Surfshark VPN Extension incelemeleri
Surfshark VPN Extension geliştiren: Surfshark
285 inceleme
- 5 üzerinden 1 puanyazan: APX, 2 yıl önceTo be honest, compared with the nordvpn extension, this extension is just junk. Very unstable proxy performance.
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHello there! We're sorry for the inconvenience that you have encountered. It would be great if you could contact our support team via live chat or email at support@surfshark.com, so they could check further on the issues that you have encountered. - 5 üzerinden 1 puanyazan: Alfado, 2 yıl önceAbsolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at miles@surfshark.com so we can investigate your case in a personal manner? - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 18105820, 2 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17692527, 2 yıl önce
- 5 üzerinden 1 puanyazan: lostprophet, 2 yıl önceit simply doesnt work. it works at the beginning of the connection for 1-2 minutes then it stop. useless
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHey there! We're sorry to hear you had to run into this connection issue. Our team would be glad to help you out. Could you reach out to them via email at support@surfshark.com? Thank you! - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 18037445, 2 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 16127288, 2 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 11344374, 2 yıl önceЭта хрень не работает на территории России
Geliştiricinin yanıtı
gönderilme: 2 yıl önceПривет! Мы приносим свои извинения за причиненные неудобства, не могли бы Вы связаться с нами по адресу support@surfshark.com. Наша команда с радостью поможет Вам. - 5 üzerinden 1 puanyazan: Aleksander_W, 2 yıl önceWaste of time, it doesn't work, after enabling browser is not able to connect to any host.
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHey, Aleksander! We're sorry to hear you had to encounter this issue. We would truly love to help you out therefore if you could please reach out to us at support@surfsark.com. Thank you! - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 14699268, 2 yıl önceДля запуска требует создать учётную заппись!
Geliştiricinin yanıtı
gönderilme: 2 yıl önceПривет! Нам очень жаль, что у Вас возникли эти проблемы. Если Вы обратились в нашу службу поддержки по электронной почте, то ожидайте ответа в течение нескольких часов. Кроме того, Вы можете сразу же связаться с ними через Live Chat на нашем сайте, поэтому, пожалуйста, попробуйте это сделать. - 5 üzerinden 1 puanyazan: liroken646, 2 yıl önceWhen i click in "create account" doesn't seem to have a free option so... #Trash.
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHey there. Thank you for your feedback! We deeply care about providing our customers with the best VPN servers, however, that comes with a cost to operate and maintain Surfshark. - 5 üzerinden 1 puanyazan: Dmitry Vladimirovich, 2 yıl önceНе работает! Нет подключения ни к одной стране!
Подключиться повторно для сохранения защиты
Если вы недавно сменили пароль или включили двухфакторную аутентификацию, выполните вход повторно.
Если вы недавно создали новые учетные данные вручную, подключитесь заново к любому местоположению VPN.
Если срок действия вашей подписки истек, откройте order.surfshark.com для ее повторной активации.
Если вам нужна помощь, вы всегда можете обратиться в нашу дружелюбную службу поддержки здесь.Geliştiricinin yanıtı
gönderilme: 2 yıl önceПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17700114, 2 yıl öncefake connection, not even the DNS servers can be connected when this add-on say it is connected.
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - 5 üzerinden 1 puanyazan: CDzun, 2 yıl önceCannot connect to any server what the point of this useless add-on?
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHello! Thank you for your review, we are sorry to hear that you've experienced connection issues, but we're certain that our Customer Success team could help you resolve them. Please reach out to support@surfshark.com or via the Live Chat option on our website with more details! Geliştiricinin yanıtı
gönderilme: 2 yıl önceHey there! We're sorry to hear that your experience has not been a good one. It'd be great if you could reach out to our customer support via live chats or write us an email at support@surfshark.com with more details on the issues you have experienced with Surfshark!- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 12141553, 2 yıl önceJust stopped working, as lots of other reviews said. Can't connect to any proxy. For two months now. Not fixed.
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHi there! I'm sorry to hear that you're having connection issues with Surfshark, however, our friendly support team would be more than happy to help!
Could you contact us at support@surfshark.com or via live chat? - 5 üzerinden 1 puanyazan: bugazz, 2 yıl önceNot working after latest firefox update. just cant connect to any of server
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHey! I am sorry for this inconvenience you are having 😥 Could you please email our Customer Support at support@surfshark.com so we could troubleshoot this problem and set up everything for you correctly? - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17935028, 2 yıl önceso far it is a complete ripe off, windows install does not work at all!
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at support@surfshark.com? We would be glad to investigate this issue with you! - 5 üzerinden 1 puanyazan: ArtsyLinda, 2 yıl önceIt is just not working at all now. Was super slow before.
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have! - 5 üzerinden 1 puanyazan: adasfasf, 2 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17910097, 2 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17125552, 2 yıl önceAfter about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.Geliştiricinin yanıtı
gönderilme: 2 yıl önceHey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally! - 5 üzerinden 1 puanyazan: Iaroslav Stanko, 2 yıl önceВзали дениги за два года, но перестало всё работать !!!
Geliştiricinin yanıtı
gönderilme: 2 yıl önceЗдравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам! - 5 üzerinden 1 puanyazan: RastaKen, 2 yıl öncethe "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
I think there is a bug in firefox extensionsGeliştiricinin yanıtı
gönderilme: 2 yıl önceHey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out! - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17870811, 2 yıl önceit simply doesn't work, can't log in
Geliştiricinin yanıtı
gönderilme: 2 yıl önceHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!