Surfshark VPN Extension incelemeleri
Surfshark VPN Extension geliştiren: Surfshark
284 inceleme
Geliştiricinin yanıtı
gönderilme: 3 yıl önceHey there! While we are a not free service, our subscriptions are quite affordable! We also offer a 30-day money-back guarantee in case the VPN does not work for you. 🤗- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17578299, 3 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 16928150, 3 yıl önceIn the first 5 minutes of submitting my credit card, I began to have problems with your service! Not able to connect with the server and communicating with me i German and I speak English! marian moore
Geliştiricinin yanıtı
gönderilme: 3 yıl önceHello Marian! Thank you for your feedback! I'm sure our customer success agents could help you solve the connection problem, so it could establish a connection within seconds! You can reach out to them via support@surfshark.com! - 5 üzerinden 1 puanyazan: Payam, 3 yıl önce
Geliştiricinin yanıtı
gönderilme: 3 yıl önceHey there! Our service is definitely not free, however, we do offer a free trial! If you'd like to know more, don't hesitate to get in touch with our lovely Customer Success team at support@surfshark.com!- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 16365290, 3 yıl önceAfter installing Surfshark it seemed to work perfectly until, using various DNS leak test tools I checked it out. Although Surfshark showed the connection to be secured ALL DNS leak tests revealed my true isp. I was not protected at all. A BIG wake up call. I am willing to concede that perhaps there is some peculiarity to my system but I urge, in the light of my experience, regularly PERFORM A DNS LEAK TEST before going further.
I have uninstalled the extension and rely on my paid desktop Surfshark subscription.Geliştiricinin yanıtı
gönderilme: 3 yıl önceHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17515672, 3 yıl önceDoes not work if other VPN extension are installed. Poor programming I guess as other VPN extensions don't have a problem with Surfshark.
Geliştiricinin yanıtı
gönderilme: 3 yıl önceHey there! We appreciate the feedback. Indeed, other services might interfere with Surfshark and that could interrupt the connection. Let us know if there's anything we can do to help! - 5 üzerinden 1 puanyazan: Phil, 3 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17507007, 3 yıl önce
- 5 üzerinden 1 puanyazan: Panmilios, 3 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 15994457, 3 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17496764, 3 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17483102, 3 yıl önce
Geliştiricinin yanıtı
gönderilme: 3 yıl önceHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to our Customer Success team via Live chat support or at support@surfshark.com? Our team will gladly help you out!Geliştiricinin yanıtı
gönderilme: 3 yıl önceHi there! Thank you for your feedback! Our trial works in the sense that you purchase a subscription first, but can apply for a refund 30 days within the purchase date.- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17416291, 3 yıl öncerequires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.
Geliştiricinin yanıtı
gönderilme: 3 yıl önceHello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting! - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 13050918, 3 yıl önceConstantly disconnects.. and when connected the speed is pathetic.
Geliştiricinin yanıtı
gönderilme: 3 yıl önceHello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈 - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 15275827, 3 yıl önce
- 5 üzerinden 1 puanyazan: Rosalind H, 3 yıl önce
Geliştiricinin yanıtı
gönderilme: 3 yıl önceHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!Geliştiricinin yanıtı
gönderilme: 3 yıl önceHello! Sorry to hear that you experienced issues when trying to download Surfshark. I am sure our awesome customer success team can help you out. Could you get in touch with them via Live Chat support or at support@surfshark.com? Thanks 🦈- 5 üzerinden 1 puanyazan: Alone, 3 yıl önceЗаплатил кучу бабла за платный VPN что бы он работал хуже бесплатного Browsec. На первый взгляд все отлично, НО стоит поработать 5-10м и VPN просто отказывается что либо грузить, после чего и вовсе вылетает и долгое время не может подключиться к серверам.
Geliştiricinin yanıtı
gönderilme: 3 yıl önceПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈 - 5 üzerinden 1 puanyazan: kuni, 3 yıl önceIn my experience, it's a great VPN. However, it leaks my DNS and completely breaks webRTC support. (i.e. for google meet, discord), also it has a "proxy connection error" all the time.
Geliştiricinin yanıtı
gönderilme: 3 yıl önceHey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at support@surfshark.com? Thanks! Geliştiricinin yanıtı
gönderilme: 3 yıl önceHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17338944, 3 yıl önceDear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!
Geliştiricinin yanıtı
gönderilme: 3 yıl önceHi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at support@surfshark.com? Thank you!