Відгуки для NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox автор NordVPN
613 відгуків
- Оцінка 1 з 5від huub66, 4 роки томуneeds re-installation all the time to be able to log in and reconnect. Was working fine in the early days but last year very unstable and actually quite useless.
Відповідь розробника
оприлюднено 4 роки томуHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Оцінка 1 з 5від Sekorhex, 4 роки томуLeider kann man sich nicht mehr in das Addon einloggen mit seinem Account.
Відповідь розробника
оприлюднено 4 роки томуHallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo - Оцінка 1 з 5від ec78b308, 4 роки томуI'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.
Відповідь розробника
оприлюднено 4 роки томуHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Оцінка 1 з 5від Meffa, 4 роки томуLogs you out without any reason, then asks for login and fails to do it correctly. Requires re-installation, and only after it finally works. I have only 4 other add-ons, which are some of the most popular on Firefox, all of them I basically mandatory for most users. So that dumb excuse from NordVPN developers, that it is not their fault, it is some bad bad third-party add-on interfere with theirs, is kinda funny in that case. There is no bad interference and even if there is, it is your badly written code cause this problem. Happens way too often, so I've cancelled subscription.
Відповідь розробника
оприлюднено 4 роки томуHello Meffa. We're sorry to hear about your extreme dissatisfaction with our service and, if you ever reconsider and decide to give us a second chance, you're always welcome at support.nordvpn.com! -Drea - Оцінка 1 з 5від Користувач Firefox 16967733, 4 роки томуAdd-on not working (same issue as many other users). Works only once, when you remove and reinstall the add-on but the add-on immediately gets stuck again. Firefox is my main browser, so I have to cancel my subscription...
Відповідь розробника
оприлюднено 4 роки томуHello. We're sorry to hear about the trouble. Please contact our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - Оцінка 1 з 5від 12345678987654321, 4 роки томуExtension is broken guys. Can't login, can't logout once logged in, and so you can't change anything. Everything works only a single time once you uninstall/reinstall the extension. But once you log in and make your selections, it reverts to its broken state the next time you start the Firefox browser.
NordVPN, you need to spend less on ads and more on development, because ultimately it's the users who will determine whether or not to keep using (ie. $$$PAYING FOR$$$) your service.Відповідь розробника
оприлюднено 4 роки томуHello. We're sorry to hear about your experience while using our browser extension. It would be best if you contacted our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - Оцінка 1 з 5від mon, 4 роки томуIt's useless, I'm tired of re-installing the add-on every time I need to use VPN, this problem been there for months. I will not continue my subscription, better use Mozilla VPN from now on
Відповідь розробника
оприлюднено 4 роки томуHello. It would be great if you could specify the exact issue you experienced with our VPN extension. It will help us improve it in the future. -Neo - Оцінка 1 з 5від YYYOOOWOWOWOWO, 4 роки тому
- Оцінка 1 з 5від icefox, 4 роки томуCan not select server after login, I'm glad I cancelled my recurring subscription as it seems your developers can't even do a simple job right
Відповідь розробника
оприлюднено 4 роки томуHello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S. - Оцінка 1 з 5від Користувач Firefox 16963958, 4 роки томуTotally unreliable. Stops working frequently. Restarting doesn't fix it.
Відповідь розробника
оприлюднено 4 роки томуHello. Please try reinstalling the extension instead and check if it makes any changes. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com to get it sorted at any time. -A.S. Відповідь розробника
оприлюднено 4 роки томуHello. Our service is subscription based so yes, you need to purchase a subscription to create an account with us and with that you would be able to log in to our services. If you need any help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/. -R.L.- Оцінка 1 з 5від Користувач Firefox 16958380, 4 роки томуAfter reinstalling the add-on, the icon disappeared on the task bar and never show up again. Other add-ons are showing okay. Installing another new add-on is okay so I guess it's the Add-on problem.
Toggling to enable/unable the add-on or reinstalling is not fixing the issue.
Have no idea how to use it at this moment.Відповідь розробника
оприлюднено 4 роки томуHello. Please contact us at support.nordvpn.com so we could take a better look at what could possibly be causing this issue to occur. We're happy to help 24/7! -Drea - Оцінка 1 з 5від JamesL, 4 роки томуHere we go again with the problems. It tells me to log in. I log in and it gives me the message that I have successfully logged in, but then it still tells me to log in. I have uninstalled and reinstalled it multiple times (which is something that I should not need to continuously do), and tried logging in multiple times after each reinstall. What is the problem here NORD???????
This seriously makes me question the security and reliability of your VPN that I subscribe to.
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Old Problem - Today it will no longer allow me to log in. It doesn't even give me the option. When I click on the settings it then gives me the option to log out, but also will not work. It was working great until today. Something has happened and needs to be corrected.
