Відгуки для Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping автор Rakuten
Відгук від Macrus
Оцінка 2 з 5
від Macrus, 2 роки томуWhen it works correctly it's fine. However it has two very annoying features, both of which could be solved by just giving us the option for which kind of notifications to allow.
1. When I'm shopping on a site that does not have cash back through rakuten, it gives a popup saying that. I don't want negative advertising against a site that I'm already shopping at. I'm never going to choose Rakuten over Chewy or REI. Those notifications just come across as petty and dumb.
2. EVERY TIME I get a notification that the same item is cheaper on another site, the item it takes me to is not actually the same. Just wildly different items that it seems to think are the same thing, so naturally the prices are going to be different.
1. When I'm shopping on a site that does not have cash back through rakuten, it gives a popup saying that. I don't want negative advertising against a site that I'm already shopping at. I'm never going to choose Rakuten over Chewy or REI. Those notifications just come across as petty and dumb.
2. EVERY TIME I get a notification that the same item is cheaper on another site, the item it takes me to is not actually the same. Just wildly different items that it seems to think are the same thing, so naturally the prices are going to be different.
Відповідь розробника
оприлюднено 2 роки томуThank you so much for this feedback. We pop up reminders on websites like Chewy and others that don't currently partner with us to suggest similar merchants that currently offer Cash Back. For the item suggestion feature, the data provided to us by the stores can occasionally get out of sync. We rely on our partnered merchants to provide the most current pricing and product information for the item suggestion feature of our Cash Back Button extension. We'll work to improve both of these features in future updates and releases to our Cash Back Button extension.
904 відгуки
- Оцінка 1 з 5від Yakedo, 22 дні тому
- Оцінка 1 з 5від Користувач Firefox 18488372, 2 місяці томуInstalled and two out of two purchases did not track. Simply doesn't work. Contacted Rakuten and received the generic "we will reach out" response. Hard to believe there is something worse than their normal tracking. So not only is this add on extremely intrusive with pop ups it doesn't work.
Reply to developer response: How exactly will you "review this" other than to say we'll reach out to the merchant and if they didn't track it then it is the users fault? Fact is there are better cash back sites that actually have relationships with merchants rather than Rakuten's "oh well, it's your fault" response.Відповідь розробника
оприлюднено 2 місяці томуWe are happy to review this for you. Please email our team at socialhelp@rakuten.com. - Оцінка 1 з 5від Користувач Firefox 19585460, 5 місяців томуIt doesn't work on Firefox. I can only use Chrome
Відповідь розробника
оприлюднено 5 місяців томуYou can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com - Оцінка 5 з 5від Arib, 5 місяців тому
- Оцінка 5 з 5від Користувач Firefox 19006624, 10 місяців тому
- Оцінка 5 з 5від Ann, 10 місяців тому
- Оцінка 1 з 5від Користувач Firefox 19026091, 10 місяців томуThis used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Відповідь розробника
оприлюднено 10 місяців томуIf you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - Оцінка 5 з 5від Користувач Firefox 16761587, 10 місяців тому
- Оцінка 1 з 5від Користувач Firefox 16471973, рік томуIt said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Відповідь розробника
оприлюднено рік томуOh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - Оцінка 5 з 5від Користувач Firefox 17377984, рік тому
- Оцінка 5 з 5від Користувач Firefox 18971339, рік тому
- Оцінка 4 з 5від Користувач Firefox 17059814, рік тому
- Оцінка 5 з 5від Користувач Firefox 15687146, рік тому
- Оцінка 5 з 5від Користувач Firefox 18903820, рік тому
- Оцінка 1 з 5від Користувач Firefox 18849742, рік тому
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- Оцінка 5 з 5від Користувач Firefox 18872538, рік тому