NordVPN - a VPN proxy extension for Firefox incelemeleri
NordVPN - a VPN proxy extension for Firefox geliştiren: NordVPN
614 inceleme
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 16945079, 4 yıl öncegeen ster waardig, kan niet inloggen. Nord VPN is zo wie zo ellende.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHallo. Neem contact op met onze klantenondersteuning, zodat zij het probleem nader kunnen bekijken. We helpen u graag om dit probleem op te lossen. Ons team is 24/7 online op support.nordvpn.com. -Neo - 5 üzerinden 1 puanyazan: foxyreviewer, 4 yıl önceSO MANY TIMES this extension will not allow you to login and then you have to delete and reinstall the extension. Then you also have to re-add all your websites to the whitelist because many dont work with vpns. This is getting super annoying and I will be turning off automatic renewal if this isnt fixed soon. This is NOT A FREE VPN, you have to PAY for it.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello. We're terribly sorry to hear that you're encountering issues with our service and offer our apologies for the inconvenience. Please contact us directly via support.nordvpn.com or @nordvpn on Twitter to get this situation checked out so you can use the service more reliably and practically as soon as possible. - A.V. Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello. Our team is currently working on the issue's resolve. Apologies for any inconveniences. Please contact our customer support for assistance regarding the matter. We would be happy to help you out and troubleshoot it together! Our team is online 24/7 at support.nordvpn.com. -G.M.- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 16940070, 4 yıl öncethis extension is busted right now in mozilla. cannot use it as it keep asking for log in over and over.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello! We're sorry to hear about the experience you had with our browser extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S. - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 14293021, 4 yıl önceI have the perpetual login issue as well.
There's no "Cancel" button available as support here suggested.
Terrible experience, seems like I need to seriously consider changing VPN providerGeliştiricinin yanıtı
gönderilme: 4 yıl önceHello. Apologies for the troubles! Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 16923137, 4 yıl öncePlugin simply does not work. Whenever I log in the UI keeps asking me to log in again, as if it doesn't realize I just did. Yes, I have contacted your customer support (they said there was nothing they could do), cleared cache, reinstalled plugin, disabled all other plugins/extensions, and it still does not work.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello! Clicking "Cancel" on the pop-up to login should allow you to ignore the visual bug and remain connected, however, if you'd like to continue troubleshooting, please make sure to contact us via Twitter DMs @NordVPN and we'll assist you to resolve the issue. -Neo Geliştiricinin yanıtı
gönderilme: 4 yıl önceЗдравствуйте. Мы уверены, что эту проблему можно решить в чате с нашей службой поддержки на сайте support.nordvpn.com. Команда NordVPN готова помочь вам 24/7. -Neo- 5 üzerinden 1 puanyazan: Zesko, 4 yıl önceIt does not encrypt DNS queries that are leaked by Pihole. But NordVPN extension works in chromium based browser.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -Neo - 5 üzerinden 1 puanyazan: prinzwit, 4 yıl öncethe login problem, man it is horrible! i know i already successfully logged in, the setting shows log out button. but the front interface only display log in option. check it on chrome, it is fine. please fix this. i cant use this add-on.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello! Clicking on "cancel" button on the pop-up will ignore the visual bug if you have already logged in, however, if you'd like to clear it out entirely you'd have to clear cache and cookies of your browser. Thank you! -Neo - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 16933873, 4 yıl önceIt's stuck in a login loop since weeks. Can't log in, says it does but it doesn't, so can't use it. Go away. Broken. Period.
Problem appeared for me with recent update that use a popup that get you to login.
Bro, it's not even practical. Anyway.
Did all the basic stuff, meaning, uninstalling/installing, clearing cache ect. You know the drill. No fix, and if such operations do not work, the fault's not on my end, as a basic user i should not have to mutate into a nerd goblin and do a rain dance around the system files of my computer in order to find a fix.
People are paid for this.
I mean (I hope...).
Paid to do the job.
Not the goblin one, dammit.
Go see the other reviews, most recent users talk about similar issues.
Also no solutions given openly, unless by adressing a ticket to support team, which i have nor the time nor the will to do.
When most reviews talk about a said problem it's not about specific cases anymore.
So, dear sweetie Nordie, i don't need a ticket or a kiss on my forehead, i need an update, or the choice to go back to an older version, when it worked smoothly.
Those were good times.
Bring'em back.
Xoxo. - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 15117876, 4 yıl önce
- 5 üzerinden 1 puanyazan: zhaarteth, 4 yıl önceYou do two logins in the morning, you do two logins at night. You do two logins in the afternoon, it makes you feel uptight. You login twice in times of peace, and two in time of war. You login two times before you login two times, and then login two more.
Don't waste time replying to this, devs. Just fix the login loop already! This is just silly now.Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello. We're sorry to hear about the unpleasant experience you had with our service. Could you try reaching out to our customer support team at support.nordvpn.com? We'll gladly take a closer look at the issue and help you solve it faster. -A.S. - 5 üzerinden 1 puanyazan: Bzz, 4 yıl önceNe fonctionne pas. La "simplicité" dont se vante cette entreprise se résume a devoir batailler avec un service d'aide injoignable et qu'on a pas forcement envie de joindre. Désinstallé direct. A fuir donc!
Geliştiricinin yanıtı
gönderilme: 4 yıl önceBonjour. Pourriez-vous s'il vous plaît mettre à jour votre avis avec l'ID de ticket que vous avez reçu de notre service client ? Nous vérifierons votre demande et vous fournirons une assistance supplémentaire. Merci. -Neo - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 13448536, 4 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 14997599, 4 yıl önceFor the past few days/weeks this addon has made browsing a painful experience.
