Відгуки для NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox автор NordVPN
2 577 відгуків
- Оцінка 1 з 5від Lisa, 4 роки томуSame issue for me: After passing the authorization in the window that appears, the extension itself is not authorized, and so on in a circle to infinity.
Reinstallation does not help!Відповідь розробника
оприлюднено 4 роки томуHello! We're terribly sorry for causing you this inconvenience. Please contact our support team via support.nordvpn.com to have this looked into and resolved asap. - A.V. Відповідь розробника
оприлюднено 4 роки томуHello. Please try updating the extension, that should resolve the issue. If you still experience the same, please contact our customer support, for assistance. We would be happy to help you out! Our team is online 24/7 at support.nordvpn.com. -G.M.- Оцінка 1 з 5від Ryou-sama, 4 роки томуThe extension does not work. I can not log in. When I click on the extension it asks me to log in. When I click on it, a small window opens where I can log in. After the successful login a message appears that I can close the small window now. But nothing has changed. When I click on the extension again, the same thing happens. I am asked again and again to log in. I have uninstalled and reinstalled the extension several times. Always the same bug.
Відповідь розробника
оприлюднено 4 роки томуHello. We're sorry to hear about the issue! We would suggest fully reinstalling the browser to see how it goes. In case the issue persists, please contact our customer support, and we’ll help you out. Our team is available 24/7 at support.nordvpn.com. -G.M. - Оцінка 5 з 5від Elvundil, 4 роки томуsince this morning it is no longer possible to connect to the extension, I tested on 2 computers. I also uninstalled and reinstalled edit 1 : I installed the entire browser the problem is still present on 2 computers
problem corrected in the last version 2.30.3Відповідь розробника
оприлюднено 4 роки томуHello. Apologies for the troubles. Please try reinstalling the browser altogether to see how it goes. In case the issue persists, do not hesitate to contact our customer support for assistance. Our team is available 24/7 at support.nordvpn.com. -G.M. - Оцінка 2 з 5від Shawn Mahaney, 4 роки томуWorks great, if you don't mind having to uninstall and refresh everything every few days. Fast-ish, most of the time, when it stays up.
---
Edit: In response to developer response - I am reinstalling the app as instructed by NordVPN support.Відповідь розробника
оприлюднено 4 роки томуHello. Sorry to hear about the issue! Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - Оцінка 1 з 5від Користувач Firefox 16881103, 4 роки тому4th year as nordvpn paid user(still 2 years remain to expire), and it is not working anymore! Fix it, please.
Відповідь розробника
оприлюднено 4 роки томуHello. We're sorry to hear about your experience with our service. If you’re facing any issues with our VPN app, do not hesitate to contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -G.M. - Оцінка 1 з 5від Redjard, 4 роки тому
Відповідь розробника
оприлюднено 4 роки томуHello. Sorry to hear about your experience. Please try reinstalling our extension. If the issue persist, please try fully reinstall your browser. If anything, please contact our support via live chat at support.nordvpn.com. - M.M.- Оцінка 5 з 5від Користувач Firefox 12377065, 4 роки тому
- Оцінка 5 з 5від Користувач Firefox 15832312, 4 роки тому
- Оцінка 1 з 5від Користувач Firefox 16869947, 4 роки тому
- Оцінка 3 з 5від Користувач Firefox 16044380, 4 роки томуWorks well for the most part. The biggest problem I have is it will sign you out on occasion, I think after roughly a month, but the extension icon remains as if it were still signed in and connected. Pretty hard to protect your privacy when you get signed out without your knowledge or any warning.
Update: Looks like they may have updated the extension to show you're not signed in. But now it seems to have trouble logging in, or at least showing that you're logged in. I'll go through the login flow, wait a little and check the status in the extension, but find that it's still asking me to log in. Sometimes it resolves itself, sometimes I have to remove and re-add the extension for it to show properly.Відповідь розробника
оприлюднено 4 роки томуHello. We're sorry to hear about the issue! We would suggest fully reinstalling the browser to see how it goes. In case the issue persists, please contact our customer support, and we’ll help you out. Our team is available 24/7 at support.nordvpn.com. -G.M. - Оцінка 5 з 5від Користувач Firefox 14527829, 4 роки тому
- Оцінка 5 з 5від Dreamliner, 4 роки тому
- Оцінка 1 з 5від WhatTheHellOfAVPN, 4 роки томуSeriously bad, just like the Windows app. On the cellphone it is slightly better. This add-on simply does not work (most of the servers keep loading, then it creates a lot of problems with the logging in and logging out). They will probably respond to this review saying the same crap, hence I will not bother anymore and will pass to another service.
Відповідь розробника
оприлюднено 4 роки томуHello. We're sorry to hear about your experience with our service. Please note that the VPN connection depends on many factors thus it would be best to contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - Оцінка 5 з 5від SWT, 4 роки томуWorks just fine, no issues so far. Logged in, selected a country, and just forgot about it.
- Оцінка 1 з 5від Користувач Firefox 16859887, 4 роки томуWill not stay logged in. When logged out it will not even allow logging back in, just says something went wrong. Requires removing and re-adding the add-on.
Відповідь розробника
оприлюднено 4 роки томуHello. If the issue still persists after reinstalling the extension, please contact our customer support team at support.nordvpn.com for them to take a closer look at the issue. Our team is available 24/7 and is always glad to help. -A.S. - Оцінка 5 з 5від nastiste33, 4 роки тому
- Оцінка 1 з 5від Mac, 4 роки томуNord VPN is garbage. You have to keep disabling it in order to browse the internet, which defeats the entire point of having it. I requested a refund and they gave me the run around until it was past the "refund window" and then told me sorry but its to late. Absolute rip off, stay away.
Відповідь розробника
оприлюднено 4 роки томуHello. We're sorry to hear that your issue is still unresolved. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Оцінка 5 з 5від changsu, 4 роки тому
- Оцінка 5 з 5від 螺丝钉, 4 роки тому
- Оцінка 2 з 5від Neon Knight, 4 роки томуI am paid user, but from time to time it logged me out and wiped out my data like bypass list.
Відповідь розробника
оприлюднено 4 роки томуHello. We're sorry to hear about this issue! Please try to fully reinstal the extension and to log in again. In case the matter persists, please make sure to contact our customer support team at support.nordvpn.com for them to check on the issue. -G.M. - Оцінка 4 з 5від August West, 4 роки тому
Відповідь розробника
оприлюднено 4 роки томуЗдравствуйте. Пожалуйста, попробуйте переустановить расширение браузера, а затем проверьте, сохраняется ли проблема. Если проблема сохраняется, обратитесь в нашу службу поддержки клиентов по адресу support.nordvpn.com. -A.S.