Hi,

We are as frustrated by Twitch's ability to circumvent our blocks as you are. We have been looking for solutions, but with our last attempt, they detected our blocks and placed a purple notification screen which generated a large number of complaints from our users.

Twitch is very well-funded with a large team entirely focused on finding ways around our blocks. At the same time, we are also working against similar teams at YouTube and Facebook, not to mention the many other sites where we are successfully blocking ads.

I am sorry for the inconvenience this creates in the meantime. Please feel free to reply back if you have any questions or if there is anything else I can do for you; I'm happy to help!

Hi,

Adblock Plus is a completely free extension. Every time ABP is installed you will see our contribution page. Feel free to close the page by clicking the "x" on the tab if you've already paid or prefer not to contribute at this time.

Thank you so much for your support! :))

Hi,

We are updating the extension, therefore a popup might appear (it will only happen once per browser/device), but you can simply close it and continue browsing. If you are seeing many payment tabs all at once or encountering the payment page every time you open your browser, please reach out to us via support@adblockplus.org.

Here's more about how our contribution page works: For non-Premium users, we populate the page when we update the extension to keep you informed on changes we've made and as a reminder to support Adblock Plus if you find the software beneficial. We don't track who has previously paid unless your extension is already upgraded to Adblock Plus Premium (and in that case we won't show you the update page at all). The contribution page also displays just after installing ABP so it sometimes appears even though you have recently contributed or have paid for Premium.

Hi,

We believe this article here can be helpful: https://help.adblockplus.org/hc/en-us/articles/20614958018707-Check-if-Adblock-Plus-is-installed

We are happy you have been enjoying ABP! Thank you for taking the time to review us!

Hi,

Can you please send us a message to support@adblockplus.org with some example URLs where you have been seeing ads, and some screenshot of the ads and of your ABP settings? We would be happy to look into it for you!

Hi,


If you are using the Adblock Plus extension on a desktop browser, you should not be seeing full length ads though you may see a variety of different behaviors such as a temporary black screen or a very brief display of an ad (less than a second or two).


These are related to our efforts to stop the entirety of the ad appearing. If you are seeing full length ads, I recommend checking out this article: https://help.adblockplus.org/hc/en-us/articles/26653087560595-Ads-appearing-on-YouTube

Hi,

We are updating the extension, therefore a popup might appear (it will only happen once per browser/device), but you can simply close it and continue browsing. If you are seeing many payment tabs all at once or encountering the payment page every time you open your browser, please reach out to us via support@adblockplus.org.

Here's more about how our contribution page works: For non-Premium users, we populate the page when we update the extension to keep you informed on changes we've made and as a reminder to support Adblock Plus if you find the software beneficial. We don't track who has previously paid unless your extension is already upgraded to Adblock Plus Premium (and in that case we won't show you the update page at all). The contribution page also displays just after installing ABP so it sometimes appears even though you have recently contributed or have paid for Premium.

Hi,

We are updating the extension, therefore a popup might appear (it will only happen once per browser/device), but you can simply close it and continue browsing. If you are seeing many payment tabs all at once or encountering the payment page every time you open your browser, please reach out to us via support@adblockplus.org.

Here's more about how our contribution page works: For non-Premium users, we populate the page when we update the extension to keep you informed on changes we've made and as a reminder to support Adblock Plus if you find the software beneficial. We don't track who has previously paid unless your extension is already upgraded to Adblock Plus Premium (and in that case we won't show you the update page at all). The contribution page also displays just after installing ABP so it sometimes appears even though you have recently contributed or have paid for Premium.

Hi,


We are indeed currently running a contribution campaign, therefore a contribution popup might appear (it will only happen once per user), but the user can simply close it and continue browsing. Adblock Plus remains a completely free extension and all contributions are 100% voluntary.

If you are seeing the popup constantly, we apologize for the inconvenience. In this case, we would recommend uninstalling and reinstalling the extension.