Everything slows down to a crawl in random intervals. The addon says that I am not logged in but even after I log in (and I get a message that I have successfully logged in), it keeps saying that I am not logged in. Changing servers also does not work because the addon is unable to retrieve server list.
I have been reinstalling the addon several times every day, which helps for a while but sooner or later it breaks again. I have also cleared cookies between reinstalls, as suggested by the "developer" but, unsurprisingly, this did not help either. Firefox is always up-to-date and I am not using any addons that might interfere with a VPN addon.
Similar behavior has been reported by other users and the only "solutions" provided by the "developer" are to reinstall addon, clear cookies or reinstall Firefox. They are either incapable or unwilling to fix the actual underlying problem with the addon. Instead, they try to shift the responsibility to the user. The amount of users reporting these issues is indicative that this is not an isolated user issue but rather a programming issue.
To other users: If you value your time and mental health then steer away from NordVPN firefox addon.
To the "developer": If your addon requires daily reinstall while multitudes of users are experiencing the same problems, then there is clearly something wrong with your addon. Don't bother responding that I should try this or that, I have already tried it all many times. Instead, do your job and fix the addon!
PS: I am also using the Chrome extension and it has been working well so far. Quite a stark contrast to the Firefox addon. - 5 üzerinden 1 puanyazan: CheezyBurrito, 4 yıl önceCompletely useless with the issues around the login loop. Yes I've disabled all other extensions and plugins, yes I've cleared the cache, yes I've been to see the holy monk in the temple at the top of mount Wasteyourtime. The extension simply doesn't work and until it does, it deserves 1 star.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello. Sorry to hear about the issues you've had with our extension and thank you for providing the steps you've tried. Could you also tell us if you tried reinstalling our extension? If so, please try reaching out to our customer support team at support.nordvpn.com and we'll check on what else might help you out. -L.L. - 5 üzerinden 1 puanyazan: harry, 4 yıl önceTerrible buggy add-on that I have to keep deleting and reinstalling.
No I don't want to contact customer support, just fix the add-on, there's obviously some major issues with it. - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 15563600, 4 yıl önceCleared cache and cookies. reinstalled plugin, but still gets stuck in a login loop. Thanks for nothing NordVPN. This should have definitely been found by tests, before making a release... Not happy.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello. It may be that there are interfering plugins installed on your browser that are causing this issue. Please contact us at support.nordvpn.com for further assistance. -Drea - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 16923516, 4 yıl önceSame issue that has been reported repeatedly here. It logs me out and now it won't even log me back in, despite the fact that I do the process and it takes my credentials but after saying I'm logged in I'm still not connected and when I open the extension it asks me to log in again. Really annoying.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello. It may be that there are interfering plugins installed on your browser that are causing the NordVPN plugin to act out. Please contact us at support.nordvpn.com for further assistance. -Drea - 5 üzerinden 1 puanyazan: FFUsr009, 4 yıl önceThis used to work but now it sometimes lets you login and other times it never logins. I keep entering my password and username and it says login successfully but when I click on the icon it is asking me to login again.
Please fix this, contacting support doesnt work, there is something wrong with the extensionGeliştiricinin yanıtı
gönderilme: 4 yıl önceHello! Please try clearing the cache and cookies of your browser fully and only then reinstalling the extension. If the issue persists, please contact our support team at support.nordvpn.com and we'll assist right away! -Neo - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 16892653, 4 yıl önceDear Nord,
Still having issues with your latest version. With a fresh install, it will work exactly once before returning to the good old login loop.
Will you ever update with a fixed version?
PS: Pls do not ask me to contact your support if you don't actually have anything to fix the problem. I've already checked with your support multiple times and nothing has worked so far. The best advice was from an another review, which was to rollback to an earlier version.Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello. We're sure it can be resolved by a quick chat with our customer support team at support.nordvpn.com. NordVPN’s team is ready to help you 24/7. -Neo - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 14300204, 4 yıl önceYall really suck at making working extensions
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello. If you’re experiencing an issue with our VPN browser extension, do not hesitate to contact our customer support team. Our team is ready to help you 24/7 at support.nordvpn.com. -A.S. - 5 üzerinden 1 puanyazan: Rak01, 4 yıl önceInstalled the extension and gave it permission to run in private browsing. Logged into my account but when I click on the icon it still says "Log into your account". Tried again once, twice, but same story. The extension won't log me in.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello there! Have you tried reinstalling the extension? In case that didn't help, there may be another plug-in installed that's interfering with the NordVPN extension. For assistance with the latter, please contact us at support.nordvpn.com. We're available 24/7! -Drea - 5 üzerinden 1 puanyazan: Johnny1413, 4 yıl önce
- 5 üzerinden 1 puanyazan: PhunkyBob, 4 yıl önceEvery few days, the plugin display the icon that I'm logged in and connected, but when I check my IP, I'm not. Neat, I'm naked witout knowing it!
If I try to log in, it pops up "You are logged in" but when I want to connect to a server it says "please log in". The only ways to exit from this infinite loop is to uninstall the plugin, clear cache and re-install the plugin. What a waste of time....
Support says to contact the chat. Chat is a bot and says to contact support. Infinite loop, again.
The server accuracy is really poor.
When I connect to the "France" server, websites think I'm somewhere else.
Since there is very few IP adress with this plugin, I have captcha on almost every secured websites.Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello. We're sorry to hear about your experience with our service! Could you give our support team another chance? You may reach them via live chat at support.nordvpn.com or support@nordvpn.com email address. To get connected to an agent right away make sure to ask for a 'live agent' when you are connected to the bot. We'd love to help you out on these issues resolve after further investigation! -G.M.