Recensioner för NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox av NordVPN
2 547 recensioner
- Betygsatt 5 av 5av Firefox-användare 16018265, för 4 år sedan
- Betygsatt 5 av 5av Firefox-användare 14814821, för 4 år sedan
- Betygsatt 1 av 5av Firefox-användare 15261251, för 4 år sedan
- Betygsatt 2 av 5av Kourosh SHirvani, för 4 år sedanin windows it doesnt work and also in extention mode
Utvecklarens svar
postad för 4 år sedanHello. If you're experiencing issues with our browser extension, please try clearing the cookies/cache of your browser and re-adding it to your browser. You can also check if the issue persists on a clear browser installation. If that doesn't help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/ so we could help you further. -R.L. - Betygsatt 5 av 5av hanneclarysse, för 4 år sedan
- Betygsatt 1 av 5av huub66, för 4 år sedanneeds re-installation all the time to be able to log in and reconnect. Was working fine in the early days but last year very unstable and actually quite useless.
Utvecklarens svar
postad för 4 år sedanHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Betygsatt 1 av 5av Sekorhex, för 4 år sedanLeider kann man sich nicht mehr in das Addon einloggen mit seinem Account.
Utvecklarens svar
postad för 4 år sedanHallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo - Betygsatt 1 av 5av ec78b308, för 4 år sedanI'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.
Utvecklarens svar
postad för 4 år sedanHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Betygsatt 4 av 5av Firefox-användare 12339692, för 4 år sedanThis add-on was causing me issues very often, like for others. Then I tried disabling all other add-ons and it worked! It's working even all disabled add-ons are re-enabled again so I can't tell what caused this. It may just be some other extension, it may be Firefox glitch or NordVpn extension issue. Until I figure this out it's 4 stars. Otherwise it's 5.
- Betygsatt 1 av 5av Meffa, för 4 år sedanLogs you out without any reason, then asks for login and fails to do it correctly. Requires re-installation, and only after it finally works. I have only 4 other add-ons, which are some of the most popular on Firefox, all of them I basically mandatory for most users. So that dumb excuse from NordVPN developers, that it is not their fault, it is some bad bad third-party add-on interfere with theirs, is kinda funny in that case. There is no bad interference and even if there is, it is your badly written code cause this problem. Happens way too often, so I've cancelled subscription.
Utvecklarens svar
postad för 4 år sedanHello Meffa. We're sorry to hear about your extreme dissatisfaction with our service and, if you ever reconsider and decide to give us a second chance, you're always welcome at support.nordvpn.com! -Drea - Betygsatt 3 av 5av Firefox-användare 16079020, för 4 år sedanDoes a great job when it works. Unfortunatly it cashes every now and then. Have to remove and reinstall it. a bit annoying... Desktop version works ok
Utvecklarens svar
postad för 4 år sedanHello. We're sorry to hear about your experience. It is possible that there are interfering plugins installed on your browser that are causing the NordVPN plugin to act out. Please try installing the NordVPN plugin on a fresh installation of the browser. If the issue still persists, please contact us at support.nordvpn.com for further assistance. -A.S. - Betygsatt 1 av 5av Firefox-användare 16967733, för 4 år sedanAdd-on not working (same issue as many other users). Works only once, when you remove and reinstall the add-on but the add-on immediately gets stuck again. Firefox is my main browser, so I have to cancel my subscription...
Utvecklarens svar
postad för 4 år sedanHello. We're sorry to hear about the trouble. Please contact our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - Betygsatt 4 av 5av Firefox-användare 13515730, för 4 år sedanUPDATE January-2022:
No issues since using v2.40.0; it seems faster and I also like the new 'Pause' feature. Giving it 3 more stars.