I received a message asking that I reinstall Nord. I had already tried that multiple times, however today it started working again. Who knows what was going on, but it seems to be ok now.
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оприлюднено 4 роки томуHello. Please try reinstalling the extension to fix this issue. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com at your earliest convenience to get this sorted out. - A.V. Відповідь розробника
оприлюднено 4 роки томуHello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.V.- Оцінка 1 з 5від Brendael, 4 роки томуDO NOT TRUST THIS ADD ON!
You just can't trust this add on. The icon shows you're connected but it randomly disconnects in the background so you think you're going through the VPN but you aren't. This is even worse than it just not working. Tried uninstalling and reinstalling but it still doesn't connect.Відповідь розробника
оприлюднено 4 роки томуHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Оцінка 1 з 5від Користувач Firefox 16954669, 4 роки томуJust not WORKING, the connection is so slow and can freeze for 10 seconds.. (the plugin worked well on chrome btw), my VPN is not usable currently and I will be forced to cancel my subscription if this problem is not fixed.
Відповідь розробника
оприлюднено 4 роки томуHello. Please try reinstalling the extension or check if the issue persists on a fresh browser installation. If the issue is still there after that, please contact our support team via live chat at https://support.nordvpn.com/ for further help. -R.L. - Оцінка 1 з 5від Користувач Firefox 16952517, 4 роки томуHas gotten really flakey for about the last year w/ Firefox on Win10. Android version has some issues too hanging but its a lot better than the windows version. Nord's customer support solution is to use their whole computer VPN and not the FF plugin. I can't do that. Not very fast either.
Відповідь розробника
оприлюднено 4 роки томуHello! Please make sure to contact us via Twitter DMs @NordVPN chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo Відповідь розробника
оприлюднено 4 роки томуHello. If you're facing trouble with our extension, please try reinstalling it. If the issue persists, contact us directly via support.nordvpn.com - A.V.- Оцінка 1 з 5від wz1m, 4 роки томуYour add on does not work. I log in, and it confirms I logged in. No access to the add-on. I've tried re-downloading and it doesn't work. Your app is broken. I paid you 300 dollars for the year. FIX IT! I will not be buying your vpn in the future. It's been almost a month
Відповідь розробника
оприлюднено 4 роки томуHello. We're sorry to hear about the trouble. Please try reinstalling/updating your browser. If the issue persist, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M. - Оцінка 1 з 5від Sitech, 4 роки тому
- Оцінка 1 з 5від korefuji, 4 роки томуReally poor app, breaks all the time. Have to uninstall and reinstall frequently, clear cache all the time. It's really really poor
Відповідь розробника
оприлюднено 4 роки томуHello. We're sorry to hear about your experience while using our browser extension. Please contact us directly via support.nordvpn.com or @nordvpn on Twitter to get this situation checked out and get the issue fixed in no time! Our team is available 24/7. -A.S. - Оцінка 1 з 5від Mikul, 4 роки томуThis version doesn't allow me to log in. Hitting the login button bring up a popup that takes 30s to load. After entering my credentials it tells me that I have logged in, but I cannot select any countries to log in from as it says that I am not logged in.
Відповідь розробника
оприлюднено 4 роки томуHello. We're sorry to hear about the trouble! Please try reinstalling our extension. If the issue persists, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M. - Оцінка 1 з 5від Користувач Firefox 16945858, 4 роки томуthis is very stupid like most people we paid for a service that cant even be fulfilled you offer a broken false advertised extension not only does is stop working randomly when it does good luck trying to log back in because i guess no one cares anymore at the nord team because these login issues have been here for a long time. I would recommend finding a company that actually cares what they put out.
edit 3/26/22 at random time it just stops working. Websites refuse to connect when using the vpn for indiscriminate amount of times. Doesn't happen every hour but often enough to be a pain. Still don't know how this is an issue i will be going to a different vpn after this subscription is over.Відповідь розробника
оприлюднено 4 роки томуHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Оцінка 1 з 5від Користувач Firefox 15083816, 4 роки томуEvery time it logs you out, you have to uninstall the addon and reinstall it to log back in again. If you don't it won't work. Please fix this NordVPN.
Відповідь розробника
оприлюднено 4 роки томуHello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions of requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN. - Оцінка 1 з 5від Користувач Firefox 16945079, 4 роки томуgeen ster waardig, kan niet inloggen. Nord VPN is zo wie zo ellende.
Відповідь розробника
оприлюднено 4 роки томуHallo. Neem contact op met onze klantenondersteuning, zodat zij het probleem nader kunnen bekijken. We helpen u graag om dit probleem op te lossen. Ons team is 24/7 online op support.nordvpn.com. -Neo