Addon not working, giving you false sense of security, company sold to some well-known ad sellers 3 months ago, beware

As it stands 04/04/2019 its broken with Firefox, disconnects randomly, doesn’t auto connect on Firefox reboot or start and shows enabled but doesn’t connect clicking the addon shows this.

Using containers makes the previous window go to an error screen, so I have to navigate back each time I open a link which opens a page in a container.

Literally does not work. It says "Connected" but it is not. When I try to turn it off or change servers, it hangs on "Disconnecting" and never actually disconnects, eventually returning to the false "Connected" state.

Still busted, get it together PIA

EDIT: mostly fixed, still a bit flaky on status in tooltip (doesn't match actual status, which you have to click on the icon to get)

It's been over a month and they have yet to fix this stupid proxy popup. Have gone as far as reaching out to their support to get lame responses.

Works again!

НЕ РАБОТАЕТ ЭТА XYNHЯ!!!! НЕ устанавливайте и не пользуйтесь! Постоянно запрашивает логин и пароль! ЗБЛО его вводить каждый 15 минут!!!!!1111111111111111111111111111111111

Saw all the reviews about this not working but I just dL'd it and it's working great and is so much faster than the standalone app. After turning it on and checking via WhatsMyIP, the site shows me at the location for the server I chose and so does the map.

Doesn't work properly anymore since FF v71+ and didnt get fixed since weeks! Actually a shame! NOT recommended anymore!!!

Broken. DO NOT USE!

Reports being connected on Firefox 72 running on the extension version 2.1.3.1 when it isn't.

Whitelists don't appear to be working correctly either. After re-installing the extension, there appears to be no way of importing them back in as the import screen doesn't work.

Edit: PIA have since updated the extension to 2.1.4.2 but there are still serious problems. Netflix no longer works, and neither do sites such as BBC News. The bypass mechanism doesn't do anything to resolve these issues, so it feels very much like two steps forward but one step back.

DO NOT USE THIS ADD-ON!!!

It says its connected, but its not. it still shows a green light for being connected WHEN it should be RED.

Its not safe to use, it will expose your real IP.

Again DO NOT USE THIS ADD-ON!!!

Working again but randomly disconnects without showing it disconnected, kinda defeats the purpose. I'll be switching VPN providers as I no longer trust PIA.

It hasn't worked for over a month now, but it works fine on Chromium browsers. Unfortunately, Firefox is my main and preferred browser. I blame PIA frankly. I will be switching providers as soon as my term is up. This addon is a massive security risk, it has appeared to be connected many times when it was in-fact not working. Either support your products or shelve them. At any rate I can't trust this company anymore and I'm finished with them.

It is fixed for v71 for normal browsing but not working for private browsing along with many other regressions.

Can Confirm Tambukey's Solution: Removing & Re-adding extension got it working with FireFox 71.0

To all who find the app stopped working, you have to fully remove it from Firefox then reinstall. I was able to get it to work. You will know it is working by either going to their main website or if your subscription renewal date is correct.

False Security... The App does not work!

This worked pretty well until Firefox released an upgrade, now the app just opens its window to reveal absolutely nothing, a blank and useless interface with no way to connect to the PIA servers.

Fix your addon, it's not working with FF 70

Not working. Switching my VPN provider I've had enough.

Has been broken for the last 3 weeks at least, which is a nuisance. Much worse however is the fact that it doesn't tell you it's not working. It lies to you and says everything's working fine, even while it's broken. PIA themselves have said little beyond admitting the fault and have given no ETA for when it will be fixed.