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Recensioner för NordPass® Password Manager & Digital Vault

NordPass® Password Manager & Digital Vault av NordVPN

3,8 stjärnor av 5
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401
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139 recensioner
  • av Jordan P, för ett år sedan
    - Extremely slow. My computer runs buttery smooth with only Firefox and 5-10 tabs open while working when this extension is disabled. Turn it on and the computer freezes for 2-4 minutes then slowly crawls forward after re-enabling. Have to disable and enable it constantly to get work done.

    - Copy and paste function doesn't work.

    - If you need on demand access to your accounts for your business, you take a major risk with this application. Sometimes they will be down and you won't hear from support despite trying to contact them until 24-48 hours later when either you've already fixed it or the issue has resolved itself, resulting in hours of downtime for your business.

    Save your money
  • av Dom, för ett år sedan
    Why does the copy function STILL NOT WORK? It has been months. Can't believe I actually paid for this for it to be broken for so long. What an absolute scam.
  • av Marcos V., för ett år sedan
    It was supposed to be an amazing app, but it fails on its main features, like it doesn't autofill most of the forms like Google, Microsoft, etc. I must manually copy and paste from the add-on popup to the form field.
    I migrated from LastPass to it, but I'm already looking to another alternative and asking for my money back.
  • av vollie, för ett år sedan
    Slow, copy doesn't work, some fills go wrong (maybe same copy issue), loads of errors on some pages, and some stupid interface decisions (e.g. select and then confirm (2 clicks) when you've multiple logins, instead of just picking one). Too bad, the service itself is quite good...
  • av Firefox-användare 17818908, för ett år sedan
    I really loved nordpass...until I was forced to switch from desktop app to this version. This extension freezes browser for two minutes after every login and change of password.
  • av Firefox-användare 18400659, för ett år sedan
  • av Chris, för ett år sedan
  • av Tripo71, för ett år sedan
    Even though the problem has been known for a long time, the most important function "Copy to clipboard" is still not working. And since the last update, it no longer works in the other extension either.
  • av Firefox-användare 18047813, för ett år sedan
    can't access
  • av MF, för ett år sedan
  • av Firefox-användare 18377222, för ett år sedan
  • av Rainkeltoia, för ett år sedan
    Extension is utterly broken - freezes Firefox and stops it from sending data, then the extension crashes. Support is a joke, asks for logs and doesn't read them, blaming the browser. This is the most recent update to the extension, it used to work just fine. It appears to have not undergone testing prior to release.

    Utvecklarens svar

    postad för ett år sedan
    Hello Rainkeltoia,

    I’m really sorry to hear about the issues you've been facing with our extension causing Firefox to freeze and crash. This is certainly not the level of quality we aim to deliver. Thank you for taking the time to send us the logs. I want to assure you that we do review all logs submitted to us; however, identifying and resolving software conflicts can sometimes be complex and with limited outcomes.

    We are committed to improving the extension and ensuring it functions as smoothly as it did before. Our development team is working on these problems and we appreciate your patience as we sort this out.
  • av Keith, för ett år sedan
    Very disappointed. Thought latest up-date would solve the obvious issues. Terrible problems with different editions, change to latest and then find it hasn't removed all the old version's files which makes it an actual drawback compared to Firefox, etc. Not clear how to up-date info - saves far too much, too often. Master password should have option to stay open until session ends. After NordVPN I was looking forward to using this .
  • av Firefox-användare 18204462, för ett år sedan
  • av TimT, för ett år sedan
    Once again, an update makes this even worse. Conflicts with the standalone app, but at least the standalone USED to use Windows Hello as login option. No longer. Why they insist on fannying around and launching untested updates that make the user experience worse defeats me.
    Beware!!
    Update: the app now prevents log-in because it flags ITSELF as a phishing threat.
    That's it. Had enough and switching to Norton. At least their products, y'know, "actually work"

    Utvecklarens svar

    postad för ett år sedan
    Hello TimT,

    Thank you for sharing your concerns, and I'm truly sorry to hear about the difficulties you've experienced with our updates and the Windows Hello feature. We definitely don’t want to make things more cumbersome for you.

    It seems there might have been some confusion with the app versions. Our standalone extension does support Windows Hello as a login option, and it operates independently from the desktop app. If you’re encountering issues with this feature or if it’s not appearing as an option, we’d like to look into this.

    Regarding the app flagging itself as a phishing threat, this sounds quite unusual, and we take such reports seriously. Could you provide more details about what you were doing when this happened?

    If you’d like to discuss these issues in detail, please email us at support@nordpass.com. We’re eager to restore your confidence in our products and ensure a smoother experience.
  • av ronbeany, för ett år sedan
  • av Firefox-användare 18327294, för ett år sedan
    The worst thing EVER
    robbed from them because I paid to use a system that I cannot use
  • av Firefox-användare 18308635, för ett år sedan
    Copy Paste in Nordpass extension no longer works with Firefox. Customer service instructs to install Nordpass Desktop version and extension without guidance which extension to choose. Re-ask NordPass without success. So installed NordPass Extension (app-version) - doesn't provide any copy/paste support, only autofill (which fairly often fails to fill-in properly). In all, a very clumsy password manager to use. User interface not on par with competitors.

    Utvecklarens svar

    postad för ett år sedan
    Hello, user 18308635,

    Thank you for taking the time to share your feedback, and I’m sorry to hear about the troubles you’ve experienced with the copy-paste feature in the NordPass extension. We're aware of this issue and our team is already working on a fix for the next release. 🛠️

    We are also constantly working on improving our user interface and autofill capabilities, aiming to make NordPass user-friendly and efficient. Could you specify what aspects of the interface you find less intuitive or any particular areas where you feel improvements are needed? Your insights would be incredibly helpful for our development team.

    Thank you again for your feedback!
  • av Ricky, för ett år sedan
    Meno di una stella non si può. Estensione terribile. Ok che firefox non sarà il browser più usato, ma fare un estensione decente sarebbe il mimino. Non copia più dai campi. Sistematicamente richiede la pass principale per accedere. Non si può distribuire una estensione che non funziona e con così tanti problemi. Il bello è che ho acquistato l'abbonamento a nordpass, mai più rinnovo.
  • av Marlon_Rando, för ett år sedan
  • av Brian Garner, för ett år sedan
    Not user friendly
  • av Firefox-användare 17558065, för ett år sedan
    Horrible
  • av Firefox-användare 13529328, för ett år sedan
    Copy Button dosent work anymore. Pls Fix
    edit: 12 Days later still dosent work and support says still "try to reinstall it"
  • av JebusCrisco, för ett år sedan
    The copy/paste functionality is no longer working in this extension. I contacted support and they kept asking for a screenshot. How do I send a screenshot of blank text? I could not get them to understand. Doing a brief search shows this is a known issue.
  • av Jim Ward, för ett år sedan
    instructions did not clearly advise that account password is separate to master passwords which you then later requested. I has input what I wanted as master in as account password and hence have a much less strong master password. POOR INSTRUCTIONS !!!!.

    Cant see Nordpass on my screen - no idea where this has been placed

    You seem to assume that all users are 100% tech savy - that is VERY POOR approach