Відгуки для NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox автор NordVPN
613 відгуків
- Оцінка 1 з 5від Користувач Firefox 13471280, 6 років тому
Відповідь розробника
оприлюднено 6 років томуHello. It would be best if you'd contact our customers' support team while specifying the exact issue that you have experienced, for them to provide you with assistance on its resolve. You may reach our team out at support.nord-help.com.- Оцінка 1 з 5від Користувач Firefox 15106842, 6 років томуAwful! Sometimes you can't log in, sometimes you can't select a country, sometimes it just doesn't work. Also, since last week the addon has become very slow, I can't even watch Youtube through it. The desktop version works fine, so it's a problem of Chrome and Firefox addons.
Відповідь розробника
оприлюднено 6 років томуHello. Everything appears to be working as intended on our end. Hence, we'd highly advise you on contacting our customers' support team, for them to check what could be causing the malfunction that you are currently experiencing and provide you with assistance on the issue's resolve. You may reach our team out at support.nordvpn.com. - Оцінка 1 з 5від Користувач Firefox 14969231, 6 років томуThought it was meant to be a free add-on for firefox but when you click to register you are than presented with a page from NordVPN wanting payment. Slightly confused. Is it Free or Paid?
Відповідь розробника
оприлюднено 6 років томуHello. Our service is paid, and you would need to have an active subscription in order to benefit from it. - Оцінка 1 з 5від Користувач Firefox 15088266, 6 років томуI thought this might be an easier option than having to change the firefox settings each time the server was changed- by Nord VPN I must add- BUT this is just an annoyance. Have to login to the addon every.single.time.the.browser.is.opened.
Does it remember login and password? NO!
Is it excruciatingly slow to allow the login? YES!
Does it drop out regularly? YES!
Does it automatically reconnect? NO!
This couldn't be less user-friendly if it tried. In fact I've created a firefox account just to voice this opinion, which is how much it's annoying me. SORT IT OUT NORD VPN!!!!!Відповідь розробника
оприлюднено 6 років томуHello. Apologies for any inconveniences. However, everything appears to be working as intended on our end. Could you please drop a DM to our support team, for them to check what could be causing the issues that you're currently experiencing and provide you with assistance on their resolve? Our team is available 24/7 at support.nordvpn.com. - Оцінка 1 з 5від Користувач Firefox 15072746, 6 років тому
- Оцінка 1 з 5від Користувач Firefox 15028440, 6 років тому
- Оцінка 1 з 5від Користувач Firefox 13771877, 6 років томуI suggest you avoid NordVPN since it has serious security issues. By default it does not block network traffic when the connection to their server is dropped which leads to leak of your traffic. It can be turned on but the issue is that it is not default. Also in default, it does not change your DNS servers, which has the similar issue as above. Thus in default settings, it is as insecure as if you were not using any VPN at all (since you cannot forsee the connection drops to their servers). Second, even if you change the settings, there is no guarantee that this will stay so, updates or you yourself can delete the configuration without realizing what you have done and then go on browsing thinking that your security is tight but it is not. Any security product that is provided with such lax default configuration is a bad product. Lastly, they could not explain the protocol difference or how to determine what protocol is used when connecting to their servers as opposed to other solutions which also provide network traffic blocking and dns by default.
To update based on the request from the developper. Your customer support effectively said that you do not care what the default settings are since users can change it, again, this is the problem in itself. And again, you claim a secure privacy oriented product, this has to reflect also in its default settings. Without kill switch on, any vpn for security and privacy purposes is almost completely useless, the same goes for DNS.Відповідь розробника
оприлюднено 6 років томуHello. As we may see, you've most likely contacted our customers' support team already. Hence, we'd ask you to update your review with the Ticket ID that you have received, for us to check how was your inquiry handled and provide you with detailed answers to any of your questions. If you have not reached our team, however, please do so at support.nordvpn.com. - Оцінка 1 з 5від Користувач Firefox 14544602, 6 років тому
- Оцінка 1 з 5від Користувач Firefox 15012537, 6 років томуIs there any new update? It keeps getting disconnected, really annoying. Please check what's wrong and make it stable and improve it. Windows desktop application is working fine for me, this proxy extension should be repaired/updated.
