Відгуки для NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox автор NordVPN
630 відгуків
- Оцінка 1 з 5від Користувач Firefox 18057181, рік тому
- Оцінка 1 з 5від Користувач Firefox 10625330, рік томуSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Відповідь розробника
оприлюднено рік томуHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Оцінка 1 з 5від NiclasWithC, рік томуSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
Відповідь розробника
оприлюднено рік томуHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I Відповідь розробника
оприлюднено рік томуHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.IВідповідь розробника
оприлюднено рік томуHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.Відповідь розробника
оприлюднено рік томуHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M.Відповідь розробника
оприлюднено рік томуHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I- Оцінка 1 з 5від Користувач Firefox 13481613, рік тому
Відповідь розробника
оприлюднено рік томуHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Оцінка 1 з 5від DownTheDrain, 2 роки томуTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Відповідь розробника
оприлюднено 2 роки томуHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Оцінка 1 з 5від TonyRambo, 2 роки томуLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Відповідь розробника
оприлюднено 2 роки томуHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Оцінка 1 з 5від Aurora, 2 роки томуHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Відповідь розробника
оприлюднено 2 роки томуCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Оцінка 1 з 5від amanda blur, 2 роки тому
- Оцінка 1 з 5від Flok, 2 роки томуUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. - Оцінка 1 з 5від moscosov, 2 роки томуla extensión funciona bien pero tienen la pura la caga con la ultima actualización.
Відповідь розробника
оприлюднено 2 роки томуHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -Neo - Оцінка 1 з 5від Smonolith, 2 роки томуsame problem as everyone else, I don't know if I'll reactivate the extension in a few days hoping you people fixed this farce
Відповідь розробника
оприлюднено 2 роки томуHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L. - Оцінка 1 з 5від Larkku, 2 роки тому
- Оцінка 1 з 5від Evilmonkee, 2 роки томуShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Відповідь розробника
оприлюднено 2 роки томуHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - Оцінка 1 з 5від manfredkitzbichler, 2 роки томуSame problem everybody else is having. Had to disable the extension. Please fix ASAP.
Відповідь розробника
оприлюднено 2 роки томуHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Оцінка 1 з 5від Користувач Firefox 18372872, 2 роки томуLast updated is a huge mess and still no update. It's a shame for a service about security...
Відповідь розробника
оприлюднено 2 роки томуHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Оцінка 1 з 5від Користувач Firefox 12671498, 2 роки томуRecent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
Відповідь розробника
оприлюднено 2 роки томуHello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - Оцінка 1 з 5від Mampfilein, 2 роки томуSince the latest update it'll reload ALL tabs on startup causing massive freezes and network activity depending on how many tabs you had open. Completely unusable in its current state please fix this issue immediately
Відповідь розробника
оприлюднено 2 роки томуHello. Our team is aware of the issues with the latest update, and we will release a fix as soon as possible. Sorry for this inconvenience! -L.L. - Оцінка 1 з 5від Користувач Firefox 15309897, 2 роки томуI have the same issue as other users. All my tabs in Firefox are loading on start-up. I use the extension because Google does not load when I am connected with the desktop app only. Somehow with this plugin I bypass this issue.
I have tried all the commands around the tabs loading in Firefox config but it does not matter, the extension bypasses them no matter what. Only deactivating the extension resolves the issue.
I tried deleting and re-adding the extension. Nothing at all. It is sad. We pay for this service and it doesn't work. Please fix it. The issue happened to me yesterday as Firefox updated to latest version.Відповідь розробника
оприлюднено 2 роки томуHello. Sorry for this inconvenience. Our team is fully aware of the situation and we will release a fix as soon as possible. -L.L.