Unfortunately, it doesn't work anymore. Don't know why actually. Tried to deinstall and reinstall it. Nothing seems to work. Quite frustrating, because I am paying for this service. Don't I? Even more frustrating, because it used to work very good.

Does not work at all now for me. Just has an eternal loading spinner ...

This new updated browser-only add-on is terrible. It constantly logs me out. Never had this problem with the desktop-based add-on. I will not be renewing my NordPass subscription. The macOS desktop app is very sluggish as well. 1Password on Linux is better than NordPass on macOS.

Diese App ist schlichtweg mittlerweile der letzte Dreck!!!!!!!
ICh kann überall im Internet surfen aber diese DrecksApp meint, ich sei offline und lässt die WebApp nicht starten. Das ist das letzte Mal, dass ich ein Abo für einen solchen Mist gemacht habe! Ich sitze hier und kann nicht arbeiten, weil meine Passwörter fehlen! SChöne SCheisse!

I paid for this and it's not usable. All it does is disable the auto-fill-in which means I have to manually enter every password. So it doesn't do what it is supposed to do and this is what I paid for? What a rip-off! BUYER BEWARE!

I don't know what's happened but why can I no longer log-in with my fingerprint? Why is the standalone app no longer recognised as being a source of data by the browser? This update has made a paid-for product really awful. Please fix it or I'll be looking to switch app very quickly.

I don't know what's happened, but the NordPass firefox extension has suddenly rendered NordPass unworkable. It will no longer open a website, remeber ID's, usernames or passwords. It is worse than useless

I really don't know how they screwed this up so much, having both a master password and an account password, even after I have done 2FA to log into the website, where upon then the extension takes over and then asks for my master password which I can't get because trying to go to the site which has the hash I need to reset my master password forces me back into the extension, so I have to use another device, but their android app doesn't even have biometric integration, it just opens the website to authenticate, so I can't get it there, and if you try to disable the plugin, the website doesn't even load, so I can't login to write down any information I might need, ... and so on and so forth... this is so stupid and unusable unless you write down both your password and your master password... how about hey, here is my thumb print, now please remind me my passwords ... I mean what even is the point of the master password to begin with...

Terrible update. 12month paid user, old desktop app was brilliant, made my life sane again under heavy handed corp security settings, i was secure but easy. This extension however defeated their own security, i'm literally now back to txt file passwords on desktop since it wants master or normal password every single day on every single browser. yep. 'leave ext unlocked' sometimes sticks, but even when it does i still have to unlock 4x browsers and 1x app per day minimum. Their own app slogan "simplify your life" was absolutely true, until this extension released. To fix it it needs a 'disable per browser' login required setting (not 'unlock'), if i have to do that sign in per browser then i may as well use free per browser login/profiles/pwd saves, which was the entire point of going with a single paid pwd manager. Don't buy it while this feature is enabled. Just don't.

Apparently it gets discontinued but the Official Site Forwards to this Addon and all i Can do is Remove. So which is it?

How can you move people to the new addon when it's in such a broken state?

There seems to be no way to add the extension. I removed it, then looked around and tried to find the new extension. Searched and found a way to add it and the old extension was added.

Does not work with Dark Reader any more, and was updated recently. Nord should really address this or I will be switching providers.

Autofill just dont work now gonna remove the subscription renewal

Impossible to download the appli and to log in.Ok with another browser.