Recensioner för Proton VPN: Fast & Secure
Proton VPN: Fast & Secure av Proton, Proton Team
38 recensioner
- Betygsatt 3 av 5av g1zm02k, för 2 dagar sedanDoes the job, but it does it in the most basic and annoying way possible, for example you can't set up a default country (i.e. USA) and you instead have to constantly scroll down and activate your country of choice manually every time you want to use it because it resets the list position back to the beginning any time you click on anything...
This wouldn't be a problem if not for the fact that you can't invert split-tunnelling — I literally only want to use the VPN for one or two sites that I have data on that are blocked in the UK but I can't without it causing problems everywhere else — so I have to continuously Connect/Disconnect via the long-winded means I mentioned above every time I want to use those sites.
Other than that, no issues, but I won't be resubscribing as it's really too much faffing about for something that you should be able to set up as a one-click connect.Utvecklarens svar
postad för 2 timmar sedanThank you for your review. Although these features are not available at the moment, we've passed on your feedback to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Betygsatt 3 av 5av Firefox-användare 19221936, för 8 dagar sedan
- Betygsatt 3 av 5av User, för 20 dagar sedanHello, glad to see that these reviews are actively monitored and responded to. A major issue that I have had with this extension for ages is that I cannot pin certain locations to the top of the country list, or set a certain location as default as is possible in the mobile app versions of ProtonVPN. It is tedious to have to always search or scroll far down to get to the desired location. Please add this feature.
Utvecklarens svar
postad för 19 dagar sedanThank you for your review. We have passed on your request to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Betygsatt 3 av 5av Brahvim, för 2 månader sedan
- Betygsatt 3 av 5av Namecito, för 3 månader sedanIt never worked since I installed it like 3 weeks ago. My case is the same than the one of the previous reviewer. I need it mostly for one website. When trying to enable it I get the same error: "Network error..." Firefox and add-on are updated, 115.26.0es and 1.2.9 respectively. Not using any other proxy or VPN.
Update due to developer's reply: I'll contact you providing info on the questions asked. I would like to add that I just tried the Chrome extension and it works. So it might be something related specifically to Firefox.
Update 2: I solved it. When filling up the support request I decided to give it a last try and discovered that when installing the add-on there's a fugacious message I can't read nor accept that precedes the aforementioned error. So I recorded my screen and play in slow motion and saw there's a message asking for permissions. After googling I went to the add-ons page and selected the extension and then its Permissions tab and enabled them and it worked. Might be kind of a bug that prevents the message to stop.Utvecklarens svar
postad för 3 månader sedanThat doesn’t sound right. Could you share more details about the issue? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Betygsatt 3 av 5av Ariel, för 3 månader sedanWhile this extension has its merits, it has a critical flaw that significantly impacts its usability for me. Since last year, the connection has become unstable in China, and there are times when I simply cannot connect, no matter how many attempts I make.
Additionally, the login process requires accessing the proton.me domain, which is not feasible in China. I have to use other tools to bypass the Great Firewall just to log in to ProtonVPN, which is quite absurd. The whole point of using ProtonVPN is to access the internet freely, yet I find myself needing to circumvent restrictions just to use the service.Utvecklarens svar
postad för 3 månader sedanWe're sorry to hear that. The reason you're experiencing this issue is due to the very aggressive restrictions in China. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further. - Betygsatt 3 av 5av Firefox-användare 18984211, för 6 månader sedan
- Betygsatt 3 av 5av владимир, för 7 månader sedan
- Betygsatt 3 av 5av Drodas10!, för 9 månader sedanEs buena, pero no cumple del todo bien en algunos sitios. Por ejemplo, intenté usarla varias veces para Cloud Gaming y solo se quedaba la pantalla negra y me regresaba a inicio. Probé con otra VPN y con esa si corrió bien el juego.
Utvecklarens svar
postad för 9 månader sedanSorry to hear that. Could you share more details about the issue? What are the exact steps you're taking that lead to the problem? Which specific server(s) are you connected to in the process? Have you tried multiple different servers? Contact us at protonvpn.com/support/contact with more details so we can help. - Betygsatt 3 av 5av Firefox-användare 18515147, för 9 månader sedanThe speed is fast and it's free, which is nice. However, no matter how many times I try to reconnect, it always connects to a server in my country and never to servers in other countries, so I would like to see an improvement.
Utvecklarens svar
postad för 9 månader sedanThe default Quick connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice. - Betygsatt 3 av 5av Davide, för 9 månader sedanIt seems it cannot be enabled only for specific containers, to specific countries.
