Recensioner för NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox av NordVPN
2 547 recensioner
- Betygsatt 1 av 5av Firefox-användare 16881103, för 4 år sedan4th year as nordvpn paid user(still 2 years remain to expire), and it is not working anymore! Fix it, please.
Utvecklarens svar
postad för 4 år sedanHello. We're sorry to hear about your experience with our service. If you’re facing any issues with our VPN app, do not hesitate to contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -G.M. - Betygsatt 1 av 5av Redjard, för 4 år sedan
Utvecklarens svar
postad för 4 år sedanHello. Sorry to hear about your experience. Please try reinstalling our extension. If the issue persist, please try fully reinstall your browser. If anything, please contact our support via live chat at support.nordvpn.com. - M.M.- Betygsatt 5 av 5av Firefox-användare 12377065, för 4 år sedan
- Betygsatt 5 av 5av Firefox-användare 15832312, för 4 år sedan
- Betygsatt 1 av 5av Firefox-användare 16869947, för 4 år sedan
- Betygsatt 3 av 5av Firefox-användare 16044380, för 4 år sedanWorks well for the most part. The biggest problem I have is it will sign you out on occasion, I think after roughly a month, but the extension icon remains as if it were still signed in and connected. Pretty hard to protect your privacy when you get signed out without your knowledge or any warning.
Update: Looks like they may have updated the extension to show you're not signed in. But now it seems to have trouble logging in, or at least showing that you're logged in. I'll go through the login flow, wait a little and check the status in the extension, but find that it's still asking me to log in. Sometimes it resolves itself, sometimes I have to remove and re-add the extension for it to show properly.Utvecklarens svar
postad för 4 år sedanHello. We're sorry to hear about the issue! We would suggest fully reinstalling the browser to see how it goes. In case the issue persists, please contact our customer support, and we’ll help you out. Our team is available 24/7 at support.nordvpn.com. -G.M. - Betygsatt 5 av 5av Firefox-användare 14527829, för 4 år sedan
- Betygsatt 5 av 5av Dreamliner, för 4 år sedan
- Betygsatt 1 av 5av WhatTheHellOfAVPN, för 4 år sedanSeriously bad, just like the Windows app. On the cellphone it is slightly better. This add-on simply does not work (most of the servers keep loading, then it creates a lot of problems with the logging in and logging out). They will probably respond to this review saying the same crap, hence I will not bother anymore and will pass to another service.
Utvecklarens svar
postad för 4 år sedanHello. We're sorry to hear about your experience with our service. Please note that the VPN connection depends on many factors thus it would be best to contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - Betygsatt 5 av 5av SWT, för 4 år sedanWorks just fine, no issues so far. Logged in, selected a country, and just forgot about it.
- Betygsatt 1 av 5av Firefox-användare 16859887, för 4 år sedanWill not stay logged in. When logged out it will not even allow logging back in, just says something went wrong. Requires removing and re-adding the add-on.
Utvecklarens svar
postad för 4 år sedanHello. If the issue still persists after reinstalling the extension, please contact our customer support team at support.nordvpn.com for them to take a closer look at the issue. Our team is available 24/7 and is always glad to help. -A.S. - Betygsatt 5 av 5av nastiste33, för 4 år sedan
- Betygsatt 1 av 5av Mac, för 4 år sedanNord VPN is garbage. You have to keep disabling it in order to browse the internet, which defeats the entire point of having it. I requested a refund and they gave me the run around until it was past the "refund window" and then told me sorry but its to late. Absolute rip off, stay away.
Utvecklarens svar
postad för 4 år sedanHello. We're sorry to hear that your issue is still unresolved. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Betygsatt 5 av 5av changsu, för 4 år sedan
- Betygsatt 5 av 5av 螺丝钉, för 4 år sedan
- Betygsatt 2 av 5av Neon Knight, för 4 år sedanI am paid user, but from time to time it logged me out and wiped out my data like bypass list.
Utvecklarens svar
postad för 4 år sedanHello. We're sorry to hear about this issue! Please try to fully reinstal the extension and to log in again. In case the matter persists, please make sure to contact our customer support team at support.nordvpn.com for them to check on the issue. -G.M. - Betygsatt 4 av 5av August West, för 4 år sedan
Utvecklarens svar
postad för 4 år sedanЗдравствуйте. Пожалуйста, попробуйте переустановить расширение браузера, а затем проверьте, сохраняется ли проблема. Если проблема сохраняется, обратитесь в нашу службу поддержки клиентов по адресу support.nordvpn.com. -A.S.- Betygsatt 4 av 5av tippelaar, för 4 år sedan
- Betygsatt 5 av 5av Ruslan, för 4 år sedan
- Betygsatt 5 av 5av vivo, för 4 år sedan
- Betygsatt 5 av 5av mexicanboy, för 4 år sedan
- Betygsatt 2 av 5av Firefox-användare 16709199, för 4 år sedanNord VPN do a great job for great value, usually, but this extension won't log me in to my account.
Utvecklarens svar
postad för 4 år sedanHello. Please try reinstalling the extension and try logging in again. In case you are still unable to login to your account, it would be best to contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S.