Hi, Beard! I'm not sure where you got the idea that we collect user data. We do not collect any personally identifiable information on the vast majority of our users. As our privacy policy states, "If all you do is use the extension then you're practically, except for an anonymous, unique ID, invisible to us."

For the 0.1% of our users who donate (again from our privacy policy), "we collect and store all information, excluding the credit card number, given during the payment process. This includes IP address, unique ID, logging some of the button clicks (payment, download buttons) and user event logging. AdBlock does not handle or have access to full credit card numbers, bank account details or payment account login information."

I encourage you to read this article in our Knowledge Base:

https://help.getadblock.com/solution/articles/6000087917-i-see-a-warning-that-adblock-can-access-my-data-and-browsing-activity-

...as well as our privacy policy:

https://getadblock.com/privacy/

And if you have any questions about anything you read in these sources, please feel free to ask! Just drop us a line at help@getadblock.com.

- Rhana Cassidy
AdBlock Community Manager

Hi! This can happen with any add-ons. It's usually a browser issue, not a problem with the add-on. Please try clearing your browser cache and cookies, restart Firefox, and try installing AdBlock again. If that doesn't work, it may be a conflict with another add-on. Disable all of them and try installing AdBlock again.

If none of that helps, please open a ticket at help.getadblock.com so we can look into this with you. Thanks!

- Rhana, AdBlock Community Manager

Hallo! Würde es Ihnen etwas ausmachen, ein Ticket bei help.getadblock.com zu öffnen? Bitte fügen Sie die Debug-Informationen von der SUPPORT-Registerkarte in den AdBlock-Optionen hinzu, einen Screenshot der angezeigten Fehler und einen Link zu einer Seite, auf der das Problem auftritt. Vielen Dank!

Hi! Would you mind opening a ticket at help.getadblock.com? Please include the debug info from the SUPPORT tab in AdBlock's options, a screenshot of any errors you're seeing, and a link to a page where the problem is happening. Thanks!
- Rhana, AdBlock Community Manager

Hi! Not sure what's going on there. No one else is reporting a similar issue, so there might be something interfering on your side. Can you please restart your computer, then visit https://getadblock.com and install AdBlock from there? If that doesn't help, please open a ticket at help.getadblock.com and we'll put on our troubleshooting hats. Thanks!

- Rhana, AdBlock Community Manager

Hey Mi Koy, we're sorry AdBlock disappointed you! We'd love for you to drop us a line at help@getadblock.com and tell us what went wrong. We'll do our best to make it right for you!

- Rhana, AdBlock Community Manager