(this is easily possible with other VPNs via the Mozilla Container extension, if you have a SOCKS5 proxy address. to use...)Utvecklarens svar
postad för 9 månader sedanThank you for your feedback. Although this option is currently not available, it has been requested before and we have now added your vote to the existing feature request so that our team can prioritize it accordingly. You can follow our blog and our direct channels for any news and updates. - Betygsatt 3 av 5av Firefox-användare 18321893, för 9 månader sedan
- Betygsatt 3 av 5av Gilberto, för 10 månader sedan
- Betygsatt 3 av 5av UtkuGARIP, för ett år sedanBeyaz-Kara liste olmasını beklerdim. [White-Blacklist] (Geliştirici "Lütfen kodlayınız. demek istedi ya la, enaktarın neyini kodlayım!")
“Not active on every website or active only on this website” We didn't ask you to reinvent America. I think you are using stalling tactics because you don't want to do it. I made a comment like this for an application I don't want to name, I was directed to the website, but the website feedback form was not working. I hope I made myself clear.Utvecklarens svar
postad för ett år sedanWould you mind clarifying your review further? We'd be more than happy to help with anything, but we need to have a clear understanding first. Please contact us at https://protonvpn.com/support-form if you have any specific questions, concerns, or requests regarding Proton VPN. - Betygsatt 3 av 5av BZ, för ett år sedanMostly works well on Windows 11, until your computer goes to sleep. After you wake it up, Firefox has no Internet connectivity until you close and reopen Firefox, or disable the Proton VPN extension.
Developer response:
"Sorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at [support form URL] with more details so we can investigate the behavior further."
My response to developer:
I filed a support request with details last week and haven't heard anything. I'm disappointed to see a response to my review here before getting a response from support. But since I'm getting a response here:
Windows 11 23H2 build 22631.4460
Firefox 132.0.2
Proton VPN 1.2.3
No error messages (unless I open up the Browser Console)
Other extensions in use include uBlock Origin and DuckDuckGo Privacy Essentials.
The problem immediately goes away when I disable Proton VPN after waking from sleep. I can quickly toggle the extension off and back on and Proton reconnects and everything works from that point.Utvecklarens svar
postad för ett år sedanSorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at https://protonvpn.com/support-form with more details so we can investigate the behavior further. - Betygsatt 3 av 5av Firefox-användare 18596840, för ett år sedan
- Betygsatt 3 av 5av Firefox-användare 17485668, för ett år sedan
- Betygsatt 3 av 5av Ramouz, för ett år sedanI have their paid VPN. The browser version of Proton VPN is limited. It's sad. I don't like talking like this because I like their service and speed, but there are so many things missing in all their apps, such as the Windows version, Android version, and the one in browsers.
Split tunneling is lacking on all devices and none have the same features. The one on the browser has the one I want, by website, but you can't include. As in, if you only want it to run on that website. You can only exclude so that it doesn't run on that website.
The one on Windows doesn't have website but IP or apps. You can include/exclude there but we desperately need the ability to add websites there and to decide per website/app/IP if we want to include or exclude. Same on the browser extension. Same on Android.
Here in Firefox, it's also missing a favorites list and the ability to choose a default. Same on Chrome/Edge. All 3 of their apps/extensions look different and behave different and have different settings. Really bad design.
None of our settings sync so you have to set it up each time in every browser, phone, computer OS.
Missing other information and settings.
Considering the number of clients they have, servers, and money they're making, they should easily have the budget to improve and streamline them all.
Will edit review after they update. - Betygsatt 3 av 5av Firefox-användare 18581894, för ett år sedanAlways says "unprotected", even when VPN is active. Uninstalling for now since the software does not seem to add value.
What should happen / to improve rating.
Extension should function as expected by:
- When connected through a VPN, extension should indicate "Protected".
- When not connected through a VPN, extension should indicated "Unprotected". - Betygsatt 3 av 5av Firefox-användare 18577622, för ett år sedan
- Betygsatt 3 av 5av Andrew, för ett år sedanНа TV Xiaomi 4s установил без проблем, ютуб теперь работает. Но на компе, чтобы скачать и установить, нужно скачать и установить любой другой ВПН и даже после скачивания и установки не удается авторизоваться, так как авторизоваться удаётся только через другой впн. Никакого смысла пользоваться нет.
- Betygsatt 3 av 5av ling, för ett år sedan
- Betygsatt 3 av 5av dfsf, för ett år sedan