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Recensioner för Proton VPN: Fast & Secure

Proton VPN: Fast & Secure av Proton, Proton Team

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157 recensioner
  • av PatrikZudel, för 10 månader sedan
    The extension keeps logging me out after restarting the browser. It has been happening for months.

    Utvecklarens svar

    postad för 9 månader sedan
    We are aware of this issue and our team is working on a fix, although we don't have an ETA at the moment. For the time being, as a workaround, you can log out of the browser extension, restart your browser, and when logging back in, select 'Keep me signed in'. This should keep you logged in and only ask you to log back in periodically.
  • av Firefox-användare 18726505, för ett år sedan
    Это гениально, чтобы включить vpn приложение, нужно сначала зайти на заблокированный сайт этого приложения!
    Как я на него зайду, если для этого и скачиваю это приложение чтобы открывать заблокированные сайты?
    то есть надо сначала найти другой VPN, чтобы установить этот
    Где логика?
    идиотизм

    Utvecklarens svar

    postad för 10 månader sedan
    We're sorry to hear that. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Who is your ISP? Contact us at protonvpn.com/support/contact so we can assist you further.
  • av Александр, för ett år sedan
  • av Anstro Pleuton, för ett år sedan
    Can't even select a server in free tier

    I read through other reviews and stumbled across EnbyTea's review. This is exactly what my frustration is:
    > free version is useless since you can't select countries in it anymore. If you're going to pay money for a VPN do it elsewhere.

    The developer's response is also useless:
    > The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice (["URLs are not allowed." says mozilla]).

    If you are providing free version, do it right. This does not make any sense to just randomly connect to some random freaking server. You either make a really good free version or none at all. Everything in between will ALWAYS result in extremely terrible user experience. This is why, I will never be upgrading. I will just go ahead and find other extension for a better free experience.

    Utvecklarens svar

    postad för ett år sedan
    Our mission is to make online privacy accessible to all, and that's why we offer a Free plan that costs $0. Our free VPN has no ads, no logs, and is as secure & private as our paid plans. It's made possible thanks to the support from our paid users, and NOT your data. With that in mind, certain features and functionalities are necessarily available only on our paid plans.
  • av Firefox-användare 18709379, för ett år sedan
    its not working :(

    Utvecklarens svar

    postad för ett år sedan
    Sorry to hear about the trouble. Could you share more details on what exactly doesn't work? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? Contact us at https://protonvpn.com/support-form with more details so we can help you troubleshoot.
  • av Firefox-användare 14779222, för ett år sedan
  • av _KingClown, för ett år sedan
    Dude, I can't even access anything from how slow it is on Free. I can't even access YouTube or anything, no website can load.

    Utvecklarens svar

    postad för ett år sedan
    That doesn't sound right. Connection speeds can be influenced by numerous factors such as your native ISP speed, location, server load, network setup, etc. You could try some of the tips at https://protonvpn.com/support/increase-vpn-speeds to improve your connection speeds. If the issue persists, contact us at https://protonvpn.com/support-form so we can assist you further.
  • av Riko_Crimea, för ett år sedan
    Не работает совершенно в России (на ПК)

    Utvecklarens svar

    postad för ett år sedan
    We're sorry about that. Unfortunately, Russia is one of the restrictive countries that are blocking VPN connections, which is the reason you're experiencing this issue. Our team is working hard on improving our infrastructure and our protocols so that all our users are able to connect. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
  • av Firefox-användare 18562084, för ett år sedan
  • av Firefox-användare 18681678, för ett år sedan
  • av EnbyTea, för ett år sedan
    free version is useless since you can't select countries in it anymore. If you're going to pay money for a VPN do it elsewhere.

    Utvecklarens svar

    postad för ett år sedan
    The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice (https://protonvpn.com/pricing).
  • av Stanislav, för ett år sedan
    Прекрасно работает на телефоне, никаких нареканий.
    Не работает на ПК, ни с приложения ни с браузера. В том числе и с платных серверов.

