NordPass® Password Manager & Digital Vault incelemeleri
NordPass® Password Manager & Digital Vault geliştiren: NordVPN
Firefox kullanıcısı 18481257 adlı kullanıcının incelemesi
5 üzerinden 1 puan
yazan: Firefox kullanıcısı 18481257, bir yıl önceIn general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
Geliştiricinin yanıtı
gönderilme: bir yıl önceHello, I am Dominik and I am responsible for product at NordPass. Situation is exactly opposite, because for now availability of biometrics on Firefox on MacOS is treated as security hazard. That's why we don't support Firefox MacOS with our authenticator (two-factor codes) in the browser extension. We do support though Firefox on Windows, as well as other browsers like Chrome and sister chromium-based browsers.
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
983 inceleme
- 5 üzerinden 5 puanyazan: Firefox kullanıcısı 19607604, bir gün önce
- 5 üzerinden 5 puanyazan: Firefox kullanıcısı 19575835, 3 gün önce
- 5 üzerinden 5 puanyazan: Al Rosenkranz, 3 gün önce
- 5 üzerinden 3 puanyazan: Firefox kullanıcısı 17556443, 4 gün önce
- 5 üzerinden 4 puanyazan: Firefox kullanıcısı 16703473, 4 gün önce
- 5 üzerinden 5 puanyazan: Pavel, 6 gün önce
- 5 üzerinden 5 puanyazan: Firefox kullanıcısı 19596665, 8 gün önce
- 5 üzerinden 5 puanyazan: Firefox kullanıcısı 14727816, 8 gün önce
- 5 üzerinden 5 puanyazan: Firefox kullanıcısı 17884835, 11 gün önce
- 5 üzerinden 5 puanyazan: Firefox kullanıcısı 18330014, 12 gün önceI have been using Nord Pass for over a decade and love it. Seamless usage with my iPhone App, too. Just a thumb print... It's a lifesaver, or atleast a mood enhancer!
Geliştiricinin yanıtı
gönderilme: 10 gün önceHi! 😊 Wow, over a decade of trust! Thanks for the wonderful feedback and for making NordPass a part of your journey. We're thrilled to be your lifesaver and mood enhancer! - 5 üzerinden 5 puanyazan: Firefox kullanıcısı 16309128, 13 gün önce
- 5 üzerinden 5 puanyazan: Firefox kullanıcısı 18550013, 15 gün önce
- 5 üzerinden 5 puanyazan: Firefox kullanıcısı 19583966, 15 gün önce
Geliştiricinin yanıtı
gönderilme: 16 gün önceWir freuen uns sehr über Ihr Feedback! Vielen Dank, dass Sie sich für uns entschieden haben.- 5 üzerinden 4 puanyazan: wman, 17 gün önceGreat password manager, only 4 stars because the autofill sometimes bugs out and won't recognize the log in form.
Geliştiricinin yanıtı
gönderilme: 17 gün önceHello! Thank you for sharing your feedback. May we ask if you could try updating or reinstalling the extension and clearing cache of your browser? In case the issue persists, please reach out to our team at support.nordpass.com and we'll be glad to look into the issues in more detail! - 5 üzerinden 5 puanyazan: Firefox kullanıcısı 17820045, 19 gün önce
- 5 üzerinden 3 puanyazan: Chris, 19 gün önceGenerally good. 3/5 because the Windows experience sucks, but the Mac experience is better. On Windows, no matter what settings I select, I must always agree to the exact same privacy question every single time my browser re-opens, and then enter my email, and then it remembers my "log me back in" setting after doing all of those steps. Misclicking once will uninstall the entire add-on, which is even more annoying. I understand presenting privacy settings to users, but seriously, I have agreed no less than one hundred times to the exact same question, where declining also uninstalls in the same click. The Autofill is very useful for my annoying-to-type passwords, so I really hate not having a browser extension for that aspect of PW management.
Geliştiricinin yanıtı
gönderilme: 19 gün önceHello there. We’re terribly sorry about it! We’re sure it can be resolved with our support team at support.nordpass.com. Our team would be happy to take a closer look into your case and help out! They are available 24/7. - 5 üzerinden 5 puanyazan: Firefox kullanıcısı 15453731, 20 gün önce
- 5 üzerinden 4 puanyazan: Spude, 20 gün önce
- 5 üzerinden 5 puanyazan: Firefox kullanıcısı 19575985, 20 gün önceI have replaced my previous password manager with NordPass. NordPass works extremely well and didn't take long to get used to. Very satisfied!
Geliştiricinin yanıtı
gönderilme: 19 gün önceYour satisfaction is our top priority, and we're delighted to have achieved that with your five-star review! - 5 üzerinden 5 puanyazan: zaupa.lucas, 21 gün önce
- 5 üzerinden 5 puanyazan: sjin07, 22 gün önce
- 5 üzerinden 5 puanyazan: Firefox kullanıcısı 13225696, 22 gün önce
- 5 üzerinden 5 puanyazan: Firefox kullanıcısı 17137476, 23 gün önceFive years+ using this service. Went from most underrated free tier password manager (many premium features on the free tier) to paid tier to use on multiple devices. ZKA, device sync, passkeys, credit cards, and addresses for the most affordable price. Certainly improved over time. 🫡
Geliştiricinin yanıtı
gönderilme: 22 gün önceYour review brightened our day! We're committed to delivering excellent service, and we're glad you noticed. Stay safe!