Відповідь розробника
оприлюднено 6 років томуHello. The issue itself is related to the browser's update. Hence, we'd advise you on downgrading it to 66. version to see whether the issue persists afterward, while we are working on a fix. Apologies for any inconveniences. - Оцінка 1 з 5від Користувач Firefox 13002172, 6 років томуthe extension crashes every time in private mode (ff 67.0)
Відповідь розробника
оприлюднено 6 років томуHello. Do try downgrading the Firefox browser itself to 66. to see whether the issue persists afterward. Apologies for any inconveniences. - Оцінка 1 з 5від Користувач Firefox 15001526, 6 років томуDiferente do programa que funciona perfeitamente, esta extensão é um fiasco infelizmente! Por muitas vezes voce é desconectado e fica pedindo pra logar novamente. Uma pena que seja tão ruim. Vamos aguardar futuros updates deste addon mas HOJE (dia 23/05/19) não recomendo o uso. É pedir para ter dores de cabeça pois fica caindo toda hora a conexão...
Відповідь розробника
оприлюднено 6 років томуHello. We are aware of the issue and are working on a fix. However, in the meantime, we'd advise you on downgrading the Firefox's version to 66. to see whether the issue persists. Apologies for any inconveniences. - Оцінка 1 з 5від akahurous, 6 років томуWorst coded extension ever. Sometimes the GUI thinks you're disconnected despite you're connected, so you need to relog each time you use your browser. Same problem on the extension from the same company for other browsers.
Sometimes says you're connected to a VPN server despite you're not : big security issue. - Оцінка 1 з 5від Користувач Firefox 14986491, 6 років тому
- Оцінка 1 з 5від Користувач Firefox 6952894, 6 років томуThis addon does not remember the authorization. After restarting Firefox I enter the login and password again.
Відповідь розробника
оприлюднено 6 років томуHello. It would be best if you'd contact our customers' support team, for them to check what could be causing the issue and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - Оцінка 1 з 5від Користувач Firefox 14788312, 6 років томуinstead of remembering my login and country i have picked every time i open FF you have to reenter your credentials and connect to the country you had chosen before, again manually.
Відповідь розробника
оприлюднено 6 років томуHello. Do try reinstalling our extension to see whether it prompts you to re-login everytime you launch your browser. If the issue persists regardless, drop a line to our customers' support team regarding further assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. - Оцінка 1 з 5від Користувач Firefox 14766901, 6 років томуDon't fucking bother using nordvpn. Firefox addon support is crap even in 2020. I regret recommending this to couple people.
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The stupid addon keep disconnecting and request another auth. wtf
It's 2019 an it's still happening. sucks. Keep doing 'requesting a username and password. The site says: “NordVPN”'
Why can't they just publish their sources on github!?Відповідь розробника
оприлюднено 6 років томуHello and let us apologize for any inconveniences. It would be best if you'd contact our customers' support team, for them to check what could be causing the malfunction and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - Оцінка 1 з 5від hamed, 6 років тому
- Оцінка 1 з 5від Користувач Firefox 14711833, 6 років тому
- Оцінка 1 з 5від Користувач Firefox 14696261, 6 років томуTerrible service that now won't let me view email messages.
Відповідь розробника
оприлюднено 6 років томуHello and let us apologize for any inconveniences. However, we'd advise you on contacting our customers' support team, for them to check what could be causing the issue that you are currently experiencing and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - Оцінка 1 з 5від Користувач Firefox 14483485, 7 років томуV2.8.4 Update - still frequent disconnects (not as bad as before), but reverting back to the stable V0.9.21 - I cannot afford for a site to half load then the VPN drop connection - this is not good for security - This is firefox fully updated with NO other add-ons or plugins.
Update for V2.6.3 - Still not usable. Connects, then prompts for username/password (firefox dialogue), can maybe access a single site, then after a few seconds dialogue says Failed to Connect, please try later. This is now every version except the initial release that does not work for me. Initial release still works perfectly with no issue, so back to that one again....... Original Review: Latest two updates (2.4 and 2.41) not usable for me. Logging in and connecting keeps kicking me out saying 'session limit exceeded, try again in 15 minutes'. Have logged with support, but meanwhile have reverted back to v0.9.21 which does have this issue and keeps me logged in with issues.Відповідь розробника
оприлюднено 6 років томуOur sincere apologies for this inconvenience. We're working on this issue and hope to resolve it as soon as possible. - Оцінка 1 з 5від Користувач Firefox 14472117, 7 років тому
- Оцінка 1 з 5від Користувач Firefox 13245748, 7 років томуIt freezes when I try to choose a country. And it is really slow when I try to open it.
- Оцінка 1 з 5від Користувач Firefox 14450626, 7 років томуWhen I try to enter my password the extension window disappear, impossible to sign in