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Recensioner för Proton VPN: Fast & Secure

Proton VPN: Fast & Secure av Proton, Proton Team

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Svar från Proton Team

Utvecklarens svar

postad för 2 månader sedan
This is simply false. All Proton apps are open source and have been independently audited and verified by third-party experts. Anyone can see and verify that our apps do what we claim. With that in mind, Proton is completely trustworthy and has nothing to do with any of the issues you've mentioned.

Nonetheless, if you have any additional details to share regarding the matter, feel free to contact us at proton.me/support/contact. We'd be happy to address any concerns you may have.
407 recensioner
  • av Firefox-användare 18958776, för 2 dagar sedan
    When it works it's relatively good, though lacking in features compared to the full-fledged mobile or desktop apps (eg. no ability to configure profiles such as "stealth"). Unfortunately it very frequently fails to connect, or will say it's connected but you can't actually load any web pages. Sometimes the extension itself will even say that it is having trouble connecting and needs to be reinstalled which does work...until the same problem happens all over again. If it weren't for the reliability issues it would be an easy 4-star extension, with the 5th star being reserved for feature-parity with the mobile and desktop apps.

    Utvecklarens svar

    postad för 2 dagar sedan
    Sorry to hear that. Could you share more details about the connection issue? What exactly is the error message you're receiving? Are you using any other VPN, proxy, or custom DNS services? Are both your browser and the Proton VPN extension up to date? Contact us at protonvpn.com/support/contact so we can help you troubleshoot.

    Meanwhile, we've documented your feedback for future consideration as our team is constantly working on feature parity across all platforms.
  • av Firefox-användare 17710924, för 5 dagar sedan
  • av Dr. B. R. Shriradhakrishnasharnam, för 5 dagar sedan
    Not available for Firefox on Android, so I have no choice other than to skip it.

    Utvecklarens svar

    postad för 4 dagar sedan
    The browser extension is currently not officially supported on Firefox for Android, however, we will work on a mobile-friendly version in the future. In the meantime, you can download the native Proton VPN app at protonvpn.com/download-android.
  • av Hieu T., för 8 dagar sedan
    The extension is not working at all at the time I am writing a review so I am forced to use the desktop app again which cuts my internet speed to 1/4th. Review will change if this is fixed. Edit:they fixed it
  • av Firefox-användare 18380387, för 9 dagar sedan
  • av Jean-Jacques TAKAMURA, för 10 dagar sedan
    Extension has been extremely reliable for me over the years but over the past couple weeks the experience has really gone downhill, the VPN doesn't auto-connect on browser start, it loses connection very often and does not connect to a new server, and it often fails, outright saying I need to re-install the extension, which I have done a couple times now, to no avail. Not sure what they are cooking but I can't say I'd recommend the extension right, I will be sure to update my rating should this be a temporary spell.

    Utvecklarens svar

    postad för 4 dagar sedan
    Sorry to hear that. Would you mind sharing more details about these issues? Are your browser and the Proton VPN extension both up to date? Do you happen to be using any other extensions for privacy/security purposes? What type of internet connection are you using? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot.
  • av Firefox-användare 13856003, för 12 dagar sedan
  • av Alex, för 14 dagar sedan
    one of the worst extensions, creators don't seem to try to help you with vpn

    Utvecklarens svar

    postad för 13 dagar sedan
    That doesn't sound right. Would you mind letting us know what issues you've experienced with our service exactly? We'd be more than happy to help, but we need some basic details to work with. Please feel free to contact us through our support form at protonvpn.com/support/contact with more information so we can help.
  • av Nova D. Kayis, för 14 dagar sedan
  • av Retromania, för 16 dagar sedan
  • av Jojo, för 18 dagar sedan
  • av владимир, för 19 dagar sedan
  • av Firefox-användare 14398555, för 21 dagar sedan
  • av Rishi Bose, för 21 dagar sedan
  • av RipvWinkle, för 22 dagar sedan
    If isp blocking proton site there is no way to use this extension because authorization is going before establish vpn connection.

    Utvecklarens svar

    postad för 17 dagar sedan
    Sorry to hear that. We've shared your feedback with the team for further investigation. That said, if you have the opportunity to install our native Proton VPN app or connect through the manual setup methods, we'd suggest doing so as an alternative.
  • av Firefox-användare 18920618, för 23 dagar sedan
  • av ankou'serv, för 25 dagar sedan
  • av Александр, för 25 dagar sedan
    Для начала работы VPN надо войти в аккаунт, а при попытке войти в аккаунт выдаёт ошибку: "При соединении с account.proton.me произошла ошибка. PR_END_OF_FILE_ERROR". Не рабочее дополнение

    Utvecklarens svar

    postad för 25 dagar sedan
    Sorry to hear that. Could you share more details about the issue? What type of internet connection are you using? What is your ISP? Do you have access to a different network that you can try connecting to for testing purposes? Contact us at protonvpn.com/support/contact so we can help you troubleshoot the issue further.
  • av Firefox-användare 15772481, för en månad sedan
  • av Pursuant Fox, för en månad sedan
    Firefox extension has no support for mobile.

    This is a major issue for anyone looking to maintain their privacy on-the-go.

    If I were to use a VPN app that connects me to my home server, I wouldn't have the option of using the native Proton VPN client as well.

    The lack of mobile support for this extension is a serious issue.

    Utvecklarens svar

    postad för 25 dagar sedan
    We're sorry to see that you're dissatisfied. The Proton VPN browser extension is currently not available on mobile browsers, although we've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates.
  • av Firefox-användare 18911278, för en månad sedan
  • av Andik, för en månad sedan
    It works, but it's completely useless. For whatever reason it always selects the Netherlands, which is extremely slow here.
    Being able to pre-select the country is a must, I think.

    Utvecklarens svar

    postad för en månad sedan
    The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, if you wish to connect to a specific server of your choice, you may consider upgrading your plan. On another note, you can learn more about improving your connection speeds at protonvpn.com/support/increase-vpn-speeds.
  • av tron34, för en månad sedan
  • av Muhammad Hilmi Zuhdi, för en månad sedan
  • av hilmi zuhdi, för en månad sedan