Відгуки для NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault автор NordVPN
153 відгуки
- Оцінка 1 з 5від Rainkeltoia, рік томуExtension is utterly broken - freezes Firefox and stops it from sending data, then the extension crashes. Support is a joke, asks for logs and doesn't read them, blaming the browser. This is the most recent update to the extension, it used to work just fine. It appears to have not undergone testing prior to release.
Відповідь розробника
оприлюднено рік томуHello Rainkeltoia,
I’m really sorry to hear about the issues you've been facing with our extension causing Firefox to freeze and crash. This is certainly not the level of quality we aim to deliver. Thank you for taking the time to send us the logs. I want to assure you that we do review all logs submitted to us; however, identifying and resolving software conflicts can sometimes be complex and with limited outcomes.
We are committed to improving the extension and ensuring it functions as smoothly as it did before. Our development team is working on these problems and we appreciate your patience as we sort this out. - Very disappointed. Thought latest up-date would solve the obvious issues. Terrible problems with different editions, change to latest and then find it hasn't removed all the old version's files which makes it an actual drawback compared to Firefox, etc. Not clear how to up-date info - saves far too much, too often. Master password should have option to stay open until session ends. After NordVPN I was looking forward to using this .
- Оцінка 1 з 5від Користувач Firefox 18204462, рік тому
- Once again, an update makes this even worse. Conflicts with the standalone app, but at least the standalone USED to use Windows Hello as login option. No longer. Why they insist on fannying around and launching untested updates that make the user experience worse defeats me.
Beware!!
Update: the app now prevents log-in because it flags ITSELF as a phishing threat.
That's it. Had enough and switching to Norton. At least their products, y'know, "actually work"Відповідь розробника
оприлюднено рік томуHello TimT,
Thank you for sharing your concerns, and I'm truly sorry to hear about the difficulties you've experienced with our updates and the Windows Hello feature. We definitely don’t want to make things more cumbersome for you.
It seems there might have been some confusion with the app versions. Our standalone extension does support Windows Hello as a login option, and it operates independently from the desktop app. If you’re encountering issues with this feature or if it’s not appearing as an option, we’d like to look into this.
Regarding the app flagging itself as a phishing threat, this sounds quite unusual, and we take such reports seriously. Could you provide more details about what you were doing when this happened?
If you’d like to discuss these issues in detail, please email us at support@nordpass.com. We’re eager to restore your confidence in our products and ensure a smoother experience. - Оцінка 1 з 5від Користувач Firefox 18327294, рік томуThe worst thing EVER
robbed from them because I paid to use a system that I cannot use - Оцінка 1 з 5від Користувач Firefox 18308635, рік томуCopy Paste in Nordpass extension no longer works with Firefox. Customer service instructs to install Nordpass Desktop version and extension without guidance which extension to choose. Re-ask NordPass without success. So installed NordPass Extension (app-version) - doesn't provide any copy/paste support, only autofill (which fairly often fails to fill-in properly). In all, a very clumsy password manager to use. User interface not on par with competitors.
Відповідь розробника
оприлюднено рік томуHello, user 18308635,
Thank you for taking the time to share your feedback, and I’m sorry to hear about the troubles you’ve experienced with the copy-paste feature in the NordPass extension. We're aware of this issue and our team is already working on a fix for the next release. 🛠️
We are also constantly working on improving our user interface and autofill capabilities, aiming to make NordPass user-friendly and efficient. Could you specify what aspects of the interface you find less intuitive or any particular areas where you feel improvements are needed? Your insights would be incredibly helpful for our development team.
Thank you again for your feedback! - Meno di una stella non si può. Estensione terribile. Ok che firefox non sarà il browser più usato, ma fare un estensione decente sarebbe il mimino. Non copia più dai campi. Sistematicamente richiede la pass principale per accedere. Non si può distribuire una estensione che non funziona e con così tanti problemi. Il bello è che ho acquistato l'abbonamento a nordpass, mai più rinnovo.
- Оцінка 1 з 5від Marlon_Rando, рік тому
- Оцінка 1 з 5від Користувач Firefox 13529328, рік томуCopy Button dosent work anymore. Pls Fix
edit: 12 Days later still dosent work and support says still "try to reinstall it" - Оцінка 1 з 5від JebusCrisco, рік томуThe copy/paste functionality is no longer working in this extension. I contacted support and they kept asking for a screenshot. How do I send a screenshot of blank text? I could not get them to understand. Doing a brief search shows this is a known issue.
- instructions did not clearly advise that account password is separate to master passwords which you then later requested. I has input what I wanted as master in as account password and hence have a much less strong master password. POOR INSTRUCTIONS !!!!.
Cant see Nordpass on my screen - no idea where this has been placed
You seem to assume that all users are 100% tech savy - that is VERY POOR approach - Оцінка 1 з 5від Користувач Firefox 18278672, рік томуSite extremely difficult to navigate, don't even know if the download/instillation was sucessful
- Оцінка 1 з 5від Martin Barr-David, рік томуNot auto filling my username & password in Firefox from the NordPass software.
- Оцінка 1 з 5від Користувач Firefox 18273813, рік томуWorst software I have ever used. Extension keeps locking me out of my account on multiple computers. Have had ongoing email trail with tech support - makes no difference. Chrome browser extension just as bad. My advice is to avoid this software at all cost.
- Оцінка 1 з 5від Користувач Firefox 5601781, рік тому
- Оцінка 1 з 5від Користувач Firefox 16720246, рік томуmy password box is gone, keep getting only a white blank rectangle shape with no way to close it. Just tried to download it (password safe), apparently you guys can't do that either. Who DOES have my passwords now?
- Оцінка 1 з 5від Користувач Firefox 17693033, рік томуcant delete old passwords-doesn't always properly store updated passwords and buggy. Sometimes it work sometimes it doesn't. Look elsewhere for a more refined and reliable password saver.
- Оцінка 1 з 5від Користувач Firefox 18182855, 2 роки тому