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Keeper® Password Manager & Digital Vault incelemeleri

Keeper® Password Manager & Digital Vault geliştiren: Keeper Security Inc.

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Ariane Bouchard adlı kullanıcının incelemesi
yazan: Ariane Bouchard, 4 yıl önce
Consistent with the rest of the Keeper experience. "It works, but..." is the best way I can describe it.

User experience is pretty terrible. It works with little icons in the text fields, but the pop-up that tells you to log in comes from the extension icon. Click the extension icon, however, and you're greeted by... settings. No logins there. Why they didn't just simplify everyone's life by putting everything into the icon is beyond me.

But logging in TO KEEPER happens in the icon. So logging into a site often requires you to juggle between the icon in the top right and the icons on the fields. That's assuming the icons work though, because leaving your browser unattended for a long time could cause it all to stop working and require a browser restart.

They recently changed the interface. Now you've got to click a couple more times, because they put the email address, password and 2FA on different pages. Terrible idea.

Logging into the extension and the app are entirely different processes. You need to log into both separately. The app has Windows Hello, but the extension doesn't.

The extension settings' interface is just plain weird, with green-on-blue dots indicating things that are turned on (accessibility anyone?), yet those "toggles" don't really do anything. They bring you to another page where you can check the setting. Why?

Also the desktop app by default adds global keyboard shortcuts that could very well break functionality in other programs.

And with today's update (early May 2021), they broke the thing completely. Can't type my password beyond a few characters, and even if I paste my password in, can't log in. Normally I'm pretty tolerant of bugs, but from a product that feels unpolished all around, it's harder to forgive.

Having tried LastPass (not great but still better than Keeper), 1Password (great on Mac at least; didn't try other platforms) and Bitwarden (great on most platforms; slight issues on Android), Keeper is the worst password manager yet. It just doesn't feel polished. I'm regretful that my employer picked this one.
890 inceleme
  • yazan: Firefox kullanıcısı 19481827, 2 gün önce
    Copying to clipboard is way too buggy. Please provide an option to disable auto-copying and removing the textselection, so I can do all that myself. 4 out of 5 times it copies the wrong part, or the whole note

    Geliştiricinin yanıtı

    gönderilme: 2 gün önce
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We are aware of an issue that might be related to the issue you are having. We've scheduled the fix for our next release.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • yazan: Robin Rijke, 18 gün önce
    Strong password protection, useful and protective, works fast on Firefox 142 in combination with Mint 22.2 Cinnamon.
    version Keeper: 17.2.1
  • yazan: Firefox kullanıcısı 19243400, bir ay önce
    is 95% of firefox's CPU utilization and makes pages load 5x slower.

    had to remove and will just use the website.

    Geliştiricinin yanıtı

    gönderilme: bir ay önce
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • yazan: Firefox kullanıcısı 13508551, bir ay önce
    makes firefox unusable, slows down to a crawl

    have to keep the extension disabled or just use the website

    Geliştiricinin yanıtı

    gönderilme: bir ay önce
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • yazan: Firefox kullanıcısı 19213209, 2 ay önce
    Slows down Firefox so much that I had to disable it

    Geliştiricinin yanıtı

    gönderilme: bir ay önce
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • yazan: CactusPie, 2 ay önce
    After some time the autofill stops working and it starts freezing the browser briefly every time a page loads. Had the same thing happen on regular Firefox and on Waterfox.
    On top of that, there's no way to blacklist some sites from autofill, which results in annoying auotfill popups or the KeeperFill icon covering some smaller input fields completely.

    Geliştiricinin yanıtı

    gönderilme: bir ay önce
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • yazan: Firefox kullanıcısı 16909862, 2 ay önce
    Autofill does not work on many websites. I have already contacted support, but there is still no solution.

    Geliştiricinin yanıtı

    gönderilme: bir ay önce
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • yazan: malandr, 2 ay önce
    Nice app

    Geliştiricinin yanıtı

    gönderilme: bir ay önce
    Thank you so much for taking the time to leave such a positive review!

    We're thrilled to hear you're enjoying the app. Your feedback means the world to our team and motivates us to keep improving.

    We have some exciting new features in the works, so please keep an eye out for upcoming updates. We're confident you'll love what's coming next!

    Thanks again for your support and for being part of our community.

    Best regards,
    Keeper Security
    Feedback@keepersecurity.com
  • yazan: Firefox kullanıcısı 19126791, 2 ay önce
    This extension progressively slows down Firefox as it reaches extremely high CPU consumption.
    I need to keep it disabled unlesss I need to use it.
  • yazan: Firefox kullanıcısı 19097538, 3 ay önce
    Strong password protection. Not easiest to use, however, it is very useful and protective.

    Geliştiricinin yanıtı

    gönderilme: bir ay önce
    Thank you so much for taking the time to leave such a positive review!

    We're thrilled to hear you're enjoying the app. Your feedback means the world to our team and motivates us to keep improving.

    We have some exciting new features in the works, so please keep an eye out for upcoming updates. We're confident you'll love what's coming next!

    Thanks again for your support and for being part of our community.

    Best regards,
    Keeper Security
    Feedback@keepersecurity.com
  • yazan: Alex, 3 ay önce
    This extension is lagging and slowing down firefox so much, that I genuinely have to disable it when I don't need to use it because googling something or opening a new page adds an extra one or two seconds of loading in order for the website to load instead of them loading in under a second. It is infuriating. Even with all of the prompts and recognition of password fields disabled, the extension still lags webpages an extreme amount.

    Geliştiricinin yanıtı

    gönderilme: bir ay önce
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • yazan: Milan, 3 ay önce
    Current version seems to slow down Firefox

    Geliştiricinin yanıtı

    gönderilme: bir ay önce
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • yazan: Yodakoala, 3 ay önce
  • yazan: Firefox kullanıcısı 19044533, 3 ay önce
  • yazan: Firefox kullanıcısı 15261997, 3 ay önce
    Love it!
  • yazan: HuberOG, 3 ay önce
  • yazan: SCarela, 4 ay önce
  • yazan: Firefox kullanıcısı 17038387, 4 ay önce
  • yazan: Kean, 4 ay önce
  • yazan: Jim Mayer, 4 ay önce
    Super convenient, on all my devices. Easy to add to and revise, clear interface.
  • yazan: Tobias, 4 ay önce
    It looks like the latest version 17.1.1 slows down the browser very much.

    Geliştiricinin yanıtı

    gönderilme: bir ay önce
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • yazan: Firefox kullanıcısı 18104150, 5 ay önce
    With version 1.7.1.1 every time I close the browser I lose the login. This misses the point of an extension, which is to simplify life, so it complicates it.
  • yazan: Mike, 5 ay önce
  • yazan: Firefox kullanıcısı 18143955, 5 ay önce
    Always responsive to user queries.
    Exceptional security by requesting authentication first ( very few sites work this way ), especially if this involves a hardware security key ...
    Canadians should log in to CA server ... not explicit in info though and keep the site in their bookmarks
  • yazan: Sumeet Prajapati, 5 ay önce