    Utvecklarens svar

    postad för ett år sedan
    We're sorry to hear that. Our team is working hard on improving our infrastructure and our protocols so that all our users are able to connect. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
  • av Firefox-användare 18034633, för ett år sedan
  • av patrick, för ett år sedan
    Proton VPN a fonctionné quelques semaines, mais depuis assez longtemps maintenant (trop longtemps) il plante sur "En attente d'un serveur disponible" et peut rester ainsi des heures. ce 'truc' ne fonctionne pas.

    Utvecklarens svar

    postad för ett år sedan
    Bonjour, pouvez-vous confirmer que vous utilisez l'add-on pour Firefox (car celle-ci ne contient pas de texte "En attente d'un serveur disponible"). Pourrait-il s'agir d'un problème avec la version desktop ?

    Dans tous les cas, je vous encourage à vous rendre sur protonvpn.com/support-form pour que le service client puisse analyser le problème et comprendre pourquoi la connexion ne fonctionne pas sur votre appareil.
  • av Badaboom, för ett år sedan
  • av Mel, för ett år sedan
    Десктопная версия на win7 не работает
  • av R3D_S3C, för ett år sedan
    I've used Proton VPN for a long time and I've never encountered a bigger pile of hot garbage, than this ridiculous extension. Works when and IF it wants to. More headache than protection.
  • av Firefox-användare 18646887, för ett år sedan
    Не дает зарегистрироваться на российскую почту. Не работает в России.

    Utvecklarens svar

    postad för ett år sedan
    Hello,

    I would recommend to download the desktop application instead in such case, you can do it from GitHub which hopefully shouldn't be geo-blocked:
    Windows: github.com/ProtonVPN/win-app/releases
    macOS: github.com/ProtonVPN/ios-mac-app/releases
    Linux: should be available via apt, yum, etc.
  • av Firefox-användare 18645604, för ett år sedan
    скачайте дополнение, чтоб начать пользоваться нужно зайти на сайт.. который БЛОКИРОВАН без vpn. Умора... и 1 звезда (((

    Utvecklarens svar

    postad för ett år sedan
    Hello,

    I would recommend to download the desktop application instead in such case, you can do it from GitHub which hopefully shouldn't be geo-blocked:
    Windows: github.com/ProtonVPN/win-app/releases
    macOS: github.com/ProtonVPN/ios-mac-app/releases
    Linux: should be available via apt, yum, etc.
  • av shade, för ett år sedan
  • av osiris, för ett år sedan
    очередная нерабочая шляпа в рф
  • av Firefox-användare 13558368, för ett år sedan
  • av Firefox-användare 13494807, för ett år sedan
    Hello,
    I get a 400 error when i'm trying to log on the VPN threw the firefox addon
    Here's the details of the error

    Bad Request
    Your browser sent a request that this server could not understand.
    Size of a request header field exceeds server limit.
  • av Firefox-användare 18542283, för ett år sedan
    Requires a sign-in on a page that is inaccessible without a VPN. You literally need a VPN to use this VPN.

    Also glitches out and asks me to update right after the installation, with no updtae available.

    Utvecklarens svar

    postad för ett år sedan
    Hello,

    I'm sorry to hear. We are rather limited by the browser capabilities. If the ISP or country you're browsing from is blocking our domain, we cannot establish to connection to it in the first place.

    I suspect the update issue is also related to some sort of firewall. If you contact contact@protonvpn.com or support@protonvpn.zendesk.com and provide the version of the browser extension you're using, from where you got it and the country/ISP you're from, we can try to find ways to circumvent it.

    A screenshot of the prompt you get and HAR export of the browser extension network traffic may also help to find out if you can provide it also.

    Please note that Proton also has a client that you can install on your device wich is more efficient in countries with anti-VPN filtering rules.
  • av edenflare, för ett år sedan
    Undecided, I was wondering if there is a way to have split tunneling with just 1 tab on my firefox? So let's say I want Xbox website to see that I'm from USA but all my other tabs I want normal ISP service from UK, is that possible?

    This doesn't seem to let me connect to USA, it's fixed to netherlands...