While I consider Bitwarden one of the best password managers available, latest update (the one introducing new UI) - deserves negative review. Not because the extension is broken or new UI is ugly (it looks really nice), but because you've changed behavior of extension. Providing users with additional settings to go back to previous behavior (or promise to introduce such settings in future updates) is not the way how you should do it. Some users (like relatives and loved ones who were introduced to password managers by more tech-aware people) of extension got confused/lost by your changes - and it's difficult to explain over the phone what should they change to keep using Bitwarden "as usual". That's why new extension behavior should be opt-in for existing Bitwarden users.

The interface update was a mistake. Please put the "copy username" and "copy password" buttons back the way they were. You guys added clicks instead of removing them. This is interface 101: reduce clicks.

The new UI is unfathomably bad.

It feels like the people who designed it do not actually use the product. I think a big assumption would be made that the drop-down menu isn't used much and that everyone uses the auto-fill widget embedded in the website itself. The problem is that rarely works, and I have it disabled. I don't want it. So they've changed the default behavior in the drop-down menu to "view" the item instead of "fill", and created this TINY MINISCULE "fill" button you have to click instead, with no option to revert to the previous behavior.

Fire your UX people; they're inept.

The rest of Bitwarden is a great product. But this UI change is a dumpsterfire.

Used to be 5-stars. They updated the UX/UI and to fill a password, you have to click a small "Fill" button. This makes using the extension more tedious and difficult than it needs to be.

Compare this to the old version where you could click anywhere on the item - a major downgrade for the sake of "updating the UI".

The new UI makes using this good program much more difficult to use. It even affects being able to login to some sites. Sometimes "progress" is actually a step far backwards. Please go back to the prior UI.

The best password manager in my opinion, but not the biggest fan of the recent redesign. The most often used functions now have an additional step to access, like copying password or username only, and autofill is now a small button instead of just clicking anywhere on the item. The default view also puts cards and identities (being less likely to autofill) behind yet another couple clicks to filter for those.

While the appearance is nicer, the user experience is definitely worse with this update.

Will prefer the homepage UI inline to old UI or similar to mobile UI.

Excellent app I've been using for years but the recent UI update made every button very bulky which makes it so less information is visible on the screen. The update also changed the main page in the app so the things that were accessible straight away are no longer there. Wish that change got reverted.

The new UI is an utter crap and the designer should be immediately fired. The autofill dropdown on form entries are broken, usually stays there on sites where I have no credential saved. Filling the username and password on sites, which is 99% of the value the addon creates, is now a tiny fill button. All of the irrelevant logins are listed by default, why? This addon had zero UI problems, why, for the love of god, it had to be redesigned?

Everything was perfectly fine until the latest update. The UI didn't need any refresh. I don't want to see all my items when I click on the plugin. Everything's moved around and in different places and seems to require more clicking to do what I need to do. Please for the love of all that is holy put it back to the way it was and take everyone's current feedback into consideration before attempting another update. For devs and anyone reading this, Version 2024.4.2 was the last good version which you can go back to.

I’ve been using Bitwarden for about 10 years, and I’m on the paid plan. I’ve always recommended it over the competition—especially after switching from LastPass following their security issues. I chose Bitwarden because it’s open-source, more secure, and had a clean, user-friendly interface. But the latest changes this week are absolutely terrible.

The new “Fill” button is a disaster. Clicking the row used to autofill—quick and simple. Now, you have to click a tiny “fill” button, and clicking the row just opens the view screen. Bring back the old behavior.

Why are the individual copy buttons hidden behind a sub-menu? There’s plenty of room to keep them visible. This is just unnecessary extra clicks.

Finding Identity and Credit Card info is now a nightmare. Before, I could scroll straight to them. Now it’s buried behind endless password lists, and I have to use a dropdown just to autofill or copy them.

2FA codes are harder to access too. I use Bitwarden for 2FA, and the new layout makes it slower and more frustrating to find and use them.

Overall, too many good features have been removed or buried. Tasks that used to take one click now take multiple steps. It’s a massive downgrade in usability.

If it ain’t broke, don’t fix it. Either bring back the old UI or I’m out.

it's always been great, but the latest UI refresh I consider a huge step backwards. there are now additional steps needed to fill password fields and copy passwords. broken workflow

New UI is bad, a lot of text is significantly less readable due to everything being the same color. But the UX is even worse, that fill button was a horrendous idea and never should have made it into the release whatsoever.

It can be fixed, but the question is will it? Make the text either black or white, get rid of the fill button, make the dedicated copy username/password buttons default, and then it is significantly better.

The new "All Items" behavior on the Vault page is really annoying and makes the UI harder to use. This is especially irritating because the previous UI would only show relevant logins for the webpage you were on. I relied on this functionality to easily scroll through logins for websites with many vault items. Please either allow an option to re-enable the 5th tab or permanently collapse the All Items section.

Hate the new user interface. Too confusing. Manual copy of password and paste now requires additional selections. The old interface was much easier to understand and use.

Great product plagued by another unneeded, useless, and counterproductive update. Why do dev teams do this? Are you just trying to justify your salaries? I actually like the new look, but what is the purpose of changing the behavior of user interactions? Before, if I clicked on an item I had searched in the extension, it would fill it on the onscreen form. Now, it opens the details. ??? Why is this expected or useful behavior ???

Not only the new update introduced a lot of bugs but after asking for assistance from the Bitwarden team (as a paying customer), they just ignored me and deleted my questions on their subreddit because "they already solved it" even though I still do not have access to all my passwords. Be warned about this company

The new version is awful. It cannot even generate a password. When I change the options, new passwords are not generated according to the new settings.

Awful update. Ended up deleting and resorting to a previous version. Most recent update takes more clicks to autofill. Previously when I just needed the password it was one click. Now I have to hunt to find where to copy password. Where did the stored credit card and other data go? Just horrible. Please fix!

Vault tab is immediately horrible to look at and use when compared to the perfect simplicity of the old design. Such an unfortunate change.

Ridiculous bad UI update. Reversed to prev version 2024.11.2