June-2021:
It got really bad, broken Login! Claims "succesfully connected" to NordVPN in pop up window while exension icon shows it is not. NordVPN suggests to reinstall the extension but that's just a temporary fix; I'm getting tired of re-installing every week or so and perhaps it's time to trash it if NordVPN can't resolve it for good.Utvecklarens svar
postad för 4 år sedanHello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.S. - Betygsatt 1 av 5av 12345678987654321, för 4 år sedanExtension is broken guys. Can't login, can't logout once logged in, and so you can't change anything. Everything works only a single time once you uninstall/reinstall the extension. But once you log in and make your selections, it reverts to its broken state the next time you start the Firefox browser.
NordVPN, you need to spend less on ads and more on development, because ultimately it's the users who will determine whether or not to keep using (ie. $$$PAYING FOR$$$) your service.Utvecklarens svar
postad för 4 år sedanHello. We're sorry to hear about your experience while using our browser extension. It would be best if you contacted our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - Betygsatt 1 av 5av mon, för 4 år sedanIt's useless, I'm tired of re-installing the add-on every time I need to use VPN, this problem been there for months. I will not continue my subscription, better use Mozilla VPN from now on
Utvecklarens svar
postad för 4 år sedanHello. It would be great if you could specify the exact issue you experienced with our VPN extension. It will help us improve it in the future. -Neo - Betygsatt 1 av 5av YYYOOOWOWOWOWO, för 4 år sedan
- Betygsatt 1 av 5av icefox, för 4 år sedanCan not select server after login, I'm glad I cancelled my recurring subscription as it seems your developers can't even do a simple job right
Utvecklarens svar
postad för 4 år sedanHello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S. - Betygsatt 1 av 5av Firefox-användare 16963958, för 4 år sedanTotally unreliable. Stops working frequently. Restarting doesn't fix it.
Utvecklarens svar
postad för 4 år sedanHello. Please try reinstalling the extension instead and check if it makes any changes. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com to get it sorted at any time. -A.S. Utvecklarens svar
postad för 4 år sedanHello. Our service is subscription based so yes, you need to purchase a subscription to create an account with us and with that you would be able to log in to our services. If you need any help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/. -R.L.- Betygsatt 1 av 5av Firefox-användare 16958380, för 4 år sedanAfter reinstalling the add-on, the icon disappeared on the task bar and never show up again. Other add-ons are showing okay. Installing another new add-on is okay so I guess it's the Add-on problem.
Toggling to enable/unable the add-on or reinstalling is not fixing the issue.
Have no idea how to use it at this moment.Utvecklarens svar
postad för 4 år sedanHello. Please contact us at support.nordvpn.com so we could take a better look at what could possibly be causing this issue to occur. We're happy to help 24/7! -Drea - Betygsatt 3 av 5av Firefox-användare 16958285, för 4 år sedanIt generally does its job but every few weeks it stops working and needs reinstallation
Utvecklarens svar
postad för 4 år sedanHello. There might be another extension installed on your browser that's causing an interference with ours. Please reach out to us at support.nordvpn.com for further assistance. -Drea - Betygsatt 5 av 5av Dragola, för 4 år sedanI had issues in the past with this extension but it seems to be working fine now. Hopefully the extension doesn't break again or have other issues.
- Betygsatt 1 av 5av JamesL, för 4 år sedanHere we go again with the problems. It tells me to log in. I log in and it gives me the message that I have successfully logged in, but then it still tells me to log in. I have uninstalled and reinstalled it multiple times (which is something that I should not need to continuously do), and tried logging in multiple times after each reinstall. What is the problem here NORD???????
This seriously makes me question the security and reliability of your VPN that I subscribe to.
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Old Problem - Today it will no longer allow me to log in. It doesn't even give me the option. When I click on the settings it then gives me the option to log out, but also will not work. It was working great until today. Something has happened and needs to be corrected.
I received a message asking that I reinstall Nord. I had already tried that multiple times, however today it started working again. Who knows what was going on, but it seems to be ok now.
----------------------------------------------Utvecklarens svar
postad för 4 år sedanHello. Please try reinstalling the extension to fix this issue. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com at your earliest convenience to get this sorted out. - A.V. Utvecklarens svar
postad för 4 år sedanHello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.V.