Effective Date: March 31, 2025

Welcome to i9VPN, a service provided by Belouni LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services. This policy applies to all users of i9VPN services, regardless of location, but is specifically tailored to comply with U.S. laws, including the CCPA and other applicable regulations.

1. Data Collection and Usage
   1.1 Data We Do Not Collect
   Browsing activity
   Connection timestamps
   IP addresses
   Bandwidth usage
   DNS queries
   Device identifiers
   1.2 Data We Collect
   1.2.1 Data You Provide to Us
   Account Information: Email address and encrypted password to create and manage your account.
   Payment Information: Processed by third-party payment processors; i9VPN does not store payment details.
   Support Information: If you contact us, we may collect information necessary to respond.
   1.2.2 Data Collected Automatically
   App Diagnostics: Crash reports and performance data, collected anonymously.
   1.3 How We Use Your Data
   Provide, maintain, and improve our services
   Respond to inquiries and support requests
   Send service-related updates and information
2. Sharing of Data
   We do not sell your personal information. We may share data with:

Third-Party Processors: For payments and service functionality.
Legal Compliance: If required by law or valid legal process.
3. User Rights
3.1 CCPA Rights for California Residents
California residents may:

Request access to personal data we hold
Request deletion of personal data
Opt-out of data sharing
To exercise these rights, please contact us.

3.2 GDPR Rights for EU Residents
Users in the EU may:

Access, correct, or delete their personal data
Restrict or object to processing
Request data portability
To exercise these rights, contact us at support@i9vpn.com

1. Children’s Privacy
   i9VPN is not intended for users under 13 years old. We do not knowingly collect information from children. If you believe we have, contact us to remove it.
2. Data Security
   We use industry-standard measures to protect your data. However, no method of transmission over the internet is completely secure.
3. Changes to this Privacy Policy
   We may update this policy from time to time. Changes will be posted on this page.
4. Contact Us
   For questions or concerns, contact Belouni LLC at support@i9vpn.com