New look absolutely sucks.

New UI removes easy access to TOTP, will be canceling before my next renewal.

Cette dernière version est un désastre au niveau ergonomie. Des coins arrondis là où il n'y en a pas besoin, des fonctions simples plus difficiles à trouver qu'avant et un aspect global enfantin et disproportionné. Décevant.

The new UI is bad, but that's up to one's taste and needs, so we can skip it.
But UX? Absolutely horrible!
Why would you decide it's cool to have all of the passwords show always? It slows down the extension (if the user needs to enter the extension).
I won't repeat the rest of the user feedback others have already written.
You've seen on Chrome that users absolutely hate the new look and functionality.
You saw on Reddit people were completely loosing their minds how bad all of this is.
And you're like: "Let's destroy our rating on Firefox as well".
I understand this went through a beta phase - and clearly you had the wrong people provide you with feedback - or you didn't invest time in getting the right people test this.
I'm working in IT, and I can tell you none of this has been handled properly - whoever was in charge of this change has completely failed at their job.
Rolling out these changes gradually? Yes
Seeing all of the feedback and stopping the rollout until you figure out how to deal with a huge backlash? Nope, let's ignore it, roll it out to everyone and then say we're going to give you options.
Terrible strategy - this is exactly how you loose clients.

What on Earth happened? This new UI was definitely an unwelcome Christmas gift. It was already getting bad when they introduced this weird navy/puke-blue color, but the newest update just threw it off a cliff. Now I need to click like 4 different buttons to copy my username/password. I used to only need to click 2. There was absolutely nothing wrong with the old UI. Fire the UX guy who came up with this crap and go back to the original dark-themed version and get rid of this puke-blue color while we're at it. Don't become LastPass, please. I'm begging you!

Very bad UI changes, sorry for the guy who made it but it's better to face the truth and learn from errors. Switched back to v2024.11.2 and disabled auto update. Bad in design and bad in functionality, note these always come together because .. ergonomic you know? no you don't. these changes have clearly been made by someone who does not use Bitwarden as much as we do. can see it in a bit of a second.

I used to love the Bitwarden extension, but after they switched to this new UI, I can no longer say that. Instead of clicking on the name of the login to fill the page, now I have to look for and click on a tiny little button. NO. This is NOT better, bring it back the way it was, or give us a setting to choose how we want it.
This one little detail greatly changes how we interact with the app.

Edit: And copying the username/password is now a 2 click step instead of 1 click!!
Come on Bitwarden, why are you going backwards??

Before the new change I would have given Bitwarden a 5 star review. The new change makes it impossible to use for me. It used to show me my logins above any password box. It no longer does that. When I try to use it from the button, instead of just tapping on the name like it used to be, now you have to click on a tiny little button that says "Fill". I find this tiny button too hard to use. Please bring back the old interface. I will be looking for a new password manager now :(

Edit: The response is of no help to me. You have put in the ability to bring back the old way of doing things, but it is not the default behavior. I have to go into settings on every one of my machines and do a bunch of changes just to make it usable. Your insistence on keeping the horrible new default behavior is a big mistake. The new UI looks like it was made by a 5 year old. Your response has a spelling mistake, but it is your response to everyone. Are you a bot?

I used to consider this a 5-star product. The latest update has slowed response time, complicated the interface, and drastically reduced the number of logins that successfully autofill. The dropdown now takes up more screen space for no clear reason. The structure for use has been needlessly altered. After being trained by years of use to click on an entry to fill the login fields, that same action now opens the edit screen. It was a great product that did not need "improving". I will continue to use it, but it is no longer the fast, intuitive tool that it was. After more days of fighting with it, I am downgrading my rating. I am sick of "improvements" that drastically reduce product usability.

Response to the developer response since I cannot email:
Like most of the other commenters I have seen in blogs and other discussions, I have tried that. It does NOT address most of the glaring deficiencies of your "upgrade".

You had a quick, effective product. You have changed the basic user structure, a slap in the face of long-time users, and the new format is MORE difficult to use:
- small fill button in LARGE edit field (how often do you think a user needs to EDIT, rather than FILL a login screen?)
- the changed format above exactly opposite of the muscle memory trained by years as a user of your product
- loading ALL vault items instead of matching only (slower load and why do you think us users used folders and search???)
- larger screen footprint (your app is NOT my primary focus on the screen - it is a TOOL to support what is displayed on the rest of the screen)

It's simple. Respect your users or lose them.

I have moved back to an older version of Bitwarden which I will use until/unless I find another password manager. If you force me to upgrade, I will leave immediately.

the latest ui redesign introduced with version 2024.12.3 (for other browsers, this began with version 2024.12.1) is just pure catastrophe. a textbook example of 'beautiful but garbage.' if this redesign was indeed based on many user feedback as you stated in your blog announcement, then you failed majorly.
please retract this redesign or i'm going to cancel 4+ subscriptions and jump away from bitwarden, because this is like a giant middle finger to end users, imo.

Dreadful UI update. Infuriating to see STYLE winning over FUNCTIONALITY. Sidebar 50% wider than before & more clicks needed????!!
I have installed the previous version (under version history) & switched off auto update. Delighted to have old version back.
5* old
1* new
Reviews cannot be written on Review page, use the add-on installation page & login.

Used to be a fairly decent extension, however they recently changed it. Previously you just clicked on the entry for a site and it would fill the username and password. Now that takes you into a view dialogue. Instead you now have to click on a tiny button to fill which is annoying, slow and requires much more attention to do what is a common task. Given that they went out of their way to make this unintuitive change it does not give confidence in future development.

The recent extension upgrade represents a significant downgrade from the previous version. The new user interface is poorly designed and less intuitive than its predecessor. The password filling process has become needlessly complicated, now requiring two clicks instead of the previous one-click solution. These changes have severely impacted the user experience. I strongly urge the developers to revert to the previous interface, which worked flawlessly. There was no compelling reason to modify a system that was already functioning perfectly.

Great password manager, new extension UI is a backwards step all round. Why make it harder to do the 1 thing you want to be easy in a password manager, copying the username and passwords?

And just realised that now all of favourites/pinned items have been removed from the initial screen/vault tab. Down to 1 star.

Why you list "All Items" in vault tab? I'd like to try new password vault software if you keep updating these kind of UI elements.

I love bitwarden, I've been using it for a long time on my mobile. But this extension makes logging in rather chaotic: a bar that appears inopportunely makes us retype our login several times, and the fact that we have to identify ourselves in the extension each time we log in is really annoying... I uninstall it straight away!

doesn't allow to unlock with Biometric. more than half an hour I cannot find where to contact the support...

TURN THE FUCKING SIDEBAR OPTION OFF...I like your app but I don't want the fucking extension on...cannot turn off firefox sidebar shit!!!!

Pleins de problèmes depuis quelques temps (depuis la nouvelle UI) déconnexions alors que c'est pas paramétré pour se déconnecter tout seul, ou encore chargement infini, obligé de verrouiller puis déverrouiller pour que ça fonctionne à nouveau.
Là j'ai même un écran noir quand je clique sur l'application, je peux plus rien faire je dois désinstaller

impossible to add to firefox

Version: 2024.12.3 is a visual and usability nightmare. So many more clicks to do what was 1 click, and the small fill box is awful. It is so frustrating to use now. Was 5 stars because it's Bitwarden, but now minus 4 stars because of the poor user experience. I have version 2024.12.3 and there is not an option to restore previous layout under Settings > Appearance.

Previous review: I love this extension. Please do not update it to look like the disastrous mess of a turd like the Chrome and Edge extensions. I would like to the have the option of vault timeout on system lock.